Find Guest experience expert Jobs in Damastown County Dublin

Guest Experience Expert
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hotel
- Supervising experience
- No degree
Airport Refund Staff - Part-Time
Planet —Dublin Airport, County Dublin
- Part-time
- English
- Business
Wedding and Events Executive Hotel
Castleknock Hotel —Castleknock, County Dublin
- Full-time
- Social media management
- Hotel
- No degree
- Free parking
- Employee assistance program
Quick apply
Experienced Tour Leader - Ireland
Back-Roads Touring co. —Dublin, County Dublin
- Remote
- Microsoft Excel
- Customer service
- Hotel
Quick apply
8h
Associate Account Manager
OpenTable —Dublin, County Dublin
- €45,000–€55,000 a year
- Remote
- Hospitality
- Sales
- Salesforce
- Annual leave
- Employee discount
Quick apply
8d
Accommodation Assistant
Castleknock Hotel —DUBLIN 15, County Dublin
- Full-time
- Customer service
- Hotel
- No degree
- Free parking
- Employee assistance program
Quick apply
Sales and Marketing Manager - Leopardstown Racecourse
Levy —Dublin, County Dublin
- Up to €70,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Annual leave
- Employee assistance program
Retail Sales Associate (part-time)
Canada Goose UK Retail Limited, Ireland Branch —Dublin, County Dublin
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Educator | Dublin
Lululemon —Dublin, County Dublin
- €14.90–€19.53 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
Beauty Host
L'Occitane en Provence - UK & Ireland —Dublin, County Dublin
- €15.25 an hour
- Hybrid work
- Master's degree
- Work from home
Quick apply
1d
Head of Food & Beverage Hotel
Castleknock Hotel —DUBLIN 15, County Dublin
- Full-time
- Hotel
- Budgeting
- Leadership
- Free parking
- Employee assistance program
Quick apply
Bartender/Barista
Carluccio's - Dawson Street —DUBLIN 2, County Dublin
- Part-time
- Restaurant experience
Quick apply
11d
Executive Chef
Sodexo —Swords, County Dublin
- €68,000 a year
- Full-time
- Hospitality
- Culinary experience
- Cooking
- Employee assistance program
Quick apply
11d
junior sous chef
wagamama —Dublin, County Dublin
- €16.72 an hour
- Full-time
Sales Associate (Part-Time) - Grafton Street
ALO —Dublin, County Dublin
- Part-time
- Sales
- No degree
Quick apply

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Airport Refund Staff - Part-Time
Planet —Dublin Airport, County Dublin
The delivery of tourist tax-free shopping refund services and first level support during transaction processes, providing a consistent and professional level of…

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Guest Experience Expert

Marriott International, Inc -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Supervising experience
Multi-line phone systems

Full job description

Additional Information
Job Number26086838
Job CategoryRooms & Guest Services Operations
Location27 St. Stephen's Green, Dublin, Dublin, Ireland
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Refine Your Search

guest experience expert jobs in damastown county dublin

Guest Experience Expert

Airport Refund Staff - Part-Time

Wedding and Events Executive Hotel

Experienced Tour Leader - Ireland

Associate Account Manager

Accommodation Assistant

Sales and Marketing Manager - Leopardstown Racecourse

Retail Sales Associate (part-time)

Educator | Dublin

Beauty Host

Head of Food & Beverage Hotel

Bartender/Barista

Executive Chef

junior sous chef

Sales Associate (Part-Time) - Grafton Street

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