Find Director, international financial compliance Jobs in Dublin 2, D

Head of Global Onboarding Operations
Phorest —DUBLIN 1, County Dublin
- Remote
- Analysis skills
- Leadership
- Communication skills
Quick apply
Regional Head of Services
ALONE —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Sick pay
Quick apply
Senior Director Brand and Content - 100% Remote - Europe
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
- Work from home
Quick apply
Director, Corporate Counsel - Privacy
Okta —Dublin, County Dublin
- €164,000–€225,000 a year
- Remote
- Budgeting
- Communication skills
- Negotiation
Quick apply
Senior Director, EMEA Energy Markets
Microsoft —Dublin, County Dublin
- €119,100–€191,600 a year
- Full-time
- Azure
- Engineering
- Master's degree
Head of Deal Desk - International
Anthropic —Dublin, County Dublin
- €295,000 a year
- Bachelor's degree
- AI
- Communication skills
Regional Sales Director | UK & Ireland
Stateside Brands LLC —Dublin, County Dublin
- €130,000–€150,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
HR Technology | Director/Senior Manager | Technology Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
- Oracle
- Master's degree
- Bachelor's degree
Head of Aviation KYC Onboarding Premium Services
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Compliance Analyst, Conduct Risk - 12 month FTC
AXA —DUBLIN 1, County Dublin
- Communication skills
7d
Product Development Senior Group Manager (Director)
Citi —Dublin, County Dublin
- €130,000 a year
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
Emerging Markets Fixed Income Analyst Portfolio Manager - Associate
Intesa Sanpaolo Group —Dublin, County Dublin
- Microsoft Excel
- English
- Research
SAP Order to Cash Lead | Senior Manager/Director | Technology Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
- Accounting
- Leadership
- Accounting
FS Technology Consulting - Tech Strategy Consultant - Manager/Senior Manager/Director - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Business development
- Gym membership
Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply
Senior Program Manager / Program Director
U.S. Bank National Association —DUBLIN 18, County Dublin
- €117,980–€138,800 a year
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
10d
Director, AI Enablement, Corporate Affairs
Novartis —Dublin, County Dublin
- €102,200–€189,800 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Programme Director
Skillsource —Dublin, County Dublin
- Azure
- Management
- No degree
Quick apply
4d
Head of Corporate Business Acquisition
VHI —Dublin, County Dublin
- Hybrid work
- Sales
- Business
- Leadership
Quick apply
9d
Head of Planning and Performance Management, EMEA
Cover-More —Blanchardstown, County Dublin
- Full-time
- Remote
- Budgeting
- Leadership
- Accounting
- Employee assistance program
Quick apply
14d

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Head of Global Onboarding Operations

Phorest -
DUBLIN 1, County Dublin

Quick apply

Job details

Permanent

Qualifications

Analysis skills
SaaS
Leadership
Communication skills

Full job description

The Opportunity

We're looking for a Head of Global Onboarding Operations to join our Global Operations team and own the health, performance, and future evolution of our global onboarding experience.

As the Head of Global Onboarding Operations, you'll be responsible for ensuring every new customer receives a consistent, efficient, and value-driven onboarding journey, regardless of region. Rather than managing day-to-day onboarding delivery, you'll focus on identifying opportunities to improve customer outcomes, operational efficiency, and commercial performance through data, customer insights, trend analysis, and strategic initiatives.

Working closely with Regional Onboarding teams, Product, Customer Success, Sales, Revenue Operations, Enablement, and Engineering, you'll shape the future of onboarding by creating scalable global processes, optimising tooling, and influencing the product roadmap. Success in this role is measured not just by how onboarding performs today, but by how you continually improve it for tomorrow.

If you're a strategic, customer-obsessed leader who enjoys solving complex operational challenges and delivering measurable business impact, we'd love to hear from you.

What You’ll Do

Strategic Enablement & Revenue Impact: Lead the four core pillars of the onboarding domain — Measure performance through metrics, Understand root causes and trends, Improve customer adoption and time-to-value, and Influence the future onboarding experience across Product and Operations.
Process Optimisation: Design, improve, and standardise onboarding processes across regions. You will create scalable workflows, frameworks, documentation, and governance models to eliminate inefficiencies, build team productivity, and balance global consistency with local market nuances.
Tooling & Systems Ownership: Own and optimize the onboarding tooling stack so teams operate effectively at scale. You'll partner with Operations, Product, Data, and Engineering to enhance system capabilities, reduce manual effort, improve visibility into customer health, and automate workflows.
People Leadership: Lead, coach, and develop a high-performing team in alignment with Phorest’s values.
Cross-Functional Collaboration: Act as a key partner across Onboarding, Customer Success, Sales, Product, Operations, Data, and Enablement. You will advocate for regional needs, align initiatives with global strategies, support Premium & Enterprise paths, and ensure a seamless customer journey.
Data, Insights & Continuous Improvement: Define and track KPIs, build business cases, and run Domain Business Reviews to give leadership complete confidence in domain health. Use data-driven insights to reduce customer effort, accelerate live dates, increase CSAT, and drive feature activation.

What You Bring

Ideally 8+ years prior experience in onboarding, customer operations, or customer success programmes within a SaaS environment.
3+ years of proven people leadership experience, with a track record of developing and coaching high-performing teams.
Strong strategic and operational thinking with the ability to balance high-level framework creation with hands-on execution in a fast-paced environment.
A data-driven mindset with strong analytical and problem-solving capabilities, using customer and operational data to spot trends and drive measurable results.
Excellent stakeholder management and communication skills, with a track record of influencing cross-functional teams (Product, Sales, CS, Operations) without direct authority.
Experience driving operational excellence, process optimisation, and continuous improvement across complex global environments.
Strong commercial awareness and deep understanding of SaaS customer lifecycle metrics (CSAT, churn, time to value, feature activation).
Confidence with executive presentations and leading structured business reviews to influence strategic decision-making.
High level of ownership and accountability, with a collaborative growth mindset focused on supporting and developing teams.

Quick apply

Refine Your Search

director, international financial compliance jobs in dublin 2, d

Head of Global Onboarding Operations

Regional Head of Services

Senior Director Brand and Content - 100% Remote - Europe

Director, Corporate Counsel - Privacy

Senior Director, EMEA Energy Markets

Head of Deal Desk - International

Regional Sales Director | UK & Ireland

HR Technology | Director/Senior Manager | Technology Consulting | Advisory

Head of Aviation KYC Onboarding Premium Services

Compliance Analyst, Conduct Risk - 12 month FTC

Product Development Senior Group Manager (Director)

Emerging Markets Fixed Income Analyst Portfolio Manager - Associate

SAP Order to Cash Lead | Senior Manager/Director | Technology Consulting | Advisory

FS Technology Consulting - Tech Strategy Consultant - Manager/Senior Manager/Director - Dublin

Head of Professional Services

Senior Program Manager / Program Director

Director, AI Enablement, Corporate Affairs

Programme Director

Head of Corporate Business Acquisition

Head of Planning and Performance Management, EMEA

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