Find It support partner Jobs in Galway, G

IT Support Partner
Trane Technologies —Galway, County Galway
- Full-time
- Software troubleshooting
- Customer service
- English
18h
Onsite Workspace Specialist
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Bar
- Windows
4d
AI Infrastructure Engineer - EA Experiences
Electronic Arts —Galway, County Galway
- Java
- Master's degree
- AWS
- Annual leave
AI Content Operations Specialist (12 month Fixed-Term Contract)
Diligent Corporation —Galway, County Galway
- Sales
- Project management
- No degree
- Annual leave
Quick apply
Technical Support Engineer (Customer Support)
Magnus Monitors —Galway, County Galway
- €30,000–€38,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Supplier Support Associate
Wayfair —Galway, County Galway
- €40,500–€49,500 a year
- Full-time
- English
- Microsoft Office
- SQL
- Employee discount
- Gym membership
11d
Lead Platform Architect - EA Experiences
Electronic Arts —Galway, County Galway
- Java
- AWS
- JavaScript
- Annual leave
Global Process Manager, Record to Report (RTR)
Abbott Laboratories —Galway, County Galway
- Full-time
- ERP systems
- Finance
- Analysis skills
DSP Engineer (Digital Signal Processing)
MBRYONICS —Galway, County Galway
- €75,000–€90,000 a year
- Full-time
- Doctoral degree
- Analysis skills
- C++
Service Desk Analyst
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Windows
- Business
4d
QA Engineer 2 - Software Systems
Dexcom —Athenry, County Galway
- Full-time
- Engineering
- SQL
- Analysis skills
11d
Graduate Management Trainee - Galway
Enterprise Mobility —Galway, County Galway
- Full-time
- Management
- Customer service
- Bachelor's degree
Core Agentic Solutions Lead Architect - EA Experiences
Electronic Arts —Galway, County Galway
- Azure
- Java
- Master's degree
- Annual leave
Product Owner
Ministry Brands —Galway, County Galway
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Product management
- Annual leave
- Gym membership
Senior Financial Analyst, Medical Device Manufacturing
FP&A —Galway, County Galway
- €75,000–€85,000 a year
- Budgeting
- Manufacturing
Customer Support Specialist (+Portuguese Speaking)
Diligent Corporation —Galway, County Galway
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- English
- Annual leave
Quick apply
Asset & Configuration Analyst
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Analysis skills
4d
Implementation Engineer
Poppulo —Galway, County Galway
- €35,000–€50,000 a year
- Windows
- Communication skills
- Life insurance
Quick apply
8d
Cloud Infrastructure Implementation Program Manager
Hewlett Packard Enterprise —Galway, County Galway
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
AI OPS & Automation Analyst
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Business
- Python
4d

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IT Support Partner

Trane Technologies -
Galway, County Galway

Apply Now

Job details

Full-time
18 hours ago

Qualifications

Software troubleshooting
Customer service
English
IT support
Communication skills
CompTIA A+

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

Job Title: IT Support Partner

Location: Galway (On-site)

Contract Duration: Permanent Role

We are seeking a highly motivated and experienced IT Support Partner to join our team at our Galway campus in Ireland. The successful candidate will be responsible for providing comprehensive IT support, ensuring the smooth operation of our IT systems and infrastructure. This role requires a minimum of 3 years of experience in a similar position, strong technical skills, and the ability to work both independently and as part of a team.

Key Responsibilities:

Provide technical support for PCs, peripheral devices, and the M365 suite of applications.
Troubleshoot hardware, software, application, access, and connectivity issues
Support PC deployment via Autopilot, imaging, setup, maintenance, replacement of IT equipment.
Manage hardware asset lifecycle and records as per standard process.
Assist with onboarding, offboarding, and employee technology setup.
Assist with the setup and maintenance of servers and networking equipment.
Ensure the security and integrity of IT systems, with a focus on cyber-security best practices.

Assist with Operation technology security efforts for devices connected at the site in OT environment.

Deliver exceptional customer service and support to end-users, both on-site and remotely.
Document and track incident support requests, resolutions, and escalate issues as necessary.
Collaborate with other IT team members and departments to ensure seamless IT operations.
Conduct regular maintenance and updates to IT systems and infrastructure.
Participate in IT Enterprise and local projects, rollouts, and site support activities.

Qualifications and Skills:

Minimum of 3 years of experience in an IT support role or similar position.
Strong written and verbal communication skills in English.
Proven ability to troubleshoot and resolve issues with PCs, peripheral devices, and the M365 suite of applications.
Knowledge of servers, networking, and cyber-security is an advantage.
Ability to work independently with minimal supervision and as part of a team.
Strong troubleshooting, communication, customer service, and organizational skills.
Excellent problem-solving skills and attention to detail.
Motivated, proactive, and able to manage multiple tasks and priorities effectively.
Certifications such as CompTIA A+ or Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) are a plus

Additional Information:

This role is based on-site at our facility in Galway and may require occasional after-hours support.
Some travel will be required to support other office location in Shannon.

We look forward to receiving your application and exploring the possibility of you joining our dynamic team!

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

it support partner jobs in galway, g

IT Support Partner

Onsite Workspace Specialist

AI Infrastructure Engineer - EA Experiences

AI Content Operations Specialist (12 month Fixed-Term Contract)

Technical Support Engineer (Customer Support)

Supplier Support Associate

Lead Platform Architect - EA Experiences

Global Process Manager, Record to Report (RTR)

DSP Engineer (Digital Signal Processing)

Service Desk Analyst

QA Engineer 2 - Software Systems

Graduate Management Trainee - Galway

Core Agentic Solutions Lead Architect - EA Experiences

Product Owner

Senior Financial Analyst, Medical Device Manufacturing

Customer Support Specialist (+Portuguese Speaking)

Asset & Configuration Analyst

Implementation Engineer

Cloud Infrastructure Implementation Program Manager

AI OPS & Automation Analyst

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