Find Interface manager infrastructure Jobs in Clonee, Mh

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
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Interface Manager - – Major Transportation Infrastructure Delivery, Roads, Rail & Public Transportation
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
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Utilities Interface Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Master's degree
- Project management
- Negotiation
- Annual leave
Quick apply
Facilities Manager
JLL —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Interface Manager
AECOM —Dublin, County Dublin
- Full-time
- Project management
- Contracts
- Construction experience
Change Lead (PMO) - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Analysis skills
- Project management
- Leadership
- Annual leave
Quick apply
Senior Project Manager
EMR Integrated Solutions —Dunboyne, County Meath
- €65,487–€68,761 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
Quick apply
4d
Senior Project Manager - Civils- Rail Infrastructure
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Project management
- Presentation skills
Specialist Plant Manager
Sisk —Dublin, County Dublin
- Full-time
- AutoCAD
- Management
- CAD
- Annual leave
Infrastructure Strategy Project Manager
AECOM —Dublin, County Dublin
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Commercial Manager – Major Infrastructure Programme
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Continuous improvement
Quick apply
Manager - Airport Advisory
DAA —Dublin, County Dublin
- Full-time
- Engineering
- Business development
- Analysis skills
10d
Technical Infrastructure Program Manager, EMEA Data Center Delivery
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Bachelor's degree
Facilities Manager
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Design Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
Moves & Small Works Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- AutoCAD
- Microsoft Excel
- Customer service
Quick apply
ICT Package Manager
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Communication skills
Project Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Construction experience
- Leadership
- Annual leave
Quick apply
Program Manager Direct Current for Data Center (DC for DC) EMEA
Eaton —Dublin, County Dublin
- Engineering
- English
- Master's degree
Consents Manager
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Organisational skills
- Communication skills

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

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Job details

Full-time

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview:

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Reports to: Head of IT Infrastructure / Head of Service Delivery

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Candidate Profile

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

#LI-CW1

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Refine Your Search

interface manager infrastructure jobs in clonee, mh

Senior IT Lead and Delivery Manager

Interface Manager - – Major Transportation Infrastructure Delivery, Roads, Rail & Public Transportation

Utilities Interface Manager - Infrastructure

Facilities Manager

Interface Manager

Change Lead (PMO) - Infrastructure

Senior Project Manager

Senior Project Manager - Civils- Rail Infrastructure

Specialist Plant Manager

Infrastructure Strategy Project Manager

Commercial Manager – Major Infrastructure Programme

Manager - Airport Advisory

Technical Infrastructure Program Manager, EMEA Data Center Delivery

Facilities Manager

Design Manager - Infrastructure

Moves & Small Works Manager

ICT Package Manager

Project Manager - Infrastructure

Program Manager Direct Current for Data Center (DC for DC) EMEA

Consents Manager

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Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Candidate Profile

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