Find Hotel receptionist Jobs in Castledermot, Ke

Receptionist
Kilkea Castle Estate & Golf Club —Castledermot, County Kildare
- Full-time
- Management
- Culinary experience
- Customer service
- Employee assistance program
11d
Hotel Receptionist
Kilkea castle —Kilkea, County Kildare
- Full-time
- Management
- Culinary experience
- Customer service
- Employee assistance program
Quick apply
11d
Receptionists
Talbot Hotel Carlow —Carlow, County Carlow
- Part-time
- English
- Hotel
- Organisational skills
- Free parking
- Employee assistance program
Quick apply
13d

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Receptionist
Kilkea Castle Estate & Golf Club —Castledermot, County Kildare
To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
11d
Hotel Receptionist
Kilkea castle —Kilkea, County Kildare
To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
Quick apply
11d

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Receptionist

Kilkea Castle Estate & Golf Club -
Castledermot, County Kildare

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Job details

Full-time
11 days ago

Benefits

Bike to work scheme
Employee assistance program

Qualifications

Management
Culinary experience
Customer service
Organisational skills
IT
Multi-line phone systems
Cash handling
Communication skills

Full job description

We are currently recruiting for a Full Time experienced Hotel Receptionist to join our growing team here at Kilkea Castle

Kilkea Castle Hotel is a 140-bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, a challenging 18-hole championship golf course and a world-class culinary experience. We are proud to be Great Place to Work Certified 2026, recognised among the Best Workplaces in Hospitality 2026, and awarded Best in Class through the IHF Quality Employer Programme

Our team members are the heart of our hotel and the core of our success, and we believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests.

Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home.

Job Title:

Hotel Receptionist

Reporting to:

Reception Manager

Job Description:

The successful candidate will assume responsibility for the day to day operations of the Reception Area, greeting and assisting guests, managing reservations, checking in and out and addressing inquiries. Working closely with colleagues to ensure the highest standards of customer service, quality and service is achieved and provided to our guests

Key Responsibilities

To undertake front of house duties, including meeting, greeting, and attending to the needs of guests, to ensure a superb customer service experience.
To carry out cash handling procedures in accordance with Company Policy.
Receive guests to the hotel by greeting them warmly and attending to their inquiries and answer inquirers over the phone.
Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and make sure that all reservations cancelled are affected immediately to avoid confusion.
Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
Maintain orderliness at the front desk by arranging documents accordingly and always keeping the front desk area clean.
Report issues of maintenance and malfunctioning appliances to the relevant department manager for quick repair to ensure guests comfort and satisfaction.
To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
To keep up to date with room prices and special offers to provide accurate information to guests.

Skills/Requirements

Minimum 1 years’ experience in a similar 3- or 4-star hotel is preferred.
Working knowledge of GuestLine or similar hotel software an advantage.
Good interpersonal and organizational skills.
A passion for customer service.
Ability to multitask and good crisis management skills.
Maintain a professional appearance at all times.
Excellent communication and customer service skills.
Good IT and telephone skills.

Benefits

Discounts across entire resort
Competitive hourly rate
Meals while on duty
Employee recognition
Bike to Work scheme
Employee Assistance Programme and PRSA scheme.
Continuous training and development

Kilkea Castle is an equal opportunities employer

Apply Now

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