Find Helpdesk technician Jobs in Dublin, D

IT Helpdesk Technician
BDO Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- IT
- Annual leave
- Work from home
Quick apply
IT Helpdesk Support Technician
EOS —Dublin, County Dublin
- Evening shift
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
1d
Building Technician
JLL —Dublin, County Dublin
- Carpentry
- Leaving certificate
- No degree
Junior Technical Support (EMM Services/Sales Order Dispatch)
Renovotec Ltd —Swords, County Dublin
- €34,250 a year
- Full-time
- Windows
- Microsoft Office
- JavaScript
- Employee discount
Quick apply
Building Fabric Technician
Sodexo —DUBLIN 2, County Dublin
- €38,000 a year
- Full-time
- Carpentry
- Microsoft Office
- IT
- Employee assistance program
Quick apply
6d
Facilities Technician
BidvestNoonan —DUBLIN 15, County Dublin
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Building Technician
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Carpentry
- Leaving certificate
- No degree
Quick apply
Mobile Technician
Mitie —Dublin, County Dublin
- €52,000 a year
- Full-time
- Microsoft Office
- No degree
- HVAC
- Fuel card
- Annual leave
Quick apply
14d

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IT Helpdesk Support Technician
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IT Helpdesk Technician
BDO Ireland —Dublin, County Dublin
If you have a strong background in laptop support, application installations, Active Directory tasks, and Office 365 administration, along with a knack for…
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IT Helpdesk Technician

BDO Ireland -
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

On-site gym
Annual leave
Work from home

Qualifications

Windows
Microsoft Office
IT
Communication skills
Active Directory
CompTIA A+

Full job description

Description

BDO Ireland are seeking a skilled IT Technician to join our growing team, providing exceptional technical support both onsite and remotely. The ideal candidate will have a passion for delivering professional and friendly assistance to end-users while effectively managing and resolving IT incidents. This role requires a meticulous approach to logging, analysing, and prioritizing issues, ensuring timely resolution or escalation when necessary.

If you have a strong background in laptop support, application installations, Active Directory tasks, and Office 365 administration, along with a knack for providing top-notch user support across various platforms and devices, we want to hear from you.

Key Responsibilities

Providing IT support in a professional and friendly manner both onsite and remotely.
Accurately log, analyse, prioritise, and solve (or escalate if required) I.T. incidents, always ensuring that the ticket is updated on the IT Helpdesk ticketing system.
Assist end users in the resolution of incidents using both remote-control tools and desk-side support.
Hardware support & maintenance (e.g. Reimaging of computers)
Software installations & support
Active Directory Task
Office 365 Setup & Administration
General user support for office applications, O365, Windows 10, iPhone / iPad, and Corporate Mobile device/Smart Phone Support.
Support and management of multi-function devices.
Provide IT Support for in house meetings & events with audio visual equipment.

Skills, Knowledge and Expertise

Minimum of 1 year experience in a similar role.
Excellent interpersonal skills with a proven ability to communicate on various levels with peers, customers, and external parties.
A good working knowledge of Microsoft Office 365.
Experience in supporting Windows 10 & 11 in a corporate environment.
Strong desire to learn and improve skills and knowledge.
Proven troubleshooting and problem-solving skills.
Familiarity with remote-control tools and desk-side support techniques.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
Strong verbal and written communication skills.
Excellent team player with a team-oriented mindset.

Benefits

Generous annual leave, with flexibility to purchase additional days.
Coverage of relevant professional subscriptions.
Access to a contributory pension scheme.
Health and wellbeing services.
Career development opportunities.
Flexible remote working options.
Family-friendly leave policies.
Complimentary coffee and onsite gym.
Modern office in a central Dublin location.

About BDO Ireland

As part of the fifth largest global professional services firm, BDO stands as a leading force in Ireland's accountancy, tax, advisory, and consulting realm. Working with us fuels your career's purpose at every turn, offering unmatched breadth, quality, responsibility, and AI exposure.

BDO Ireland is a key player in the international BDO network—the world's largest European-led accounting group. With an excellent partner-to-staff ratio, our 91,054 experts collaborate with clients, delivering impactful advice from 1,658 locations across 167 countries.

At BDO, we prioritise how we treat our people—colleagues and clients alike. Our international recognition for a mindful and compassionate company culture reflects our commitment to placing individuals at the heart of all we pursue.

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helpdesk technician jobs in dublin, d

IT Helpdesk Technician

IT Helpdesk Support Technician

Building Technician

Junior Technical Support (EMM Services/Sales Order Dispatch)

Building Fabric Technician

Facilities Technician

Building Technician

Mobile Technician

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