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Quality at Primark
Our team has created a workplace of inspiration and growth. Be a part of building an inclusive and empowering culture, where every colleague’s unique abilities are recognised and celebrated. Collaborate with a team committed to the wellbeing of our workforce and define what it means to work at Primark.
What You’ll Do as a Product Technologist
In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:
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Lead the technical development and quality assurance of Menswear products across multiple product categories, ensuring products are safe, compliant, fit for purpose, and commercially viable across all price points.
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Partner closely with Buying, Design, Compliance, and supplier teams to translate creative concepts into high-quality products, leveraging expertise in garment construction, fit, patterns, testing, and product development.
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Drive quality standards through robust risk assessment, testing evaluation, product approvals, and competitor benchmarking, ensuring all products meet Primark quality and legal requirements.
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Monitor product performance through testing submissions, returns analysis, customer feedback, and supplier reporting, identifying risks early and delivering effective corrective actions and continuous improvement initiatives.
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Build strong supplier partnerships by leading quality discussions, resolving technical and quality issues, driving process efficiencies, and supporting compliance with Primark quality standards.
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Influence and engage stakeholders at all levels through effective communication, training, and presentations, promoting a culture of quality excellence while supporting the Menswear Quality strategy and improving sampling success rates.
What You’ll Get
People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.
Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.
What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
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Coach and develop team members through regular feedback, performance conversations, and tailored development plans, helping individuals reach their full potential.
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Promote collaboration, consistency, and fair decision-making across teams, fostering a positive and high-performing working environment.
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Deliver training and best-practice guidance on sample approval, quality standards, and product testing to Quality Assurance, Buying teams, and suppliers.
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Partner with offshore Quality teams, Buying teams, and suppliers to resolve CFS rejections, drive continuous improvement, and ensure consistent quality standards.
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Demonstrate a commitment to personal growth by seeking development opportunities, sharing knowledge, and building capability across the wider team.
Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.
About Primark
At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.
If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.
All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
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REQ ID: JR-11120
