Company Description
Experience something Brilliantly Different with a career at MUFG Investor Services.
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
Job Description
In this Senior Associate Director role, you will be a key component in Client Trade Operations for a 12-month duration, serving as a key strategic partner in delivering exceptional service to our clients. You will be responsible for overseeing all aspects of business-as-usual operations and project delivery, whilst driving operational excellence, process improvement, and team leadership across the department. Reporting to the Executive Director, you will:
Key Responsibilities
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Act as the primary escalation point for operational and client-related matters, driving effective resolutions and maintaining strong stakeholder relationships.
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Provide oversight of underlying fund account onboarding and maintenance activities, including AML/KYC requirements and ongoing account management.
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Ensure the accurate and timely processing of capital calls, fund-related payments, and corporate actions in accordance with client and regulatory requirements.
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Oversee the production and delivery of client, regulatory, and custodian reporting, ensuring quality and adherence to agreed deadlines.
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Manage operational risk by identifying control gaps, implementing process improvements, and ensuring compliance with internal policies and industry regulations.
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Lead, develop, and mentor team members, fostering a collaborative and high-performing culture aligned with MUFG's core values.
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Partner with clients, custodians, technology teams, and other internal stakeholders to support business priorities and enhance service delivery.
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Drive operational efficiency through process optimisation, automation initiatives, and system enhancements.
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Support and lead strategic projects, including business change initiatives, system testing, process updates, training, and implementation activities.
Qualifications
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Post-secondary education with a concentration in finance, accounting or related fields.
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Ideally in possession of recognized Fund Services/Professional qualifications
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Minimum 6 years of experience in the Fund Services industry, with extensive exposure to Fund Trading activities, Investor Account Openings and AML/KYC processes, and project delivery.
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At least 2 years in a management role
Additional Information
MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.
MUFG is an equal opportunity employer.
