Find Program security engineer Jobs in Dublin, D

Desktop Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Manager, Software Development, AWS In-Memory Databases
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
2d
Tech Infrastructure Program Manager , Data Centre Delivery
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Maintenance
- AWS
- Bachelor's degree
2d
Software Development Manager, AWS Databases, RDS Platform
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
14h
Senior Cloud Engineer (m/f/x)*
Solventum —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- English
3d
BMS Technician
Johnson Controls —Dublin, County Dublin
- Overtime
- Microsoft Office
- Electrical Engineering
- Communication skills
8d
Facilities MSSP
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Continuous improvement
- No degree
- In-person
Quick apply
12d
Facilities Maintenance Technician
Cushman & Wakefield —DUBLIN 18, County Dublin
- Weekend availability
Quick apply
Manager, Software Engineering
Mastercard —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Senior Regional Environmental Manager – EMEA, AWS Environmental
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Communication skills
Supply Chain Manufacturing Engineer
Acre Security —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Manufacturing
Senior Manager, Architecture & Components
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Azure
- Computer Science
1d
Software Development Manager, ICON
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Team management
- Mentoring
Interface Manager:Rail projects
AECOM —Dublin, County Dublin
- Full-time
- Project management
- Contracts
- Construction experience
Principal Platform Architect
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- AWS
- AI
Data Center Manager - Facilities
Elwood Roberts —Dublin, County Dublin
- €100,000–€120,000 a month
- Full-time
- Leadership
Quick apply
Assistant Facilities Manager
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Word processing
- English
Quick apply
2d
Senior/Principal System Safety Engineer - Rail
WSP —Dublin, County Dublin
- Part-time
- Hybrid work
- Work from home
- Gym membership
API Enterprise Account Executive (Hybrid)
Nitro —Dublin, County Dublin
- AI
- Communication skills
Quick apply
Director of AI Engineering
Mastercard —Dublin, County Dublin
- Full-time
- AI
- Communication skills
- Python

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Desktop Support Engineer

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview

Job Type: Permanent

Location: Dublin

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

program security engineer jobs in dublin, d

Desktop Support Engineer

Manager, Software Development, AWS In-Memory Databases

Tech Infrastructure Program Manager , Data Centre Delivery

Software Development Manager, AWS Databases, RDS Platform

Senior Cloud Engineer (m/f/x)*

BMS Technician

Facilities MSSP

Facilities Maintenance Technician

Manager, Software Engineering

Senior Regional Environmental Manager – EMEA, AWS Environmental

Supply Chain Manufacturing Engineer

Senior Manager, Architecture & Components

Software Development Manager, ICON

Interface Manager:Rail projects

Principal Platform Architect

Data Center Manager - Facilities

Assistant Facilities Manager

Senior/Principal System Safety Engineer - Rail

API Enterprise Account Executive (Hybrid)

Director of AI Engineering

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