Find Enterprise operations engineer Jobs in Dublin, D

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
9d
ICT Support Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Windows
- Communication skills
Quick apply
Senior Technical Operations Engineer, Manufacturing Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Data analysis skills
- Master's degree
Systems Development Engineer, Edge Infrastructure Operations
Google —Dublin, County Dublin
- €72,000–€73,500 a year
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Enterprise Operations Engineer II
Mastercard —Dublin, County Dublin
- Full-time
- Computer Science
- Java
- SQL
1h
Network Operations Technician (SpaceXAI / Starlink)
SpaceXAI —Dublin, County Dublin
- €55,000–€110,000 a year
- Weekend availability
- Computer Science
- Data analysis skills
- SQL
- Life insurance
Quick apply
Technical Solutions Engineer I, Scaled Solutions
Google —Dublin, County Dublin
- €72,000–€96,000 a year
- Full-time
- Oracle
- Engineering
- System design
5d
Business Support Engineer
Meta —Dublin, County Dublin
- Weekend availability
- Azure
- Computer Science
- Customer service
System Development Engineer II, Enterprise Productivity MailBoxCore Team
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- DevOps
- Java
Systems Development Engineer , Enterprise Collaboration Platforms
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- System design
Technical Support Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Spanish
- Microsoft Excel
- Management
- Annual leave
AI & Intelligent Automation Consultant (Retail Banking)
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Mentoring
- AI
- Leadership
Business Analyst - Data Governance
Elwood Roberts —Dublin, County Dublin
- €350–€375 a day
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
Quick apply
Business Process Engineer
Elwood Roberts —Dublin, County Dublin
- €40,000–€70,000 a month
- Full-time
- Data analysis skills
- Analysis skills
- Project management
Quick apply
Financial Crime Technical Business Analyst – AMLA Implementation
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Marketing
- Data analysis skills
Technical Systems Engineer – Investment Management Platform, Charles River Development, Assistant Vice President
State Street —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
7d
Software Engineer - Traffic team
Snowflake —Dublin, County Dublin
- On call
- Azure
- Computer Science
- Java
Senior Infrastructure Engineer
Origina —Sandyford, County Dublin
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Annual leave
- Employee assistance program
Quick apply
5d
Deskside Support Dublin
Cognizant —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Customer service
- Windows
6d
Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Java

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Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
9 days ago

Qualifications

Microsoft Windows Server
Operating systems
SAS
Customer service
Windows
DHCP
Analysis skills
Continuous improvement
Ubuntu
DNS
Linux
TCP/IP
Communication skills
CompTIA A+

Full job description

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) on our Dell’s Compute Technical Support team in Ireland to do the best work of your career and make a profound social impact.

What you'll achieve
Our team is part of Dell's Compute Technical Support organization, providing enterprise-level (B2B) support for PowerEdge Rack&Tower, and Modular (MX series) server platforms. The Technical Support Engineer will serve as the first point of contact for business customers, diagnosing and resolving hardware and software issues across the PowerEdge portfolio. Day-to-day, the engineer will manage inbound cases, perform remote troubleshooting using Dell diagnostic tools, coordinate parts dispatches, and ensure timely resolution within SLA commitments. This role is ideal for someone passionate about enterprise infrastructure and delivering exceptional support to business-critical environments.

You will:

Diagnose and resolve hardware and software issues on Dell PowerEdge Rack, Tower, and Modular (MX) server platforms for enterprise B2B customers via phone, chat, and remote sessions
Utilize Dell diagnostic tools including iDRAC, Lifecycle Controller, SupportAssist Enterprise, and Dell online diagnostics to identify root cause and drive resolution
Manage case workload effectively, ensuring all customer interactions are documented accurately and resolved within defined SLA/service contract commitments (ProSupport, ProSupport Plus, Basic)
Coordinate parts dispatch and field engineers when on-site hardware replacement is required, ensuring correct part identification and timely resolution
Collaborate with escalation teams (L2/L3 engineering) and cross-functional groups to resolve complex issues and contribute to knowledge base documentation for continuous improvement

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

Foundational understanding of server hardware architecture – processors, memory (DIMMs), hard drives (SAS/SATA/NVMe), RAID controllers (PERC), power supplies, and cooling systems
Basic knowledge of server operating systems including Windows Server and Linux distributions (RHEL, SLES, or Ubuntu Server)
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, NIC configuration) as they relate to server connectivity and management interfaces
Strong analytical and troubleshooting skills with a structured, methodical approach to problem-solving
Excellent communication and customer service skills with the ability to manage expectations in a professional B2B enterprise environment

Desirable Requirements

Hands-on experience or familiarity with Dell PowerEdge platforms, iDRAC, OpenManage Enterprise, or Dell Modular (MX) infrastructure including chassis management (OME-Modular)
Relevant industry certifications such as CompTIA Server+, CompTIA A+, Dell Certified (DCA/DCE), or Microsoft/Linux certifications – or prior experience in a data center, server, or enterprise technical support role

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

enterprise operations engineer jobs in dublin, d

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

ICT Support Engineer

Senior Technical Operations Engineer, Manufacturing Operations

Systems Development Engineer, Edge Infrastructure Operations

Enterprise Operations Engineer II

Network Operations Technician (SpaceXAI / Starlink)

Technical Solutions Engineer I, Scaled Solutions

Business Support Engineer

System Development Engineer II, Enterprise Productivity MailBoxCore Team

Systems Development Engineer , Enterprise Collaboration Platforms

Technical Support Engineer

AI & Intelligent Automation Consultant (Retail Banking)

Business Analyst - Data Governance

Business Process Engineer

Financial Crime Technical Business Analyst – AMLA Implementation

Technical Systems Engineer – Investment Management Platform, Charles River Development, Assistant Vice President

Software Engineer - Traffic team

Senior Infrastructure Engineer

Deskside Support Dublin

Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations

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