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Senior Experience Strategist

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Gym membership

Qualifications

Analysis skills
Communication skills

Full job description

We are looking for a Senior Experience Strategist with 6–8+ years’ experience in the Life Sciences industry to join our Accenture Song team in Dublin.

This is for a strategic leader with deep industry knowledge and a strong point of view on experience, engagement, and digital transformation in Life Sciences. You bring creative curiosity, rigorous strategic thinking, and the ability to translate complex data, insights, and constraints into clear, compelling experience strategies that drive measurable business and patient outcomes.

You are a trusted partner to senior clients and internal leaders, equally comfortable shaping vision at a macro level and guiding teams through detailed execution. You thrive at the intersection of data, technology, creativity, and human insight, and you play a critical in defining how experience strategy shows up across large, complex engagements.

You are fluent in the omnichannel ecosystem within Life Sciences and understand its regulatory, organisational, and commercial challenges. You lead with clarity and confidence, mentor others, and help grow both client relationships and strategic capability within the agency.

Key Responsibilities

Lead the translation of business objectives, data, and insights into clear experience strategies, platforms, and narratives that drive impact
Own experience strategy across complex engagements, ensuring alignment from early vision through execution and optimisation
Act as a senior strategic partner to clients, confidently leading conversations with senior stakeholders and influencing decision‑making
Guide and collaborate with creative, CX, technology, and delivery teams to ensure strategic intent is realised throughout development and handoff
Define and oversee cross‑channel measurement frameworks, KPIs, and success metrics, using performance analytics to inform optimisation and future strategy
Shape experience and engagement thinking across digital, social, and innovation initiatives within Life Sciences
in pitches, proposals, POVs, and growth initiatives, helping to define the strategic ambition and experience vision
Mentor and support junior strategists, contributing to capability building, ways of working, and strategic excellence across the team
Act as a thought leader within the agency, continually elevating conversations around insight‑led experience, innovation, and measurable value

Stay ahead of market trends, regulatory shifts, and emerging opportunities in health, wellness, and adjacent industries, advocating for new and alternative approaches

6–8+ years of experience in Experience, Engagement, CX, or Digital Strategy, ideally within a creative or consulting‑led agency
Deep experience in Life Sciences, pharma, or healthcare marketing and engagement models
Proven ability to lead strategy on complex, multi‑channel engagements
Strong analytical and insight‑driven thinking, with the ability to turn data into clear strategic direction
Expertise in engagement channels, platforms, and technologies commonly used in Life Sciences
Extensive experience working in client‑facing roles, including influencing and managing senior stakeholders
Demonstrated ability to scope and shape work, manage ambiguity, and balance multiple priorities
Excellent written and verbal communication skills, with the ability to tell clear, compelling strategic stories

Personal Attributes

Strategic, authoritative, and hands‑on when needed
Confident leading clients, teams, and complex conversations
Collaborative mentor who elevates those around them
Comfortable with ambiguity and complexity
Curious, proactive, and future‑focused
Passionate about quality, innovation, and measurable impact

Summary

The ideal candidate is a senior strategic practitioner who can define and lead experience strategy with confidence, clarity, and conviction. You bring a strong strategic point of view, the ability to tell a compelling story visually and verbally, and the drive to elevate both the work and the people around you—while delivering meaningful outcomes for clients and patients alike.

What’s in it for you:

At Accenture Ireland, in addition to a competitive base salary, you will also have an extensive benefits package which includes pension, private health insurance, discounted gym membership, emergency caring facilities, and 2 days’ leave per year for charitable work of your choice! Flexible working arrangements can be discussed depending on the position.

Does this appeal to you? If so, we wish to hear from you:

Please advise if you have any requirements, so we can investigate into arranging reasonable adjustments to the recruitment process. You can contact us at [email protected]

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Apply Now

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