Find Server support Jobs in Dublin County Dublin

Senior Technical Support Engineer (L3)
FOODHUB —Dublin, County Dublin
- €50,000–€65,000 a year
- Full-time
- Hybrid work
- Hospitality
- Azure
- Windows
- Annual leave
Quick apply
Document Controller
Johnson Controls —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
IT Support Engineer (Tier 2)
Viatel —Dublin, County Dublin
- Azure
- No degree
- Organisational skills
8d
Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Data analysis skills
Counter Staff
Camile Thai Shankill —Shankill, County Dublin
- €14.15–€16.00 an hour
- Part-time
- Customer service
- Food service
- Cleaning
- Store discount
- Employee discount
Quick apply
Head Chef Monday - Friday
CH&CO —Dublin, County Dublin
- €55,000 a year
- Full-time
- Employee assistance program
13d
General Manager
CH&CO —DUBLIN 4, County Dublin
- €45,000 a year
- Full-time
- Employee assistance program
Programme Management Operations Associate (FTC)
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Cluster Site Supervisor- Data Center
BidvestNoonan —Swords, County Dublin
- €17.91 an hour
- Full-time
- Microsoft Office
- Analysis skills
- Supervising experience
Quick apply
IT Helpdesk Support
Perigord Life Science Solutions —Dublin, County Dublin
- €35,000–€45,000 a year
- Full-time
- Hybrid work
- Computer Science
- Windows
- Analysis skills
- Employee assistance program
- Sick pay
Quick apply
Critical Environment Technician Intern
Microsoft —Dublin, County Dublin
- Weekend availability
- Azure
- English
- Leaving certificate
Application Support Engineer
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Leadership
7d
Chef - Fixed Term
CH&CO —Dublin, County Dublin
- €18 an hour
- Full-time
- Employee assistance program
Civil/Structural Engineer, Field Services Engineering - Civil, Structural & Architectural, Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
Sous Chef
CH&CO —Dublin, County Dublin
- €43,500 a year
- Full-time
- Employee assistance program
13d
Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Weekend availability
- Computer Science
- English
- AWS
Data Analyst 2
Optum —Dublin, County Dublin
- Full-time
- SQL
- Bachelor's degree
- No degree
13d
Data Center Technician
Microsoft —Dublin, County Dublin
- €39,600–€61,000 a year
- Full-time
- Azure
- No degree
QA Automation Engineer
Upland Software, Ireland —Dublin, County Dublin
- Azure
- Computer Science
- Engineering
Kitchen Assistant
Johnnie Fox’s Pub —Dublin, County Dublin

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Senior Technical Support Engineer (L3)

FOODHUB -
Dublin, County Dublin

Quick apply

Job details

Full-time
€50,000–€65,000 a year

Benefits

Annual leave

Qualifications

Hospitality
Azure
Operating systems
Windows
Technical support
Bash (Unix shell)
SQL
DHCP
AWS
Analysis skills
Remote access software
IT support
Scripting
DNS
IP networking
Linux
TCP/IP
Communication skills
PowerShell
VPN

Full job description

Senior Technical Support Engineer (L3)

Location: Dublin, Ireland (Hybrid with client site visits as required)
Salary: €50,000 - €65,000+
Reports to: Technical Support Manager

About the Role

We are seeking a highly technical Senior Technical Support Engineer (Level 3) to join our growing team.

This is not a traditional helpdesk role. We are looking for someone who can operate as the final escalation point for complex technical issues, perform deep root-cause analysis, and take ownership of critical customer-facing systems.

The successful candidate will have extensive experience across infrastructure, networking, operating systems, hardware, databases, cloud technologies, and enterprise troubleshooting. They will be comfortable diagnosing issues that others cannot solve and will work closely with internal teams, customers, and third-party vendors to identify and implement permanent solutions.

This role is ideal for someone who enjoys solving complex technical challenges, improving system reliability, and driving technical excellence across the business.

Key Responsibilities

Advanced Technical Support

Act as the highest technical escalation point for complex customer and internal technical issues.
Investigate and resolve advanced infrastructure, network, operating system, hardware, software, and application-related incidents.
Perform deep root-cause analysis on recurring or critical issues.
Lead technical troubleshooting sessions with customers and internal stakeholders.
Provide hands-on support for critical incidents and major service disruptions.

Infrastructure & Systems

Support and troubleshoot Windows and Linux environments.
Diagnose issues relating to networking, VPNs, firewalls, DNS, DHCP, routing, switching and connectivity.
Troubleshoot server, workstation, printer and peripheral hardware.
Support cloud-based services and hosted environments.
Work with databases and application logs to investigate system behaviour and performance issues.

Continuous Improvement

Identify recurring technical issues and implement preventative solutions.
Create and maintain technical documentation, knowledge base articles and troubleshooting guides.
Recommend improvements to system architecture, monitoring and operational processes.
Work alongside development and product teams to identify software defects and operational risks.

Customer & Field Support

Join customer calls as the technical subject matter expert.
Conduct site visits where hands-on troubleshooting or implementation support is required.
Build strong relationships with key customer stakeholders through technical expertise and professionalism.

Essential Skills & Experience

Technical

5+ years' experience in a Level 2/Level 3 IT Support, Systems Administrator, Infrastructure Engineer or Technical Support Engineer role.
Experience working on EPOS systems
Experience supporting Android products
Advanced troubleshooting and diagnostic skills.
Strong understanding of:
TCP/IP networking
DNS, DHCP, VPNs and firewalls
Remote desktop and endpoint management tools
Experience analysing system logs and identifying root causes of technical issues.
Experience supporting business-critical applications and infrastructure.
Familiarity with cloud platforms such as Azure or AWS.
Understanding of cybersecurity best practices and endpoint security.

Problem Solving

Proven ability to independently diagnose and resolve complex technical issues.
Strong analytical mindset with a methodical troubleshooting approach.
Ability to manage multiple high-priority issues simultaneously.
Demonstrated experience implementing permanent fixes rather than temporary workarounds.

Communication

Excellent written and verbal communication skills.
Ability to communicate complex technical concepts to both technical and non-technical audiences.
Comfortable leading technical discussions with customers, suppliers and senior stakeholders.

Highly Desirable

Experience supporting EPOS, retail, hospitality or multi-site environments.
Experience with SQL databases and query troubleshooting.
Experience with PowerShell, Bash or automation scripting.
Experience with Azure, AWS or hybrid cloud environments.
Experience with monitoring and observability platforms.
Microsoft, Cisco, CompTIA, ITIL, Azure or AWS certifications.

What Success Looks Like

Within your first 3-6 months you will:

Become the go-to escalation point for complex technical issues.
Reduce recurring incidents through effective root-cause analysis.
Improve technical documentation and operational processes.
Drive measurable improvements in system reliability and customer satisfaction.
Contribute to the overall technical maturity of the support function.

Benefits

33 days annual leave (including public holidays)
Option to purchase up to 5 additional days annual leave
Pension scheme
Birthday leave
Hybrid working model
International exposure across multiple markets
Opportunity to work with large-scale hospitality and EPOS technology deployments
Significant autonomy and influence within a growing technology business

Pay: €50,000.00-€65,000.00 per year

Ability to commute/relocate:

Dublin, County Dublin: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Which EPOS systems have you supported, and what was your level of involvement?
Describe a situation where you acted as the final technical escalation point for a complex issue that other support teams were unable to resolve.
Describe the most technically challenging issue you have resolved in your career.

Work Location: Hybrid remote in Dublin, County Dublin

Quick apply

Refine Your Search

server support jobs in dublin county dublin

Senior Technical Support Engineer (L3)

Document Controller

IT Support Engineer (Tier 2)

Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management

Counter Staff

Head Chef Monday - Friday

General Manager

Programme Management Operations Associate (FTC)

Cluster Site Supervisor- Data Center

IT Helpdesk Support

Critical Environment Technician Intern

Application Support Engineer

Chef - Fixed Term

Civil/Structural Engineer, Field Services Engineering - Civil, Structural & Architectural, Data Center Engineering

Sous Chef

Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security

Data Analyst 2

Data Center Technician

QA Automation Engineer

Kitchen Assistant

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