Find Site reliability engineer, enterprise technology services Jobs in Midleton, C

Quality Engineer, Employee Experience Engineering
Apple —Cork, County Cork
- Computer Science
- Master's degree
- Project management
6d
Senior AI Security Tools Automation Engineer (Senior Software Engineer)
Dell Technologies —Cork, County Cork
- Full-time
- Computer science
- Computer Science
- Windows
Network Security (WAF) Engineer
McKesson —Cork, County Cork
- €52,500–€87,500 a year
- Azure
- AWS
- Bachelor's degree
Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Enterprise Program Manager – Ireland (Temporary Position, 18months)
Agilent Technologies Ireland Limited —Cork, County Cork
- Full-time
- Customer service
- English
- Project management
- Employee stock purchase plan
- Annual leave
Early Careers Full Stack Engineer
Apple —Cork, County Cork
- Azure
- Computer Science
- Java
Manager, Site Reliability Engineering - Storage Layer Service
MongoDB —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Azure
- AWS
Sr. Associate Cloud Security Engineer
McKesson —Cork, County Cork
- €40,900–€68,100 a year
- Computer Science
- Windows
- Bachelor's degree
Principal / Director Software Engineer – AI Accelerators (Datacenter)
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Technical Support Engineer
Zoom —Cork, County Cork
- €47,800–€76,500 a year
- Full-time
- No degree
- Communication skills
4d
Ops Engineer
NetApp —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
- Annual leave
- Employee assistance program
1d
Utilities Engineer
DPS Group —Ringaskiddy, County Cork
- Maintenance
- Electrical Engineering
- Communication skills
6d
Lead Cloud Systems Engineer | Cork
OpenText —Cork, County Cork
- Azure
- SQL
- Communication skills
AI Business Strategy Lead Consultant
Citco —Cork, County Cork
- Full-time
- Computer Science
- Analysis skills
- AI
German-Speaking Technical Support Engineer (PowerScale)
Dell Technologies —Cork, County Cork
- Full-time
- Azure
- Software troubleshooting
- Customer service
Senior Microsoft Collaboration Engineer
AXA —Little Island, County Cork
- Hybrid work
- Azure
- Analysis skills
- SharePoint
Senior Maintenance Engineer
AbbVie —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Maintenance Engineer
AbbVie —Cork, County Cork
- Full-time
- Microsoft Word
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Software Engineer
NetApp —Cork, County Cork
- Hybrid work
- Azure
- Computer Science
- DevOps
- Annual leave
- Employee assistance program
10d
EMEA IT Operations Technical Lead (maternity cover)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Analysis skills
- Business
12d

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Quality Engineer, Employee Experience Engineering

Apple -
Cork, County Cork

Apply Now

Job details

6 days ago

Qualifications

Jira
CI/CD
Computer Science
Software Engineering
iOS
Master's degree
Project management
Quality assurance
Bachelor's degree
Computer Engineering
Mac OS
Agile
Swift
Communication skills
SDLC

Full job description

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Employee Experience and Productivity (EEP) is part of IS&T and delivers some of the most widely used communication and productivity technology and services across Apple - from tools that enable collaboration to the support teams that keep Apple’s workforce running. EEP also leads user experience design and research, and manages the systems behind Apple’s original content studios. Within this team is Employee Engagement & Engineering, a small, global team that quickly delivers with long-term vision, building durable, reliable systems meant to last. Our focus is on crafting high-quality, user-centred experiences - delivering AI and system interoperability to make every interaction intuitive, seamless, and genuinely useful for the people who rely on our tools.

Description
As an Engineering Enablement engineer on the EEE team, you will take a holistic approach to supporting the quality and reliability of the applications we deliver - spanning quality assurance, troubleshooting, product understanding, and serving as the escalation point between users and the engineering team. You are the bridge between the people who use our applications and the engineers who build them.

Working under the guidance of senior engineers, you will develop a deep understanding of how our products work and how people use them. You will drive quality engineering through testing and validation, respond to production issues as the first line of triage, ensure business requirements are accurately captured for development, and help the team ship confidently by managing processes that keep delivery smooth and predictable.","responsibilities":"Drive quality engineering through internal testing - PR review, user acceptance testing (UAT), and production validation at the individual ticket level
Serve as the first line of response for production issues raised by users - triage, prioritise, and escalate to the engineering team with clear context
Develop deep product knowledge to effectively troubleshoot issues and communicate between users and engineers
Ensure business requirements are accurately translated and captured into development requirements
Collaborate with engineers on solution design, providing operational context and user perspective
Manage sprint scaffolding - scheduling sprints, coordinating release windows, and supporting timely delivery
Prepare and manage internal testing cycles, sprint demos, and build notes for business partners
Collaborate on release management and preparation of release notes
Maintain documentation of technical processes, systems, and troubleshooting runbooks
Build relationships with internal business partners to understand their needs and advocate for their experience

Preferred Qualifications
Experience with Apple platforms (macOS, iOS) from a testing or operations perspective
Familiarity with CI/CD pipelines and release management processes
Experience with test automation frameworks (XCTest, XCUITest, or similar)
Exposure to native application development in Swift or SwiftUI
Experience in a customer-facing or support role that required escalation management
Familiarity with Jira, Radar, or similar issue tracking systems for sprint and release managemen

Minimum Qualifications
Experience in software engineering, quality engineering, or application operations as part of a team and understanding of software development lifecycle and agile/sprint-based delivery processes
Experience with testing methodologies - manual testing, UAT, regression, and exploratory testing and strong troubleshooting and diagnostic skills - able to investigate issues across application layers
Clear written and verbal communication - able to translate between technical and non-technical audiences and familiarity with issue tracking, project management tools, and documentation practices
B.S. or M.S. in Computer Science, Software Engineering, or equivalent experience

Apply Now

Refine Your Search

site reliability engineer, enterprise technology services jobs in midleton, c

Quality Engineer, Employee Experience Engineering

Senior AI Security Tools Automation Engineer (Senior Software Engineer)

Network Security (WAF) Engineer

Solutions Architect – Contact Center (Cloud & AI)

Enterprise Program Manager – Ireland (Temporary Position, 18months)

Early Careers Full Stack Engineer

Manager, Site Reliability Engineering - Storage Layer Service

Sr. Associate Cloud Security Engineer

Principal / Director Software Engineer – AI Accelerators (Datacenter)

Technical Support Engineer

Ops Engineer

Utilities Engineer

Lead Cloud Systems Engineer | Cork

AI Business Strategy Lead Consultant

German-Speaking Technical Support Engineer (PowerScale)

Senior Microsoft Collaboration Engineer

Senior Maintenance Engineer

Maintenance Engineer

Software Engineer

EMEA IT Operations Technical Lead (maternity cover)

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