Find Consultant partnerships team (dublin) Jobs in Dublin 12, D

Service Delivery Manager - Dublin
Version 1 —Dublin, County Dublin
- €60,000–€74,000 a year
- Full-time
- Hybrid work
- Oracle
- Management
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Support & Care Coordinator - 6 Month Fixed Term
ALONE —Dublin, County Dublin
- €37,000 a year
- Administrative experience
- Analysis skills
- First Aid Certification
- Annual leave
- Employee assistance program
Quick apply
9d
Advisory Presales Solution Consultant - Ireland
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Sales
- Marketing
- English
Quick apply
Senior HR Consultant (contract)
Microsoft EMEA —DUBLIN 22, County Dublin
- €298–€315 a day
- Monday to Friday
- Master's degree
- Bachelor's degree
- No degree
Senior Consultant — Leadership Search (300° Role)
Hadfield Green —DUBLIN 2, County Dublin
- Remote
- Recruiting
Financial Consultant - Partnerships Team (Dublin)
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
7h
Workplace Experience and Services Manager
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Quick apply
Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply
3d
AI and Digital Capability Programme Lead
Concern Worldwide —Dublin, County Dublin
- €80,184–€89,094 a year
- Full-time
- No degree
- AI
- Communication skills
7d
Grade VII Human Resources Business Partner
Beaumont Hospital —Dublin, County Dublin
- €60,013–€79,583 a year
- Full-time
- Management
- Research
- Analysis skills
5d
EMEA Benefits and Wellness Manager
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Finance
- Project management
- Bachelor's degree
FM Contracts Manager
OCS Group —Dublin, County Dublin
- Remote
- No degree
- Higher certificate
- Free parking
- Annual leave
Quick apply
Associate Director Business Process
Optum —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Customer Success Manager
Pluralsight —Dublin, County Dublin
- Full-time
- In-person
- Annual leave
Senior Infrastructure Project Manager
AECOM —Dublin, County Dublin
- Full-time
- Project management
- No degree
- Mentoring
Business Manager, Brown Thomas Dublin
La Prairie Group —DUBLIN 2, County Dublin
- Full-time
- Customer service
- Leadership
- Retail sales
- Annual leave
- Referral programme
Lease Consultant (Dutch-speaking)
MD7 International (Communications) —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Communication skills
- Negotiation
- Employee assistance program
- Gym membership
Quick apply
6d
Project Development Manager
Vestas —Dublin, County Dublin
- Full-time
- Engineering
- English
- Project management
Principal, Life Sciences Commercial Strategy - London or Dublin
Gate One —Dublin, County Dublin
- Hybrid work
- Business development
- Communication skills
Client Engagement & CRM Manager
Sia —DUBLIN 2, County Dublin
- Full-time
- English
- Analysis skills
Quick apply

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Service Delivery Manager - Dublin

Version 1 -
Dublin, County Dublin

Quick apply

Job details

Full-time
€60,000–€74,000 a year

Benefits

Bike to work scheme
Employee assistance program
Employee discount
Gym membership

Qualifications

Oracle
Management
Customer service
English
AWS
Analysis skills
Forecasting
Communication skills

Full job description

Company Description

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of what we do:

UK & Ireland's premier AWS, Microsoft & Oracle partner
3300+ strong, €350/£300m revenue business
10+ years as a Great Place to Work in Ireland & UK
Best Workplace for Women in the UK & Ireland by GPTW
Best Workplace for Wellbeing in the UK by GPTW

We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!.

Job Description

As a Service Delivery Manager, you will play a crucial role in managing client relationships. You will work closely with the customers, the wider Service Delivery Team and the Technical Consultants to ensure the successful delivery of our services.

Roles & Responsibilities

Service Reporting: Produce both customer and internal service reporting.
Service Reviews: Conduct regular reviews with customers.
Customer Management: Handle escalations, issues, problems, and requirements.
Financial Management: Oversee invoicing and financial aspects of assigned accounts.
Forecasting: Perform monthly forecasting of project costs and revenue, understanding gaps and putting corrective measures in place, as appropriate.
Compliance: Ensure ISO20000 compliance and best practices.
Service Improvement: Identify and implement continual service improvement initiatives.
Risk Management: Manage business risk and ensure business continuity.
Customer Satisfaction: Achieve targets and drive improvement initiatives.
Business Development: Explore and drive opportunities for new or additional work within existing customers.

Qualifications

Qualifications, Essential skills and Experience

Experience: 8+ years in Service Delivery Management.
Language: Fluency in English.
Communication: Strong verbal and written communication skills.
Customer Service: Proven experience in customer service and relationship management.
Analytical Skills: Strong analytical abilities.
Revenue Generation: Track record of driving revenue opportunities.
Process Orientation: Ability to work within a process-driven environment.
Forecasting: Experience in monthly forecasting of financials.
Initiative: Self-starter with the ability to drive assignments and escalate when necessary.
Teamwork: Team player with a strong customer-centric ethos.
ITIL Skills: ITIL v4 certified with strong skills in Service Design, Operations and Transition

Additional Information

Why Version 1?

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

Salary Range:
Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits
Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
Financial Wellbeing initiatives including; Version 1 Pension with a 5% employee-matched contribution, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more.
24 days holiday allowance plus Public Holidays, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
Reward schemes including Version 1’s Annual Excellence Awards & quarterly Star Awards.
Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

And many more exciting benefits… drop us a note to find out more.

Version 1 is an equal opportunities employer

We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity.

We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [email protected] at Version 1. We will consider all requests carefully, respectfully and confidentially.

Salary €60,000 - £74,000

Quick apply

Refine Your Search

consultant partnerships team (dublin) jobs in dublin 12, d

Service Delivery Manager - Dublin

Support & Care Coordinator - 6 Month Fixed Term

Advisory Presales Solution Consultant - Ireland

Senior HR Consultant (contract)

Senior Consultant — Leadership Search (300° Role)

Financial Consultant - Partnerships Team (Dublin)

Workplace Experience and Services Manager

Head of Professional Services

AI and Digital Capability Programme Lead

Grade VII Human Resources Business Partner

EMEA Benefits and Wellness Manager

FM Contracts Manager

Associate Director Business Process

Customer Success Manager

Senior Infrastructure Project Manager

Business Manager, Brown Thomas Dublin

Lease Consultant (Dutch-speaking)

Project Development Manager

Principal, Life Sciences Commercial Strategy - London or Dublin

Client Engagement & CRM Manager

I want to receive the latest job alerts for consultant partnerships team (dublin) in dublin 12, d

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