Find Center operations engineer Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
7d
Data Center Security Manager, DUB South Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
6d
Electrical, Controls and Instrumentation Lead
Echelon DC —Dublin, County Dublin
- Full-time
- CAD
- Construction experience
- In-person
Quick apply
Test Lab Senior Manager
Johnson Controls —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- Supervising experience
Mechanical Design Engineer, Data Centre Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
7d
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Organisational skills
- Contracts
7d
E&I (Electrical & Instrumentation) Department Manager
DPS Group —Dublin, County Dublin
- Full-time
- Engineering
- In-person
- Manufacturing
Senior Manager, Network Advisory UK & EU
paypal —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- Leadership
- Annual leave
Software Development Manager, Optical Network Capacity Delivery, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
Director of Project Management
IPS-Integrated Project Services —DUBLIN 12, County Dublin
- Full-time
- Engineering
- Project management
- Bachelor's degree
14d
Senior Manager, Engineering
Crusoe —Dublin, County Dublin
- Full-time
- Linux
- Leadership
- Python
Quick apply
Data Center Technician, Data Center Ops
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Linux
1d
Senior Project Manager:Data Centers
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
Structural Sales Engineer
Tate Europe —DUBLIN 10, County Dublin
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply
Senior Product Manager, Interoperability
Datavant Ireland —Dublin, County Dublin
- Remote
- Project management
- Product management
Quick apply
13d
Real Estate Development Mgr Data Center Supply Solutions (EMEA)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- English
- AWS
- Analysis skills
Senior Data Centre Structural Engineer, DC Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
13d
Senior Architect, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Maintenance
5d
Lead Sales Engineering Specialist - Security
Fivetran —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Java
- SQL
- Annual leave
- Sick pay
Quick apply

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

center operations engineer jobs in dublin, d

Technician II

Data Center Security Manager, DUB South Security

Electrical, Controls and Instrumentation Lead

Test Lab Senior Manager

Mechanical Design Engineer, Data Centre Engineering

EMEA Cabling Quality Mgr, Global Cabling Quality

Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions

E&I (Electrical & Instrumentation) Department Manager

Senior Manager, Network Advisory UK & EU

Software Development Manager, Optical Network Capacity Delivery, GCNA

Director of Project Management

Senior Manager, Engineering

Data Center Technician, Data Center Ops

Senior Project Manager:Data Centers

Structural Sales Engineer

Senior Product Manager, Interoperability

Real Estate Development Mgr Data Center Supply Solutions (EMEA)

Senior Data Centre Structural Engineer, DC Design Engineering

Senior Architect, Global Engineering Strategy

Lead Sales Engineering Specialist - Security

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