AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a Global Product Lifecycle Engineer, you will provide electrical infrastructure support to AWS data centers. You will collaborate with the product development team to gain a deep understanding of all facets of each product as they are being developed and tested, then take engineering ownership of the product through its operational life. You will be a global subject matter expert for electrical products deployed in data centers.
We are looking for engineers with hands-on design, manufacturing, and installation experience. The right candidate will have led product design efforts, have an understanding of electronics, and know how products should be manufactured to ensure quality. They should be capable of understanding detailed equipment specifications and evaluating the merit and risks of design changes.
Amazon has a global presence. Travel will be necessary but is not expected to exceed 30%. International support will be part of the job, and some international travel may be required. Contributions could include leading international projects and developing engineering information packages. An understanding of international electrical product design requirements is helpful but not necessary.
Key job responsibilities
- Review, update, and approve equipment submittals
- Work with global electrical equipment suppliers and manufacturers
- Build trust and relationships with different stakeholders (e.g. reliability, operations, design, compliance)
- Work on concurrent projects, in multiple geographic zones
- Understand and explain complex systems in clear and concise language
- Provide support to Field Engineering for root cause analysis, with collaboration with quality team for component-level investigations, maintenance and troubleshooting support, and operating procedure review for both mechanical and electrical issues.
- Listen to the voice of the customer to understand if there are improvements that can be made to increase product reliability or availability.
- Work with global supplier and manufacturers to design product improvements, and to oversee root cause analysis.
- Contribute to our global body of knowledge and drive a cycle of continuous improvement at a global scale
A day in the life
In this role, you'll focus on the electrical products that form the backbone of AWS data centers worldwide. You might start your day reviewing equipment submittals and specifications, then transition into a collaborative session with our product development team to understand how new electrical systems are being designed and tested. You'll work across multiple geographic zones simultaneously, sometimes supporting field engineering teams through root cause analysis investigations, other times partnering with global suppliers to explore design improvements. Your work includes translating complex electrical systems into clear documentation and guidance for operations teams, while staying connected to how your decisions impact customer reliability and availability. You'll also contribute to our collective knowledge base, sharing insights that help drive continuous improvement across our global infrastructure.
About the team
The Electrical Products and Services team works to design and develop resilient, cost-effective electrical distribution products and systems. As an engineer at Amazon, we are responsible for achieving world class uptime for our customers. We drive continuous advancements and improvements with our designs and communicate technical direction to Senior Leadership. We seek new ways to enhance the reliability, scalability, and cost effectiveness of our engineering designs. As an engineer at Amazon, you can design, innovate, and improve the products our customers rely on.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
