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TECHNO FUNCTIONAL CONSULTANT L1(CONTRACT)

Wipro Limited -
Dublin, County Dublin

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Job details

Qualifications

Ansible
BMC Remedy
UNIX
SQL
AWS
Confluence
PostgreSQL
Splunk
Rally (agile software)
Linux
CyberArk
Banking
Python

Full job description

Job Title: TECHNO FUNCTIONAL CONSULTANT L1(CONTRACT)
City: Dublin
State/Province: Dublin
Posting Start Date: 6/8/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

3 days in Dublin

JD

Must have skills:

o Excellent communication
o Application support Background
o Unix / Linux
o SQL : Postgres SQL, SQL
o ITSM : Change, Incident, service ticket, Workorders
o Willing to work on shifts (Morning & Afternoon shifts) & Weekend support
o Monitoring : Splunk, Dynatrace alert monitoring Alert creation
o Application Support Experience in the Card Payment Industry or Banking Sector
o PCF – Pivotal Cloud foundry

Good to have skills :

o Monitoring / Observability : Splunk / Dynatrace alert ( C1 - Dashboard creation, B3 - Alert creation, B2 - Alert Monitoring ). Detailed JD at the bottom of the email.
o AWS ( EC2, CloudWatch, Lambda )
o Automation : automation using XLR/ shell scripting/ ansible/ python ( Anyone) ( For C1 - Mandatory, B3- NA, B2 - NA)

Work Orders - Resolve Work orders in form of Business/functional queries, ad hoc testing, verification, and validation etc., from regional product team and customer support teams.
Reporting the issues with the deployments and coordinating with the Development Teams to fix any deployment issues.
Incident Resolution - Review and resolve the Incidents arising from operation Command Center Alerts
Alerts from Enterprise Monitoring Operations (EM Operations).
Traffic Routing – perform traffic routing in support of infrastructure maintenance
Raise new change tickets and arrange for approvals, including CAB approvals
Creating Confluence pages for newly analyzed Work Orders / new type of Incidents with resolution steps
Change Implementation - Deploying the application related artifacts to the production environments in the slotted approved release window
Root Cause Analysis in detail for High severity Incidents – and act on fixing the underlying cause of the high severity issues. Take necessary preventive actions also.
Supporting the UAT testing by the Product team and regional customer support team.
Configuring application/artifacts and supporting the new customer onboarding to the platform
Testing the newly on boarded customer’s file processing and reports delivery
Review and approve change tickets.
Work with customers on ad-hoc queries

͏

Tools Used:

Remedy – Ticketing Tool
Rally (For Story and Bug Tracking)
Splunk and Dynatrace for Monitoring
WinSCP (file movement/ validation)
CyberArk/Putty
Toad – Querying Tool for DB

͏
Mandatory Skills: SRE Operations .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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principal software engineer, aws lambda jobs in ballymount, d

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