Find Escalation manager Jobs in Cabinteely, D

Senior People Operations Manager – EMEA
Compass Group UK —Dublin, County Dublin
- €77,000 a year
- Overtime
- Hospitality
- Bachelor's degree
- Human resources
- Employee assistance program
Escalation Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- DevOps
- AWS
5d
Moves & Small Works Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- AutoCAD
- Microsoft Excel
- Customer service
Quick apply
Workplace Experience Program Manager
Clio —Dublin, County Dublin
- €65,100–€88,100 a year
- Full-time
- Bar
- Project management
- No degree
Service Delivery Manager - Dublin
Version 1 —Dublin, County Dublin
- €60,000–€74,000 a year
- Full-time
- Hybrid work
- Oracle
- Management
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Manager, Centralized Operations
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Finance
- Annual leave
Manager, Compliance - ACE Guidelines (Dublin)
PIMCO —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Senior Compliance Executive / Compliance Manager
Invesco —Dublin, County Dublin
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Bachelor's degree
- Annual leave
- Life insurance
7d
Protective Services Senior Manager SOC Lead
Accenture —Dublin, County Dublin
- Overtime
- Customer service
- Analysis skills
- Bachelor's degree
5d
Revenue Operations Manager, EMEA
Okta —Dublin, County Dublin
- €68,000–€93,500 a year
- Sales
- Continuous improvement
- Communication skills
- Annual leave
Specialist I, Investor Services AML FTC
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
Talent Attraction Operations Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Project management
- Recruiting
- IT
Senior Manager - Commercial Operations
Keurig Dr Pepper —Dublin, County Dublin
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Free parking
Senior Project Manager
EMR Integrated Solutions —Dunboyne, County Meath
- €65,487–€68,761 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
Quick apply
Compliance Manager
Apex Group —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Services Financial Crimes Risk - High Risk Client Activity (Senior Vice President)
Citi —Dublin, County Dublin
- €119,760–€179,640 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
Manager, Support and Retention Experience
Mastercard —Dublin, County Dublin
- Full-time
Workplace Experience Ambassador Team Lead
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- English
Workplace Experience Ambassador Team Lead
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Service Delivery Manager (gn)
Hansen Technologies —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
- Negotiation

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Senior People Operations Manager – EMEA

Compass Group UK -
Dublin, County Dublin

Apply Now

Job details

Full-time
€77,000 a year

Benefits

Additional leave
Employee assistance program

Qualifications

Hospitality
Business Management
Bachelor's degree
Human resources
Human Resources
Business

Full job description

As Senior People Operations Manager – EMEA, you will act as a strategic and operational People & Culture leader, partnering with Directors of Operations and the Regional People Operations Director (APAC, India & EMEA) to deliver high‑quality, compliant and commercially focused people solutions across multiple sites.

You will lead a team of People Operations professionals and work closely with senior stakeholders across operations, finance, risk, and country People teams. The role balances strategic business partnering, matrix leadership, and operational HR excellence in a fast‑paced, client‑facing hospitality environment.

Key Responsibilities:

Strategic Business Partnering

Partner with Directors of Operations to align people strategy with business growth, revenue and margin objectives.
Translate business plans into effective workforce, structural and capability strategies.
Provide commercially focused, risk‑aware People advice and contribute to regional and global People initiatives.

Matrix Stakeholder Leadership

Work closely with Country People Teams across EMEA to ensure compliance with local legislation and Compass frameworks.
Balance client‑specific requirements with standardised country governance.
Act as an escalation point where client and country People frameworks intersect.

Leadership & Team Management

Lead, coach and develop a high‑performing People Operations team across EMEA.
Set clear expectations, build capability and drive consistent, high‑quality People service delivery.

Workforce Planning & Organisational Design

Lead workforce planning across existing and new business sites.
Support mobilisations, restructures and organisational design activity.
Partner with Finance and Operations on labour modelling, headcount management and succession planning.

Employee Relations & Risk Management

Provide senior‑level guidance on complex employee relations matters across multiple jurisdictions.
Ensure compliance with employment legislation and collective frameworks.
Manage high‑risk cases while balancing risk mitigation and positive employee relations.

Talent, Engagement & Culture

Drive initiatives to strengthen engagement, retention, leadership capability and performance.
Lead DE&I initiatives aligned to regional and client strategies.
Support talent development, performance reviews, internal mobility and reward decisions.

Operational HR Excellence

Ensure accurate, compliant People operations, systems and data integrity.
Oversee employee lifecycle processes and deliver meaningful workforce insights.
Lead People projects at regional and corporate level.

About You:

Bachelor’s degree in HR, Business Management or related field
3–7 years’ HR experience in a multi‑site environment across UK&I and Europe
Strong knowledge of employment and labour law
Proven experience leading and developing teams
Excellent stakeholder management and influencing skills
Strong business acumen with financial understanding
Confident decision‑maker with a calm, measured approach
High standard of confidentiality and professionalism

Desirable

CIPD qualification
Experience working within a matrix or client‑embedded model
Hospitality, services or operational environment experience

Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting.

Some of the benefits we offer:

As well as a competitive salary, we also have a large range of other benefits, such as

Free meals while at work
Discounts across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, gyms, golf courses and many more
Flexible working to support work life balance
Additional Leave Purchase scheme to balance home and work life
Life assurance cover
Additional, seasonal and overtime hours available
Career Pathways to support career progression and/or skills development
Learning & development programs available for personal and professional development & growth
Access to wellness programs to promote mental health and wellbeing of our colleagues
Employee Assistance Program to guide and support our employees
Exciting internal reward and recognition schemes

And many more..

About Us:

At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Please review our Privacy Notice for details on how we maintain protect and why your personal data collected when you apply for a job with Compass Group. We will not retain any CV’s or job applications for longer than necessary.

Apply Now

Refine Your Search

escalation manager jobs in cabinteely, d

Senior People Operations Manager – EMEA

Escalation Manager

Moves & Small Works Manager

Workplace Experience Program Manager

Service Delivery Manager - Dublin

Manager, Centralized Operations

Manager, Compliance - ACE Guidelines (Dublin)

Senior Compliance Executive / Compliance Manager

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Senior Manager - Commercial Operations

Senior Project Manager

Compliance Manager

Services Financial Crimes Risk - High Risk Client Activity (Senior Vice President)

Manager, Support and Retention Experience

Workplace Experience Ambassador Team Lead

Workplace Experience Ambassador Team Lead

Service Delivery Manager (gn)

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