Find Aftersales manager Jobs in Dublin, County Dublin

Aftersales Manager
Bright Motor Group —Swords, County Dublin
- €50,000–€65,000 a year
- Full-time
- Customer service
- No degree
- Leadership
- Employee assistance program
- Life insurance
Quick apply
9d
Aftersales Manager
Brian Noone Limited —Maynooth, County Kildare
- Full-time
- Analysis skills
- Supervising experience
- Continuous improvement
Quick apply
Junior Sales Deansgrange
Mooney's Hyundai —Deansgrange, County Dublin
- Full-time
- Sales
- No experience needed
- Presentation skills
Head of Health & Safety
Harris Group —DUBLIN 12, County Dublin
- Leadership
- Annual leave
Quick apply
11d
Service Advisor
Windsor Motors —Liffey Valley Shopping Centre, County Dublin
- Full-time
Quick apply
4d

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Aftersales Manager

Bright Motor Group -
Swords, County Dublin

Quick apply

Job details

Permanent | Full-time
€50,000–€65,000 a year
9 days ago

Benefits

Company pension
Employee assistance program
Life insurance

Qualifications

Customer service
Leadership
Communication skills

Full job description

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, Cupra, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel, Leapmotor, DS and BYD.

With 9 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership, we are located close to the motorway network and easily accessible from all areas of Greater Dublin.

As a result of our ongoing expansion and business growth, we are seeking to strengthen our team by appointing positive and motivated individuals to take the business to the next level and achieve the strategic goals that we have set.

Bright Motor Group is currently recruiting an Aftersales Manager at our Airside Dealership working with Volkswagen Commercial/Seat Cupra.

As a Bright Aftersales Manager, you will be joining a team recognised by the industry and our customers for providing outstanding customer service. The role as Aftersales Manager will be to develop and manage the performance of your Parts & Service team in delivering an exceptional customer service experience whilst implementing plans to optimise the full profit potential of the department.

Role responsibilities:

Manage a busy multi-franchise workshop and parts department, setting the highest level of customer care standards
Provide guidance, training, and appraisals to each of the team member to encourage a forward-thinking attitude and a positive culture that helps them achieve their full potential
Maximise customer satisfaction by treating them as an individual and delivering an exceptional service experience
Monitor department performance against budget, identifying any shortfall and implement plans to improve performance
Analyse local market statistics to identify opportunities within the territory
Establish staff levels required to deliver both customer satisfaction and budget objectives
Organise departmental forecasts and reports in a clear and timely manner

What we are looking for:

Previous experience as a main franchise Aftersales Manager is essential
A customer-focused individual with an uncompromising attitude to delivering customer service and maintaining a customer-centric culture within the Service team
Outstanding interpersonal, organisational and communication skills
Innovative individuals willing to explore new methods of driving performance
Strong leadership skills with the ability to train, coach and motivate the Service team to develop their full potential
A full valid Driving Licence
Hands on approach
Flexibility

What we Offer:

Competitive Base Salary and Bonus Scheme
Structured training and manufacturer accreditation
Career progression opportunities within Bright Motor Group
Supportive team environment and modern dealership facilities
21 days basic holiday
Life Insurance and Income Protection
Company Pension
Employee Assistance Programme
Staff discount
Staff referral scheme

Job Types: Permanent, Full-time

Pay: €50,000.00-€65,000.00 per year

Work Location: In person

Quick apply

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