Find Strategic operations manager, egregious harms, service delivery, trust and safety Jobs in Dublin 12, D

Strategic Operations Manager, Egregious Harms, Service Delivery, Trust and Safety
Google —Dublin, County Dublin
- €138,000–€142,000 a year
- Full-time
- Bachelor's degree
- No degree
- AI
21h
Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Service Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €65,000–€85,000 a month
- Full-time
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Operations Senior Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
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Senior People Operations Manager – EMEA
Compass Group UK —Dublin, County Dublin
- €77,000 a year
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13d
National Access and Mobility Manager (extended)
Vision Ireland —Glasnevin, County Dublin
- Weekend availability
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Head of Operations
ARTISAN MARBLE & PORCELAIN LTD —Glasnevin, County Dublin
- €65,000–€75,000 a year
- Full-time
- Management
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- Leaving certificate
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Health & Safety Manager
JOHNSTON SHOPFITTERS —DUBLIN 12, County Dublin
- €55,000–€65,000 a year
- Full-time
- First Aid Certification
- No degree
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- Employee assistance program
Quick apply
14d
Transport and Mobility Training Coordinator (extended)
Vision Ireland —Glasnevin, County Dublin
- Weekend availability
- Project management
- No degree
- Business
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Order Operations Manager
Ookla —Dublin, County Dublin
- €75,000–€900,000 a year
- Full-time
- Sales
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- Annual leave
4d
Service Delivery Manager - Dublin
Version 1 —Dublin, County Dublin
- €60,000–€74,000 a year
- Full-time
- Hybrid work
- Oracle
- Management
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Training & Change Enablement Manager
ResMed —Dublin, County Dublin
- Full-time
- Customer service
- Bachelor's degree
- AI
- Referral programme
6d
Product Manager, Solutions and Delivery – Data and Client Platforms (Vice President)
Citi —Dublin, County Dublin
- €85,600–€128,400 a year
- Full-time
- Hybrid work
- Azure
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Admissions Manager - 6 months FTC
RCPI —DUBLIN 2, County Dublin
- €67,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
- Work from home
Quick apply
13d
Senior Manager, Aggregate Reporting Management
Regeneron —Dublin, County Dublin
- €86,800–€141,200 a year
- Writing skills
- Analysis skills
- Project management
- Annual leave
Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €400–€500 a day
- Full-time
- Management
- DevOps
- Project management
Quick apply
Senior Manager, Channel Operations & Partner Programs
Nitro —Dublin, County Dublin
- Microsoft Excel
- Sales
- Salesforce
Quick apply
11d
Fincrime Operations Manager
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Bachelor's degree
- No degree
- AI
Trust and Safety Team Lead, International
Whatnot —Dublin, County Dublin
- €63,000–€70,000 a year
- Full-time
- Microsoft Excel
- English
- SQL
- Work from home
Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Strategic Operations Manager, Egregious Harms, Service Delivery, Trust and Safety

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€138,000–€142,000 a year
21 hours ago

Qualifications

Bachelor's degree
Google Ads
SaaS
AI

Full job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in Solutions Consulting, Program Management, or Vendor Operations within a technical environment (BPO, AI, or SaaS).
Experience leading cross-organizational transformations, moving global workforces away from manual processes towards automated, hybrid, or AI-driven solutions.

Preferred qualifications:

Experience managing high-complexity, global programs with an understanding of how upstream technical changes create downstream operational impacts.
Demonstrated expertise building or managing complex models, navigating strategic sourcing, and designing processes that scale across multiple product areas or global sites.
Proven understanding of AI/ML concepts (Human-in-the-Loop, precision/recall, model drift) with the ability to confidently evaluate vendor technical architecture and shape product integration roadmaps.
Ability to influence senior, cross-functional leadership and drive alignment across teams with deeply competing priorities or ambiguous goals.
Excellent problem-solving and critical thinking skills with attention-to-detail in an ever-changing environment.

About the job

Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a senior Strategic Operations Manager, you will drive the overarching strategy and execution of high-complexity programs that bridge traditional vendor operations with next-generation, AI-driven solutions. In this role, you will transition our external footprint from tactical execution to a highly optimized, tech-forward Solutions Architecture function.

You will act as a principal strategic advisor to senior Trust and Safety stakeholders and cross-functional leadership, defining how we leverage external partners, AI-assisted workflows, and automation models to solve our most ambiguous, global content moderation challenges. You will think globally, anticipate industry breakthroughs, and architect resilient, hybrid sourcing ecosystems that balance high-efficiency machine learning with expert human-in-the-loop (HITL) precision.

“This role will be exposed to graphic, controversial or upsetting content.”At Google we work hard to earn our users’ trust every day. Trust and Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €138000 - €142000 (EUR) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Define the long-term roadmap and technical architecture for T&S operations, evaluating ambiguous, unprecedented policy and product shifts, and design the optimal global mix of automated classifiers, high-latency Large Language Model (LLMs), and expert human infrastructure.
Navigate complex organization boundaries and align senior stakeholders (Engineering, Product, Policy, Legal) with competing objectives, serving as a trusted advisor to key decision-makers, advocating for global program needs, and lead multiple cross-functional workstreams to a unified goal.
Own end-to-end delivery and resource allocation for highly complex, multi-million dollar vendor migrations and solution deployments.
Drive the global transformation of Google’s vendor ecosystem from traditional staff augmentation to outcome-based managed services, leading high-impact Proof-of-Concepts for emerging AI data operations and establish new capability benchmarks for our worldwide partners.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

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strategic operations manager, egregious harms, service delivery, trust and safety jobs in dublin 12, d

Strategic Operations Manager, Egregious Harms, Service Delivery, Trust and Safety

Senior IT Lead and Delivery Manager

Service Delivery Manager

Operations Senior Manager

Senior People Operations Manager – EMEA

National Access and Mobility Manager (extended)

Head of Operations

Health & Safety Manager

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Order Operations Manager

Service Delivery Manager - Dublin

Training & Change Enablement Manager

Product Manager, Solutions and Delivery – Data and Client Platforms (Vice President)

Admissions Manager - 6 months FTC

Senior Manager, Aggregate Reporting Management

Delivery Manager

Senior Manager, Channel Operations & Partner Programs

Fincrime Operations Manager

Trust and Safety Team Lead, International

Project & Change Delivery Manager

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