Find Module process Jobs in Dublin, D

Billing and Collections Training Manager
Yuno Energy —Sandyford, County Dublin
- €60,000–€65,000 a year
- Full-time
- SharePoint
- Annual leave
- Employee assistance program
Quick apply
6d
Psychoanalysis Lecturer - Part Time (day and evening delivery)
Dublin Business School —Dublin, County Dublin
- €74.07 an hour
- Part-time
- Master's degree
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance program
1d
SAP S/4HANA Finance Consultant - Manager - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Analysis skills
- AI
- Leadership
SAP Solution Architect - Senior Manager/Director - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
Senior Software Engineer (Front end)
Viasat —Dublin, County Dublin
- On call
- Computer Science
- JavaScript
- Software development
Oracle Retail Cloud (Functional / Techno Functional)
TechBiz Global GmbH —Dublin, County Dublin
- Full-time
- Oracle
- SQL
- Bachelor's degree
Quick apply
Senior Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Java
Fullstack Developer - Python
Citco —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- AWS
Data Scientist (Search & Recommendation)
Binance —Dublin, County Dublin
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- No degree
Quick apply
Platform Engineer
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- AWS
- Analysis skills
- Scripting
Quick apply
Design & Preconstruction Manager – Solar PV
AEI —DUBLIN 12, County Dublin
- Full-time
- Engineering
- System design
- No degree
- Annual leave
- Employee assistance program
Quick apply
HRIS Manager - Oracle HCM
Grant Thornton —Dublin, County Dublin
- Full-time
- Oracle
- Analysis skills
- Bachelor's degree
1d
Staff Engineer
MongoDB —Dublin, County Dublin
- On call
- Azure
- Java
- AWS
Security Control Room Operator
BidvestNoonan —Swords, County Dublin
- €17.50 an hour
- Weekend availability
- Analysis skills
- No degree
- IT
Quick apply
9d
Microsoft D365 Developer
ATC Computer Transport & Logistics —Dublin, County Dublin
- €57,000–€75,000 a year
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- English
- Annual leave
- Employee assistance program
Quick apply
Manager, Architecture & Components
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Azure
- Computer Science
2d
Home Care Support Worker, Evenings & Weekends, Dublin 15
Blanchardstown and Inner City Home Care Association —DUBLIN 15, County Dublin
- €14.14–€25.40 an hour
- Part-time
- Microsoft Excel
- English
- No degree
- Employee assistance program
BIM Lead
Mercury Engineering —Leixlip, County Kildare
- AutoCAD
- Engineering
- English
People Technology Platform Engineer (Workday)
PlayStation Global —Dublin, County Dublin
- €50,000–€83,000 a year
- System design
- Agile
Quick apply
1d
Clinical Skills Tutor in Midwifery
Trinity College Dublin —Dublin, County Dublin
- €73,793–€82,809 a year
- Full-time
- Bachelor's degree
- Teaching
7d

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Billing and Collections Training Manager

Yuno Energy
Sandyford, County Dublin

Quick apply

Job details

Full-time
€60,000–€65,000 a year
6 days ago

Benefits

Annual leave
Employee assistance program
Referral programme

Qualifications

Quality assurance
SharePoint

Full job description

Department: Billing

Employment Type: Full Time

Location: Hybrid & Sandyford, Dublin 18

Salary: €60-65k OTE

As Yuno Energy grows its Domestic Billing & Collections operation, we need a dedicated departmental Training Manger to raise the standard and consistency of agent training and to own process documentation end to end, reviewing and updating existing documents and establishing a single centralised repository, with annualised version control so the current approved version is always clear.

Key Responsibilities

Process Documentation & Repository

Review and keep current all Billing & Collections process documentation in a single centralised, accessible repository.
Operate annualised version control and an ongoing review cycle so the current approved version is always clear, and the library stays audit-ready.

Onboarding & Continuous Training

Design and deliver a structured Day 1–Month 5 onboarding roadmap across Billing & Collections, with integrated assessments to confirm competency and identify gaps early.
Develop refresher training informed by QA metrics and skills-gap analysis, targeting full process coverage across all teams and eliminating single points of failure.

Business Readiness & Change Training

Act as a key stakeholder in IT delivery and business readiness, updating or creating process documents and training out changes ahead of go-live.
Coordinate training rollout, manage attendance records and provide post-implementation support.

Training Materials & Records

Create and maintain branded, version-controlled training materials, packs, process guides, video and e-learning modules that are accessible to all agents.
Maintain an auditable training log and accurate onboarding, assessment, refresher and change-training records.

People Management

Line management of the Quality Assurance Specialist, set objectives, hold regular one-to-ones and support their development and performance.
Ensure QA outputs and performance insights feed directly into training priorities.

Skills, Knowledge and Expertise

Essential

Proven experience in a training, learning & development or capability role, ideally in a high-volume operational or contact-centre environment.
Track record of designing and delivering structured onboarding programmes with milestone-based competency assessment.
Strong process documentation skills, including maintaining a controlled document library with version control.
Ability to build refresher and continuous training informed by performance data and skills-gap analysis, and to support business readiness for operational or system change.
Confident facilitator, well organised with records, able to maintain accurate, auditable training logs and work effectively with operational managers and change teams.

Desirable

Working knowledge of the Irish energy market and Billing & Collections processes, including relevant regulatory obligations (CRU).
Familiarity with Microsoft 365 (Teams, SharePoint) and e-learning / content authoring tools, including producing video and e-learning content.
Understanding of quality assurance frameworks and how QA outputs feed training need.

Benefits

Competitive salary and bonus structure
Private Pension Contribution Scheme with Zurich Life
Discounted Health Insurance - Group Scheme with Laya Healthcare
Employee Assistance Program provided by TELUS Health
Free Online GP Services via Webdoctor.ie
Excellent career progression opportunities in a growing company with strong market presence
Fast-paced, friendly team environment
Continuous training and development
Annual leave that increases with service
Exclusive PrepayPower Staff Tariff
Modern offices with excellent facilities in Sandyford
Active CSR, Wellness, and Social initiatives plus great social events
Refer-a-Friend Scheme
TaxSaver Travel Tickets & Bike-to-Work Scheme

About Yuno Energy

Since entering the Irish market in late 2023, we've been transforming the residential energy sector with a bold mission: to help consumers save energy and money through a data-driven, app-first experience. We are redefining how people understand and engage with their energy.

Our innovative approach delivers radical transparency and rewards energy efficiency. With just a few taps, customers can gain a clear view of their energy habits—tracking every hour, unit, and cent of their usage. In 2025, together with PrepayPower, we proudly reached over 350,000 customer connections.

Why Work at Yuno Energy

At Yuno Energy, we believe work should be both challenging and rewarding. Ranked among Ireland's Great Places to Work, we offer ambitious individuals a dynamic, fast-paced environment with exciting opportunities for growth.

We are proud to be an Equal Opportunity Employer, committed to treating all employees, customers, and stakeholders with dignity and respect. We value diverse talent and are dedicated to building an inclusive workplace that drives innovation and delivers exceptional services. We encourage applications from people of all backgrounds and experiences.

Yuno Energy is part of the Yuno Group, alongside PrepayPower and firmus Energy. With almost 600 employees and growing, we are shaping the future of electricity, gas, and broadband in Ireland.

Join us and become part of a dynamic, ambitious team that's shaping the future of energy.

Privacy

By applying for this role, you agree to Yuno Energy processing your personal data for recruitment purposes. We handle all applications in line with our Privacy Notice

You can view our Careers Privacy Policy | Ireland's Newest Electricity Provider - Yuno Energy for more information.

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Refine Your Search

module process jobs in dublin, d

Billing and Collections Training Manager

Psychoanalysis Lecturer - Part Time (day and evening delivery)

SAP S/4HANA Finance Consultant - Manager - Technology Consulting - Advisory

SAP Solution Architect - Senior Manager/Director - Technology Consulting - Advisory

Senior Software Engineer (Front end)

Oracle Retail Cloud (Functional / Techno Functional)

Senior Software Engineer

Fullstack Developer - Python

Data Scientist (Search & Recommendation)

Platform Engineer

Design & Preconstruction Manager – Solar PV

HRIS Manager - Oracle HCM

Staff Engineer

Security Control Room Operator

Microsoft D365 Developer

Manager, Architecture & Components

Home Care Support Worker, Evenings & Weekends, Dublin 15

BIM Lead

People Technology Platform Engineer (Workday)

Clinical Skills Tutor in Midwifery

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