Find Program security engineer Jobs in Dublin, D

Desktop & Site Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Technical Support Engineer 3, Premier - EMEA
Datadog —Dublin, County Dublin
- Weekend availability
- Linux
- Employee stock purchase plan
Quick apply
4d
Partner Technical Architect - Agentforce
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- AI
Data Center Manager - Facilities
Elwood Roberts —Dublin, County Dublin
- €100,000–€120,000 a month
- Full-time
- Leadership
Quick apply
Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Dublin, County Dublin
- Remote
- Azure
- AWS
- SDLC
Senior AI Deployment Consultant
Intercom —Dublin, County Dublin
- Hybrid work
- Salesforce
- Project management
- Communication skills
- Annual leave
- Work from home
3d
Technical Lead - Commerce Hub
Fiserv —Dublin, County Dublin
- Full-time
- DevOps
- Java
- AWS
3d
Account Executive
ThreatLocker —Dublin, County Dublin
- €38,000–€42,000 a year
- Hospitality
- Sales
- Communication skills
Quick apply
Okta on Okta Identity Architect
Okta —Dublin, County Dublin
- €128,000–€176,000 a year
- Annual leave
6d
Partner Solutions Architect
Nebius —Dublin, County Dublin
- Remote
- Azure
- AWS
- AI
Quick apply
ICTS Project Manager
Evolution Security —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Annual leave
- Employee assistance program
Quick apply
Lead Software Engineer - Financial Wellness
Gen Digital Inc. —Dublin, County Dublin
- Full-time
- Hybrid work
- System design
- Java
- AWS
Quick apply
Design & Engineering Manager (Electrical - Data Centres) - Dublin
Eaton —Dublin, County Dublin
- Part-time
- AutoCAD
- Master's degree
- Analysis skills
AI Architect (R-18541)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Annual leave
Quick apply
Commercial Sales Engineer (Dublin)
Datadog —Dublin, County Dublin
- DevOps
- Windows
- Linux
- Employee stock purchase plan
Quick apply
Associate Electrical Director: Data Centres
AECOM —Dublin, County Dublin
- Full-time
- Business development
- In-person
- Leadership
Principal Engineer, Design Verification Engineering
Analog Devices —Dublin, County Dublin
- Full-time
- Master's degree
- Scripting
- Electrical Engineering
- Relocation assistance
AI Solution Architect - AWS Senior Manager - Data & AI - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Master's degree
AI Azure Architect, Manager - Data & AI
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
Senior Electrical Engineer
IPS-Integrated Project Services —DUBLIN 12, County Dublin
- Full-time
- AutoCAD
- Engineering
- Bachelor's degree

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Desktop & Site Support Engineer

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

program security engineer jobs in dublin, d

Desktop & Site Support Engineer

Technical Support Engineer 3, Premier - EMEA

Partner Technical Architect - Agentforce

Data Center Manager - Facilities

Staff Technical Program Manager, Site Reliability Engineering

Senior AI Deployment Consultant

Technical Lead - Commerce Hub

Account Executive

Okta on Okta Identity Architect

Partner Solutions Architect

ICTS Project Manager

Lead Software Engineer - Financial Wellness

Design & Engineering Manager (Electrical - Data Centres) - Dublin

AI Architect (R-18541)

Commercial Sales Engineer (Dublin)

Associate Electrical Director: Data Centres

Principal Engineer, Design Verification Engineering

AI Solution Architect - AWS Senior Manager - Data & AI - Technology Consulting - Advisory

AI Azure Architect, Manager - Data & AI

Senior Electrical Engineer

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