About Keelings
Keelings is a 100% Irish-owned family business passionate about fresh produce. Operating across Ireland, the UK, and Europe, we grow, source, and supply top-quality fruit and vegetables. Our success is built on innovation, sustainability, and strong partnerships - powered by our dedicated people.
Purpose of the role: To provide support to Keelings reception.
Key accountabilities & responsibilities:
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Act as the first point of contact for all employees, visitors, customers, suppliers, and contractors, and delivery personnel, providing a professional and welcoming experience.
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Maintain the reception area, meeting rooms and visitor facilities to a high standard.
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Answer and manage incoming telephone calls and emails, directing enquiries promptly to the appropriate employee or department.
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Coordinate visitor sign-in, security procedures and access requirements, following company health and safety policies.
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Receive, sort and distribute post, couriers, samples, documents and deliveries to the appropriate departments.
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Assist with the coordination of meetings and appointments, including booking meeting rooms, arranging catering and refreshments, and ensuring rooms are prepared and ready for attendees.
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Centralised stationary - raised PO on concur. Monthly tracking.
- Manage the supply of PPE requirements for visitors, maintaining an accurate record of use.
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Provide administrative support to the Executive Assistant team as required, assisting with day-to-day coordination, documentation, meeting arrangements and other ad hoc administrative tasks.
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Raise purchase orders through the P2P (Concur) system for office requirements, including stationery, office supplies and other approved purchases, ensuring accurate coding, appropriate approvals and compliance with company purchasing procedures.
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Manage the company's Lost & Found process, ensuring items are recorded, securely stored, appropriately communicated, and returned to the rightful owner where possible, with unclaimed items handled in line with company procedures.
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Act as the central point of contact for the TravelPerk system, supporting employees with travel-related queries, bookings and system access, and liaising with the provider as required.
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Carry out additional administrative and ad hoc duties to support the wider business as required.
Key performance indicators:
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Call, email and visitor management.
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Excellent customer Service.
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Professional and efficient reception service.
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Accurate and timely administration.
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Effective meeting and office coordination.
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Efficient management of TravelPerk and Concur POs.
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Prompt handling of post, deliveries and lost property.
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Strong compliance, confidentiality and record keeping.
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Responsive support to the EA team and wider business.
Key skills & knowledge
Essential:
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Minimum of one year's experience in a receptionist/administrative role.
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Competent in Microsoft Office and general business systems.
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Fluent in spoken and written English.
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Excellent verbal and written communication skills, with a professional and courteous manner.
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Strong organisational and time management skills, with the ability to prioritise a varied workload.
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Excellent attention to detail and a high level of accuracy.
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Reliable, dependable, and flexible, with a positive and proactive approach to work.
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Good administrative and record-keeping skills
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Ability to work independently, use initiative, and always maintain confidentiality and discretion.
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Ability to prioritise and manage multiple tasks
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Access to own transport.
Desirable:
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Experience working within an FMCG/ fast-paced business environment.
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Knowledge of TravelPerk or similar travel booking systems.
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Knowledge of Concur or similar purchase order systems.
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Experience coordinating meetings, catering and office requirements.
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Knowledge of health & safety, site security and visitor procedures.
Education & qualifications:
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Leaving Certificate or equivalent.
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MS Outlook/Word/PowerPoint/Excel - good working knowledge.
Benefits:
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Staff discount at Keelings Farm Shop and subsidized canteen
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Free On-site parking with access to electric chargers
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Wellness Initiatives such as wellness week
Keelings Values
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People Matter
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Teamwork
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Integrity
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Passion for Achievement
Inclusion & Diversity Statement
In Keelings we value all perspectives and knowledge that our colleagues bring to our business. We are committed to forming a diverse and inclusive team where all can share their unique experiences and perspectives. We welcome applications from all cultures and backgrounds and are dedicated to forming an environment of inclusiveness and diversity where all can thoroughly feel a sense of belonging.
Reasonable Accommodation Statement
If you require reasonable accommodation during the recruitment process, please let us know at [email protected]
Recruitment Process
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1. CV Submission & email acknowledgment of receipt
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2. Phone Screening
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3. 1st Interview
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4. 2nd Interview
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5. Outcome & Feedback
Keelings Careers - https://www.keelings.com/careers-keelings/
Keelings Strategy & Values - https://www.keelings.com/our-people/
