Find Software engineer migrations Jobs in Dublin 2, D

Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
Service Desk Engineer (Level 2)
Presidio —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Senior Automation Engineer
EMR Integrated Solutions —Dunboyne, County Meath
- €68,761–€72,199 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
Quick apply
7d
Full Stack Software Engineer, Charles River Development, Officer
State Street —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Cloud Engineer
Canada Life —Dublin, County Dublin
- Azure
- DevOps
- English
14d
Data Steward, Re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- SQL
- AWS
Senior Backend Engineer, Integrations - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- AWS
- Annual leave
- Work from home
Quick apply
Senior Full-Stack Engineer
Resourceful Talent Group —Dublin, County Dublin
- Full-time
- Remote
- English
- AWS
- Communication skills
Database Platform Engineer - Data License Plus
Bloomberg —Dublin, County Dublin
- Oracle
- SQL
- Linux
OmniPay Dev Ops Engineer
Fiserv —Dublin, County Dublin
- Full-time
- DevOps
- AWS
Staff Software Engineer - Migrations
Paymentology —Dublin, County Dublin
- Full-time
- Remote
- English
- Java
- AWS
4h
Software Development Engineer II — AWS DMS Schema Conversion Team, DMS Schema Conversion
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
Technical Systems Engineer – Investment Management Platform, Charles River Development, Assistant Vice President
State Street —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
5d
Software Development Engineer, AWS Database Migration Service
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
ID Install Tech, DCC Communities
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Communication skills
Principal Engineer - Product Group Engineering Modernisation & AI Adoption
U.S. Bank National Association —DUBLIN 18, County Dublin
- €117,980–€138,800 a year
- Full-time
- Azure
- Computer Science
- Engineering
IT Systems Engineer - Active Directory
PlayStation Global —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- No degree
Quick apply
8d
Software Developer Engineer, L7 Tardigrade Sonar - AWS Load Balancing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Senior Business Systems Engineer
Foxit —Dublin, County Dublin
- €60,000–€72,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
5d

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Service Desk Engineer

Medica
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Qualifications

Telephony
Azure
Operating systems
Windows
DHCP
IT support
Scripting
DNS
SharePoint
ServiceNow
TCP/IP
PowerShell
Active Directory
Intune
VPN

Full job description

Position Overview

The Service Desk Engineer is responsible for delivering high-quality 1st and 2nd line technical support to Medica Ireland, ensuring excellent customer service and timely resolution of incidents and service requests.

The role supports and maintains end-user technology, Microsoft 365 services, Microsoft Entra ID, endpoint devices, IT asset management processes, and user lifecycle management activities. The successful candidate will act as a key point of contact for employees, radiologists, radiographers, clients, and third-party suppliers, ensuring IT services are delivered in line with agreed SLAs and industry best practice.

Key Responsibilities

Service Desk and Technical Support

Provide prompt, professional, and customer-focused support for incidents, requests, and queries.

Own tickets from initial logging through to closure, ensuring regular communication and updates to users.

Diagnose and resolve hardware, software, networking, Microsoft 365, printing, telephony, and application issues.

Escalate incidents appropriately while retaining ownership until resolution.

Meet agreed Service Level Agreements and Key Performance Indicators.

Identify recurring issues and contribute to repeat problem analysis, root cause analysis, and permanent resolution activities.

Create and maintain knowledge articles, user support guides, and technical documentation.

Microsoft 365 and Identity Management

Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive and related services.

Manage Microsoft Entra ID user accounts, groups, licences, roles, and access permissions.

Support Multi-Factor Authentication, Conditional Access, Self-Service Password Reset, and identity-related services.

Assist with Microsoft Intune and endpoint management activities where required.

Support user access reviews and security governance activities.

User Lifecycle Management

Manage Joiner, Mover and Leaver processes in accordance with documented procedures.

Provision, modify, and decommission user accounts across business systems.

Ensure appropriate access rights are assigned, changed, and removed in a timely manner.

Maintain audit records relating to user access, onboarding, role changes, and leavers.

Work closely with HR, line managers, and system owners to ensure accurate and compliant user onboarding and offboarding.

Asset Management

Maintain accurate IT asset records within the Asset Management platform.

Manage the lifecycle of IT assets from procurement through deployment, support, return, and disposal.

Track equipment allocations, returns, replacements, and disposals.

Participate in regular asset audits and reconciliation activities.

Ensure hardware and software inventories remain accurate and compliant.

Support procurement activities and liaise with third-party suppliers where required.

Infrastructure and Application Support

Support desktop, laptop, mobile device, peripheral and workstation deployments.

Deploy and maintain operating systems, software packages, standard builds, and security updates.

Assist in maintaining servers, storage, networking, cloud services, and backup verification activities where required.

Support system monitoring, routine maintenance, and operational checks.

Assist with technical troubleshooting relating to RIS, PACS and other clinical or operational applications.
Participate in system upgrades, migrations, technical projects, and service transition activities

Security, Compliance and Governance

Follow established IT security policies, procedures, standards, and audit requirements.

Assist with patch management, vulnerability remediation, and endpoint security activities.

Support user access reviews, security monitoring, and compliance evidence gathering.

Identify potential security risks and escalate appropriately.

Maintain compliance with data protection, confidentiality, information security and healthcare governance requirements.

Documentation and Continuous Improvement

Maintain accurate technical documentation, procedures, records, and support guides.

Contribute to process improvements, service improvements, and operational efficiencies.

Identify opportunities for automation, standardisation, and self-service capabilities.

Participate in regular team meetings, service reviews, and improvement initiatives.

Support the development and maintenance of IT Service Management processes aligned to ITIL best practice.

Essential

Minimum 2 years' experience in a Service Desk, IT Support, or End User Computing role.

Experience supporting Microsoft 365 environments.

Experience administering Microsoft Entra ID, previously Azure Active Directory.

Experience managing Joiner, Mover and Leaver processes.

Experience maintaining IT asset registers and supporting asset audits.

Experience working with IT Service Management platforms such as Freshservice, ServiceNow or ManageEngine.

Strong troubleshooting skills across desktop, laptop, mobile and peripheral technologies.
Knowledge of Windows 10/11 operating systems.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP and VPN technologies

Desirable

Experience with Microsoft Intune and Endpoint Manager.

Experience supporting Microsoft Teams Voice and collaboration technologies.

Knowledge of Active Directory and Group Policy.

Familiarity with PowerShell scripting and automation.

Experience working within a healthcare, regulated, audited, or highly secure environment.

ITIL Foundation certification.
Microsoft certifications such as Microsoft 365 Fundamentals, Azure Fundamentals, Modern Desktop Administrator, or Endpoint Administrator

Quick apply

Refine Your Search

software engineer migrations jobs in dublin 2, d

Service Desk Engineer

Service Desk Engineer (Level 2)

Senior Automation Engineer

Full Stack Software Engineer, Charles River Development, Officer

Technician II

Cloud Engineer

Data Steward, Re:Cycle Reverse Logistics

Senior Backend Engineer, Integrations - 100% Remote - EMEA

Senior Full-Stack Engineer

Database Platform Engineer - Data License Plus

OmniPay Dev Ops Engineer

Staff Software Engineer - Migrations

Software Development Engineer II — AWS DMS Schema Conversion Team, DMS Schema Conversion

Technical Systems Engineer – Investment Management Platform, Charles River Development, Assistant Vice President

Software Development Engineer, AWS Database Migration Service

ID Install Tech, DCC Communities

Principal Engineer - Product Group Engineering Modernisation & AI Adoption

IT Systems Engineer - Active Directory

Software Developer Engineer, L7 Tardigrade Sonar - AWS Load Balancing

Senior Business Systems Engineer

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