Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
As a Senior Product Marketing Manager for Core Identity, Digital Signature, and Trust, you will own the narrative around Docusign’s foundation of security, compliance, and foundational agreement technologies—crafting and sharing Docusign’s trust story in the most engaging, persuasive way possible. Your expertise in marketing highly technical authentication, identity verification (IDV), and advanced digital signature standards (such as AES and QES) will shine as you collaborate across Sales, Growth Marketing, and Product teams to drive an integrated go-to-market (GTM) strategy and differentiated narrative for global buyers, risk officers, and legal influencers. You will serve as the primary Subject Matter Expert (SME) on the challenges, global regulatory landscapes (like eIDAS and ESIGN), and buying journeys for trust-critical industries. Responsible for crafting high-impact messaging, positioning, and content, you will identify priority use cases where we have a right to win, define cross-functional GTM sales plays, and enable our global field teams with essential content and tools. As a trusted advisor, you’ll provide our field teams with the insights and resources needed to close highly regulated enterprise deals, overcome trust barriers, and expand adoption of our Intelligent Agreement Management (IAM) platform across existing accounts.
This position is an individual contributor role reporting to the Director, Platform Product Marketing.
Responsibility
Lead the creation of differentiated positioning, high-impact messaging, and customer-facing content that establishes Docusign’s digital signature and identity verification solutions as the premier global standard for agreement security, trust, and compliance
Drive the end-to-end go-to-market strategy and launch execution for new identity verification methods and premium trust services, defining the core product bill of materials and internal alignment to ensure successful cross-functional commercial readiness
Own our primary trust web pages and internal sales enablement portals, ensuring both buyers and global field teams have immediate access to the latest identity, security, and compliance content
Partner with product leads to establish data-driven feedback loops and tracking frameworks to measure user adoption of identity verification and digital signature features, using those insights to continuously optimize customer onboarding journeys and expand feature utilization
Own the overarching trust, security, and global compliance narrative for the Docusign IAM platform; create high-impact value propositions that instill buyer confidence
Serve as the primary SME on risk and compliance, uncovering deep customer insights and evolving global regulatory trends (like eIDAS) to optimize the sales cycle and identify high-priority trust use cases where Docusign has a right to win
Support strategic customer and internal events (e.g., customer and partner conferences, sales meetings, executive briefings) by developing trust-centric narratives, presentations, and speaker materials that reinforce Docusign’s architectural security and validity
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
Basic
8+ years of product marketing experience in the B2B SaaS space, with a proven track record of managing high-growth products or platform portfolios
Bachelor's degree or equivalent practical experience
Deep familiarity with AI both as part of marketed products and internal use
Continuous learner who actively seeks out new knowledge, asks deep questions, and brings fresh perspectives to complex problems
Agile team player who thrives in dynamic environments, adapting seamlessly to changing priorities and shifting business needs
High-ownership mindset with a proven ability to drive projects from concept to completion with minimal direction, and align priorities to company goals and leadership objectives
Experience building and executing cross-functional go-to-market strategies, product launch bills of materials (BOM), and sales enablement frameworks for enterprise revenue teams
Highly collaborative, enthusiastic, open, proactive, and results-driven
Strong analytical and problem-solving skills with clear examples of using data for customer insights and recommendations
Proven ability to understand and simplify complex, technical topics for non-technical audiences
Preferred
MBA from top tier school or work equivalent
Domain expertise in identity verification (IDV), digital identity standards, and/or electronic signatures
Strong working knowledge of global regulatory and compliance frameworks such as eIDAS, ESIGN, UETA, KYC/AML
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at
[email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at
[email protected] for assistance.
