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Service Delivery Administrator

South Munster MABS
Cork, County Cork

Quick apply

Job details

Permanent | Full-time
€32,374–€47,778 a year
1 hour ago

Benefits

Bike to work scheme
Annual leave
Company pension
Employee assistance program
Sick pay

Full job description

The Money Advice and Budgeting Service (MABS) is a national, free, confidential and independent service, providing advice and support to people in debt or in danger of getting into debt. Each MABS company is rooted within the communities they serve, and staff work with clients to enable them to cope with immediate debt problems and assist clients with identifying appropriate solutions and advocate with creditors on their behalf. South Munster MABS is seeking a:

Service Delivery Administrator

Permanent, Full Time, 35 hours per week, for its Cork City Office

South Munster MABS has a vacancy for a permanent, full-time Service Delivery Administrator. The Service Delivery Administrator will support the Money Advice Coordinator/Service Delivery Manager in the delivery of a timely, efficient and effective high quality Money Advice and Budgeting Service to clients in their designated area. For a full list of responsibilities please see the candidate pack.

Permanent Post: This is a permanent position subject to completion of a six month probationary period.
Full Time Salary Scale: €32,374 to €47,778 (including 2 long service increments), pro-rata for part time staff.
Incremental Credit: It is expected that all new entrants to South Munster MABS will be appointed at point one of the salary scale. However, South Munster MABS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into South Munster MABS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether to award an incremental credit or not is a decision made by the Board and is subject to the availability of funding.

· Annual Leave: 23 – 26 days (following 5 years’ continuous service).

· Pension: There is a pension scheme is in place where 5% is contributed by the employee and 7% by the employer. Membership of the pension scheme is mandatory.

A panel may be formed of qualified candidates from which permanent, full-time Service Delivery Administrator posts which arise within the next six months will be filled should vacancies arise in this period. Posts will be located in Cork City Office.
Application Process: These details and the application process are outlined in the candidate pack which is available on www.mabs.ie
Closing date: 5 pm on 14 August 2026. Please note that CVs and late and/or incomplete applications will not be accepted.

Please note that MABS has established a normal retirement age in line with the State Pension (currently 66).

A detailed candidate pack (including job description/person specification) and application form together with further information on MABS can be accessed at: www.mabs.ie

For details on how your personal data will be used as part of this process our Data Protection Notice for Job Applicants is available here:

http://www.citizensinformationboard.ie/en/data_protection/mabs.html

South Munster MABS is an equal opportunities employer.

South Munster MABS is funded and supported by the Citizens Information Board.

Pay: €32,374.00-€47,778.00 per year

Benefits:

Bike to work scheme
Company pension
Employee assistance program
Sick pay

Work Location: In person

Quick apply

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