Find Customer solutions advisor dublin Jobs

Asset & Wealth Management, Operations Oversight, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- In-person
- Employee assistance program
13h
Supervisor, Investor Services
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Finance
- Annual leave
Senior Automation / OT Consultant
NNIT A/S —Dublin, County Dublin
- Azure
- English
- Java
Senior Consultant
NNIT A/S —Dublin, County Dublin
- Spanish
- English
- Master's degree
Trade Sales Advisor
Chadwicks Group —Dublin, County Dublin
- Full-time
- Sales
- No degree
- Kitchen experience
- Sick pay
Sales Manager – Cloud & AI
aspire technology —Dublin, County Dublin
- Remote
- Spanish
- Sales
- Salesforce
Quick apply
Corporate Legal Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Contracts
- AI
- Negotiation
- Annual leave
Sales Advisor - Dublin, Swords
Tesla —Swords, County Dublin
- Full-time
- English
- Organisational skills
- Communication skills
Healthcare Advisor
Boots —Dublin, County Dublin
- Part-time
- Employee discount
Implementation Manager (French Speaking)
Rippling —Dublin, County Dublin
- Google Suite
- Sales
- Project management
Trade Counter Sales Advisor
Kellys Homevalue Builders Providers and DIY —Dublin, County Dublin
- €36,000–€42,000 a year
- Full-time
- Sales
- English
- Leaving certificate
- Store discount
- Employee discount
Quick apply
Senior Account Manager, Microsoft Advertising (German Market) Dublin based
Microsoft —Dublin, County Dublin
- €60,300–€102,600 a year
- Full-time
- Sales
- Marketing
- English
Senior Principal Data Analyst
Optum —Dublin, County Dublin
- Full-time
- Continuous improvement
- AI
- Business
4d
Human Resources Manager
Ballymascanlon Hotel and Golf Resort —Dundalk, County Louth
- €50,000–€60,000 a year
- Full-time
- Microsoft Excel
- Hotel
- No degree
- Referral programme
Quick apply
6d
Advertising Sales Rep
Accenture —Dublin, County Dublin
- Full-time
- Sales
- English
- Leaving certificate
Senior Manager, Finance - 12 Month Contract
ICON Plc —Dublin, County Dublin
- Full-time
- Finance
- Bachelor's degree
- No degree
12d
Sales and Service Representative
Solenis —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
5d
Broker Consultant
Allianz —Blackrock, County Dublin
- Full-time
- Sales
- Master's degree
- Presentation skills
Business Development Manager
Snap Ireland —Athlone, County Westmeath
- €40,000–€50,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
17h
Senior Manager, EMEA Payroll
MongoDB —Dublin, County Dublin
- Azure
- AWS
- Accounting

I want to receive the latest job alerts for customer solutions advisor dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer solutions advisor dublin jobs near

Sales Manager jobs in Dublin, County Dublin

Senior Data Analyst jobs in Dublin, County Dublin

Sales Representative jobs in Dublin, County Dublin

Sales Advisor jobs in Dublin, County Dublin

Senior Contract Specialist jobs in Dublin, County Dublin

Sales Advisor jobs in Swords, County Dublin

Sales Account Manager jobs in Dublin, County Dublin

Vice President jobs in Dublin, County Dublin

Senior Account Manager jobs in Dublin, County Dublin

Service Manager jobs in Dublin, County Dublin

Sales Manager jobs in Castlebar, County Mayo

Sales Manager jobs in County Laois

Treasury Manager jobs in Dublin, County Dublin

Part Time Sales Assistant jobs in Dublin, County Dublin

Office Manager jobs in Cork, County Cork

Sales Manager jobs in Celbridge, County Kildare

Sales Manager jobs in Clonmel, County Tipperary

Senior Data Analyst jobs in Cork, County Cork

Senior Data Analyst jobs in Remote

Strategy Analyst jobs in Dublin, County Dublin

Asset & Wealth Management, Operations Oversight, Associate, Dublin

Goldman Sachs -
Dublin, County Dublin

Apply Now

Job details

Full-time
13 hours ago

Benefits

Employee assistance program
Childcare

Qualifications

Bachelor's degree
Communication skills
Banking
Time management

Full job description

OUR IMPACT

Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.

YOUR IMPACT

We’re seeking an Operations Oversight Associate to support the governance, oversight, and performance monitoring of our centralised call centre and support teams. This role is responsible for monitoring operational performance, identifying risks and improvement opportunities, and providing management information, challenge, and governance support to ensure the delivery of positive customer outcomes.

WHAT YOU’LL DO:

Reporting to the Head of Delivery, act as a key support to ensure the Delivery centre is operating effectively and in line with its objectives
Responsible for providing oversight and governance of the contact centre experience and ensuring appropriate frameworks are in place to support delivery of customer outcomes
Monitor and report on operational performance against agreed service level targets, escalating risks and issues where necessary

Identify opportunities for strategic enhancement of existing processes to improve customer journeys and ensure organisational effectiveness
Provide governance support and senior review for complex customer escalations, offering guidance and support to the call centre manager to help resolve inbound escalations promptly and effectively, in line with procedures.
Review and sign off on processes, policies, and talking points for the centralised call centre.
Act as a senior point of escalation, reviewing and providing sign off on complaints.
Participate as key contributor or lead in projects as directed by the management team.

REQUIREMENTS

3+ years of relevant industry experience across retail banking
Excellent interpersonal, organizational, verbal and written communication skills
Demonstrated experience in customer journeys and operational procedures
Ability to develop strong relationships with key stakeholders and delegates across the organisation
Strong time management skills, ability to work to deadlines, and adapt in a dynamic environment
Desire to continually learn and ability to manage multiple priorities
Enjoys working in a fast-paced, changing, start-up environment
Bachelor’s degree preferred

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. : https://www.goldmansachs.com/careers/footer/disability-statement.html

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

We Offer Best-In-Class Benefits

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

Holiday & Vacation Policies

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).

Child Care & Family Care

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class-leading benefits our firm has to offer.

Opportunity Overview

CORPORATE TITLEAssociate

OFFICE LOCATION(S)Dublin

JOB FUNCTIONCOO

DIVISIONAsset & Wealth Management

Apply Now

Refine Your Search

customer solutions advisor dublin jobs

Asset & Wealth Management, Operations Oversight, Associate, Dublin

Supervisor, Investor Services

Senior Automation / OT Consultant

Senior Consultant

Trade Sales Advisor

Sales Manager – Cloud & AI

Corporate Legal Vice President

Sales Advisor - Dublin, Swords

Healthcare Advisor

Implementation Manager (French Speaking)

Trade Counter Sales Advisor

Senior Account Manager, Microsoft Advertising (German Market) Dublin based

Senior Principal Data Analyst

Human Resources Manager

Advertising Sales Rep

Senior Manager, Finance - 12 Month Contract

Sales and Service Representative

Broker Consultant

Business Development Manager

Senior Manager, EMEA Payroll

I want to receive the latest job alerts for customer solutions advisor dublin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected