The Wild Cherry Cafe, at Killashee Hotel, is seeking an experienced and passionate Cafe Supervisor to assist leading daily cafe operations while delivering exceptional guest service.
The successful candidate will oversee the cafe team, maintain high food and beverage standards, and ensure a welcoming atmosphere for hotel guests, visitors, and local customers.
This role combines cafe and hotel hospitality standards, requiring strong leadership, organisation, and customer service skills.
Main Duties:
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Assist with overseeing the day-to-day operations of Wild Cherry Cafe
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Lead, train, supervise, and motivate cafe staff
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Ensure excellent customer service standards are consistently delivered
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Monitor food quality, presentation, cleanliness, and hygiene standards
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Handle customer feedback and resolve issues professionally
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Manage stock control, supplier orders, and inventory levels
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Ensure compliance with health, safety, and food hygiene regulations
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Prepare staff schedules and manage labour costs
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Support promotional activities, seasonal menus, and hotel events
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Monitor sales performance and assist in achieving revenue targets
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Maintain a positive and professional atmosphere within the cafe
Key Requirements:
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Previous experience in cafe, restaurant, or hospitality management
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Strong leadership and team management skills
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Excellent communication and interpersonal abilities
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Knowledge of food safety and hygiene practices
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Ability to work in a fast-paced hospitality environment
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Strong organisational and problem-solving skills
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Flexibility to work weekends, evenings, and holidays when required
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Experience working within a hotel environment is an advantage
Why work with us:
At Killashee Hotel we believe that exceptional guest experiences start with an exceptional team. We are proud to foster a supportive, dynamic, and rewarding workplace within the hospitality industry. As a valued member of our team, you will benefit from:
Professional Growth & Development
Ongoing training and upskilling opportunities to support your career progression. External & Internal programmes provided.
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Complimentary Leisure Centre Membership
Enjoy full access to our leisure facilities to help you stay active and well. Includes access to all offered classes, use of sauna, jacuzzi and swimming pool.
Discounted stays at FBD Hotels & Resorts - perfect for your well-deserved breaks. Five hotels in Ireland and 2 hotels in Spain.
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Health & Wellbeing Support
Access to our Employee Assistance Programme and a range of wellness initiatives to support your overall wellbeing.
Affinity rates on home, car, and travel insurance through FBD Insurance.
Hassle-free and secure parking available for all team members.
Fresh and nutritious meals provided while you work. Facilities for unlimited amount of tea and coffee during the shift hours.
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Employee Referral Programme
Recommend great people and earn rewards through our referral incentive scheme.
Regular events that bring our team together to relax and connect outside of work. From summer parties, staff sports days to team building activities, and not forgetting annual Christmas party.
Shift patterns designed to support a healthy work-life balance.
A welcoming, inclusive and diverse environment that values teamwork, respect, and recognition. Fostering positive work culture through living by companies' core values.
Celebrate achievements and milestones through our dedicated team recognition initiatives. Monthly staff recognition celebration alongside our GEM awards, Quarterly Manager awards and other recognition for individual or team milestones.
At Killashee we thrive to succeed in all areas of the hotel by incorporating our company values, as a team we think about the guest in everything we do, we treat each other with respect, we work cohesively as one team, we are creative and think outside the box and finally we have a can-do approach and take accountability.
