Find Engineer incident response Jobs in Dublin, D

Deskside Engineer
Auxilion Ireland —Dublin, County Dublin
- Customer service
- No degree
- IT
7h
Senior Splunk Developer
NTT Ltd —Dublin, County Dublin
- Hybrid work
Senior Software Engineer
Vectra —Dublin, County Dublin
- Azure
- Engineering
- AWS
- Life insurance
Quick apply
Engineering Manager
Cylynt —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Agile
- Python
Quick apply
Senior Site Reliability Engineer
Fivetran —Dublin, County Dublin
- Full-time
- Azure
- Java
- AWS
- Annual leave
- Sick pay
Quick apply
9h
Software Engineering Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Dublin, County Dublin
- Remote
- Azure
- AWS
- SDLC
Director, SAP Commerce Cloud Operations
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Management
- Computer Science
- DevOps
Engineering Manager
Ethyca —Dublin, County Dublin
- Full-time
- AWS
- AI
- Leadership
Quick apply
Senior SRE, Ads
Reddit —Dublin, County Dublin
- On call
- Remote
- Linux
- Python
- Annual leave
Quick apply
Lead Software Engineer - Financial Wellness
Gen Digital Inc. —Dublin, County Dublin
- Full-time
- Hybrid work
- System design
- Java
- AWS
Quick apply
DLP Policy Lead
Primark —Dublin, County Dublin
- Analysis skills
- Communication skills
Data Center Manager - Facilities
Elwood Roberts —Dublin, County Dublin
- €100,000–€120,000 a month
- Full-time
- Leadership
Quick apply
Senior Software Developer - Authentication Team
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- Java
- Bachelor's degree
- Software development
Software Engineering Lead - Infrastructure Platforms
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Engineering
- Java
- C++
5d
Software Development Technical Lead
DOCOsoft —Clonskeagh, County Dublin
- Full-time
- Hybrid work
- Azure
- System design
- Mentoring
- Annual leave
Quick apply
Senior Software Engineer, Cash Forecasting
Ripple —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- AWS
Quick apply
8d
Manager, Architecture & Components
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Azure
- Computer Science
1d
Senior Site Reliability Engineer
Grouper —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Windows
- SQL
Quick apply
Senior Product Security Engineer, Cloud
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Java
- AWS

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Deskside Engineer

Auxilion Ireland -
Dublin, County Dublin

Apply Now

Job details

7 hours ago

Qualifications

Customer service
Technical support
ServiceNow
IT
Computer skills
Communication skills
Active Directory

Full job description

Dublin - multiple sites (on site)Deskside Engineer

You will have minimum of 1 year in a Deskside role. Minimum 1-year previous experience in a Technical Support role. Excellent problem solving and troubleshooting skills. Excellent Customer Service skills. **Driving license and own mode of transport essential.**

Within this Deskside Engineer role, you will be work across multiple client sites in Ireland providing cover for team members while on leave as well as acting as an additional resource when projects dictate. You will gain great exposure to client sites and multiple technologies and environments. The role is heavily customer focused and main responsibilities would involve on the spot troubleshooting.

What will you be doing:

Incident Resolution – managing incidents following the clients process & SLA’s.
Service Now or other ITSM systems– Manage and update ticket queues.
Asset Tracking - responsibility for asset tracking and reporting of all existing and new ICT equipment.
Ensuring handover and updates of tasks to relevant persons and Team members
Reproducing, diagnosing, and analysing problems reported by end-users, in turn formulating solutions to resolve the issue at hand.
Providing training and advice to users, both in response to identified difficulties and to share tips for optimal computer operation.

What skills will you have:

Excellent problem solving and troubleshooting skills.
Excellent Customer Service skills
MS Active Directory
Experience in IT related services with understanding of networks and servers.
Strong written and verbal communication skills
Familiarity with ITSM ticketing tools, ITIL process, Asset Management and Escalation Management.

Apply Now

Refine Your Search

engineer incident response jobs in dublin, d

Deskside Engineer

Senior Splunk Developer

Senior Software Engineer

Engineering Manager

Senior Site Reliability Engineer

Software Engineering Manager

Staff Technical Program Manager, Site Reliability Engineering

Director, SAP Commerce Cloud Operations

Engineering Manager

Senior SRE, Ads

Lead Software Engineer - Financial Wellness

DLP Policy Lead

Data Center Manager - Facilities

Senior Software Developer - Authentication Team

Software Engineering Lead - Infrastructure Platforms

Software Development Technical Lead

Senior Software Engineer, Cash Forecasting

Manager, Architecture & Components

Senior Site Reliability Engineer

Senior Product Security Engineer, Cloud

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