Find Customer service assistant castleisland Jobs in County Kerry

Customer Service Assistant - Castleisland
BoyleSports —Castleisland, County Kerry
- Customer service
- Communication skills
Quick apply
Front Counter Assistant
Denjoes American Style/Apache Pizza Castleisland, Co. Kerry —Castleisland, County Kerry
- Weekend availability
- Hospitality
- Customer service
- No degree
Quick apply
5d
Food & Beverage Assistants - O'Donoghue Public House
Killarney Towers Hotel —Killarney, County Kerry
- Weekend availability
- English
- No degree
- Relocation assistance
Quick apply
Assistant Front Office Manager - Killarney Plaza Hotel & Spa
O’Donoghue Ring Collection —Killarney, County Kerry
- Full-time
- Hotel
- Leadership
- Communication skills
Quick apply
18h
Food & Beverage Assistant - Le Grand Pey
O’Donoghue Ring Collection —Killarney, County Kerry
- Part-time
- English
- No degree
Quick apply
18h
Assistant Restaurant Manager - Café du Parc
Killarney Plaza Hotel & Spa —Killarney, County Kerry
- Full-time
- English
- Communication skills
Quick apply
2d

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Customer Service Assistant - Castleisland

BoyleSports -
Castleisland, County Kerry

Quick apply

Job details

Permanent

Qualifications

Customer service
Communication skills

Full job description

Job Title: Customer Service Assistant
Department: Retail
Reporting to: Shop Manager
Location: Castleisland

Role Purpose

You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.

Key Responsibilities

Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
- Opening and closing the shop
- Managing and guiding the shop team
- Cash management procedures
You will have the opportunity to manage on occasion which will lead to further development opportunities.
Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
Keeping and maintaining shop presentation standards to a high quality throughout your working day.
Ensure that all procedures (safety, compliance and shop operations) are always followed.
Passionate about working within a team environment.
Adhere to Social Responsibility duties.

Knowledge, Skills and Experience

Essential Skills and Experience

Customer service focused
Operate with trust and integrity
Flexibility as business operates 7 days a week
Be adaptable to shop environment
Great attention to detail and strong numeracy skills
An enthusiastic people person who can work on own initiative and as part of a team
A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
Ambitious and driven to progress within the company
To promote the company brand and be results focused
Excellent communication skills
Problem solve and think creatively
Be organised, reliable and dependable
A proven good cash handing approach

Desirable Skills and Experience

Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

Quick apply

Refine Your Search

customer service assistant castleisland jobs in county kerry

Customer Service Assistant - Castleisland

Front Counter Assistant

Food & Beverage Assistants - O'Donoghue Public House

Assistant Front Office Manager - Killarney Plaza Hotel & Spa

Food & Beverage Assistant - Le Grand Pey

Assistant Restaurant Manager - Café du Parc

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