Service Offering Project Manager
Location: Burnfoot, Co. Donegal Schedule: Full-time | Office-based with some flexibility
Who are we?
At Vertiv, we're on a mission to power the people and technologies that keep the world connected. From data centres and telecom networks to industrial facilities, our solutions ensure critical infrastructure stays online always.
With operations in nearly 70 countries and over $6.9 billion in revenue, Vertiv combines the strength of a global organisation with the pace and innovation of a fast-growing technology leader.
About the Role
Vertiv is hiring a Service Offerings Project Manager to join our expanding Services organisation in Burnfoot.
This is a unique hybrid role combining technical solution development, project coordination, customer engagement, and team leadership. You will lead a small team responsible for the end-to-end management of all non-contract service enquiries, supporting customers with customised technical solutions and quotations tailored to their operational needs.
Working closely with Sales, Engineering, Production, CAD, and Project Delivery teams, you will play a key role in ensuring projects are technically aligned, commercially accurate, and delivered successfully.
This role offers excellent exposure across EMEA along with strong opportunities for career progression and professional development within a rapidly growing service business.
Key Responsibilities
- Provide technical support for service sales enquiries, including customer requirements definition, scoping, and solution development
- Attend pre-sales meetings and site visits as required
- Develop bills of materials, labour estimations, and quotation documentation; review for technical accuracy before issue
- Collaborate cross-functionally with CAD, Production, and Project Delivery to ensure technical alignment
- Support delivery of non-contract projects, monitoring timelines and margins and escalating issues as needed
- Maintain quotation templates, pricing tools, and project tracking systems
- Lead and develop a small team within the Service Offerings function
- Build strong working relationships across departments and stakeholders
What You'll Bring
Essential:
- Strong technical knowledge of LV Switchgear
- Ability to read and interpret engineering technical drawings
- Excellent communication and interpersonal skills
- Strong organisational and prioritisation abilities
- Ability to manage multiple projects and deadlines simultaneously
- Self-motivated and proactive approach to problem solving
- Collaborative mindset with strong leadership capability
- Willingness to travel as required
Desirable:
- Experience working within a service environment
- Previous team leadership or management experience
- Knowledge of MV Switchgear
Work Environment
This is primarily an office-based role located in Burnfoot, with occasional travel to customer sites and other Vertiv locations as required. You will work closely with cross-functional teams across Sales, Engineering, Manufacturing, and Services throughout EMEA.
Benefits
- Competitive base salary
- Health insurance and life assurance
- Pension
- 25 days annual leave plus 10 bank holidays
- Sick pay
- Opportunities for career progression and professional development
- Travel opportunities across EMEA
The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety • Integrity • Respect • Teamwork • Diversity & Inclusion
OUR STRATEGIC PRIORITIES: Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength
Vertiv is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.
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