Find It Jobs in Celbridge County Kildare

Technical Support Engineer 2
Dell Technologies —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
7h
Technical Support Engineer
WalkMe —Dublin, County Dublin
- Full-time
- Customer service
- English
- HTML
- Annual leave
Sr Escalation Manager, Technical Support
Palo Alto Networks —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- DevOps
UKI Technology Consulting - SAP Solution Architect - Ireland - Senior Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Engineering
- Master's degree
- Gym membership
- Referral programme
Solutions Architect - Italian Speaker
MongoDB —Dublin, County Dublin
- Azure
- Sales
- Java
Principal Solutions Architect
MongoDB —Dublin, County Dublin
- Remote
- Azure
- Sales
- Java
Technical Support Engineer - German or French
Salesforce —Dublin, County Dublin
- Full-time
4h

Discover related jobs

Based on your search for it jobs.

Network Operations Technician (SpaceXAI / Starlink)
SpaceXAI —Dublin, County Dublin
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: location, job-related knowledge…
€55,000–€110,000 a year
Quick apply
Deskside Engineer L2
Auxilion Ireland —Dublin, County Dublin
Customer Communication: Deliver a professional and customer-focused support experience, providing regular updates on incident and request status while…
12d

I want to receive the latest job alerts for it in celbridge county kildare

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near celbridge county kildare

Solution Architect jobs in Dublin, County Dublin

Technical Support Engineer jobs in Dublin, County Dublin

Solution Architect jobs in Cork, County Cork

Solution Architect jobs in Galway, County Galway

City Architect jobs in Dublin, County Dublin

Technical Support Engineer jobs in Carlow, County Carlow

Azure Cloud Engineer jobs in Dublin, County Dublin

Field Service Engineer jobs in County Dublin

Cloud Engineer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Cork, County Cork

Technical Support Engineer jobs in Dundalk, County Louth

Ai Engineer jobs in Dublin, County Dublin

Enterprise Architect jobs in County Dublin

Enterprise Architect jobs in Navan, County Meath

Junior Architect jobs in Dublin, County Dublin

Cloud Architect jobs in Dublin, County Dublin

Data Architect jobs in Dublin, County Dublin

Solution Engineer jobs in Dublin, County Dublin

Architect jobs in Emo, County Laois

Technical Support Engineer 2

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 hours ago

Qualifications

Azure
CCNP
CCNA
AWS
Analysis skills
BGP
Mentoring
WAN
Communication skills

Full job description

Technical Support Engineer 2 – Dell/Nvidia AI Networking

Location: Dublin

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document the problem.

Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 supporting Dell & Nvidia AI Networking in Cherrywood, Ireland.

What you’ll achieve

As a Technical Support Engineer 2, you will be responsible for resolving Dell Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other Lobs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Essential Requirements:

2 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Strong understanding of networking fundamentals, including Layer 2 and Layer 3 technologies, routing and switching concepts, authentication and authorization mechanisms (AAA), and common network troubleshooting methodologies.
Experience supporting modern networking environments, including cloud networking, datacenter architectures, SD-WAN, and Linux-based systems. Familiarity with technologies such as BGP, VXLAN, and EVPN is desirable.
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations.

Desirable Requirements:

Experience working in highly technical, highly complex enterprise customer environments
CCNA/CCNP.
Experience working in highly technical, highly complex enterprise customer environments
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
CCNA/CCNP, CCDP/CCDE, JNCP/JNCIE, Dell Proven Professional certifications
RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Apply Now

Refine Your Search

it jobs in celbridge county kildare

Technical Support Engineer 2

Technical Support Engineer

Sr Escalation Manager, Technical Support

UKI Technology Consulting - SAP Solution Architect - Ireland - Senior Manager

Solutions Architect - Italian Speaker

Principal Solutions Architect

Technical Support Engineer - German or French

Discover related jobs

I want to receive the latest job alerts for it in celbridge county kildare

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected