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Practice Manager - FTC

IVC -
Waterford, County Waterford

Apply Now

Job details

Fixed term
Up to €40,000 a year

Benefits

Bike to work scheme
Annual leave
Employee assistance program
Bereavement leave
Sick pay

Qualifications

Hospitality
Doctoral degree
Customer service
Organisational skills
Leadership
Communication skills

Full job description

Practice Manager – Maternity Cover Fixed Term Contract (6 months)

The Pet Hospital, Waterford

Salary €40,000 per annum (pro-rata)

30 hours per week across 4 days

Looking for your next challenge in a sector that truly makes a difference?

We're excited to be recruiting a Practice Manager to join our wonderful team at The Pet Hospital in Waterford on a 6-month maternity cover contract.

This is a fantastic opportunity for someone who enjoys variety, thrives in a people-focused environment, and wants to play a key role in supporting both a dedicated veterinary team and the clients who trust us with their pets' care.

No two days are the same in practice life. One moment you'll be welcoming clients and their pets at reception, and the next you'll be helping to keep the practice running smoothly behind the scenes. If you're organised, proactive, and love building great relationships, we'd love to hear from you.

What You'll Be Doing

As Practice Manager, you'll be at the heart of the practice, balancing customer care with operational leadership.

Your role will include:

Supporting the reception team with client interactions, phone calls, appointments, and payments

Working closely with practice leadership and central support teams

Managing orders, supplier relationships, and invoice approvals

Overseeing staff holidays, payroll administration, and appraisals

Supporting the success of our Pet Health Club

Monitoring and managing outstanding debts

Helping ensure the smooth day-to-day running of the practice

What We're Looking For

We're looking for someone who enjoys working with people, has strong organisational skills, and can confidently manage multiple priorities in a busy environment.

You may come from a veterinary, healthcare, retail, hospitality, or customer service management background. Most importantly, you'll bring leadership skills, a positive attitude, excellent communication skills, and a genuine passion for delivering a great experience for both clients and colleagues.

Hours & Work-Life Balance

This role offers a great work-life balance with:

30 hours per week across 4 days

Working hours between 9:00am and 5:00pm

No out-of-hours work

No Sundays

No bank holiday working

Why Join Us?

At The Pet Hospital, we know our people are at the heart of everything we do. That's why we offer a competitive benefits package and plenty of support to help you thrive both personally and professionally.

Work Life Balance

22 days annual leave

Birthday Leave

Paid Maternity & Paternity Leave Package

Cycle to Work Scheme

Full access to EAP and Wellbeing Centre

Paid Bereavement Leave

Company Sick Pay

Development

Funding of any Certificates / Diplomas / PhD’s you may want to pursue

Career Progression Opportunities, both clinical and non-clinical

Professional Memberships paid (if applicable – VDS, VCI)

Additional Benefits

Annual Pay Reviews

Pawesome Benefits - reward gateway giving discounts and cashback with hundreds of retailers

Employer Pension Contributions

Free Flu Inoculations

Discounted Veterinary Fees

Opportunity to join company programmes (LGBTQ+, Wellbeing Champions, Nurses Committee, Clinical Board and many more)

Join a Team That Cares

We're proud to be an inclusive employer and are committed to creating a workplace where everyone feels welcome, valued, and supported. We encourage applications from candidates of all backgrounds and experiences and are happy to discuss any reasonable adjustments needed throughout the recruitment process.

If you're looking for an exciting opportunity to bring your management experience into the rewarding world of veterinary care, we'd love to hear from you. Join us for this maternity cover opportunity and become part of a team that is passionate about pets, people, and making a difference every day.

Up to €40,000 FTE DOE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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