Find Program security engineer Jobs in Dublin, D

Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Sr Information Security Analyst
ServiceNow —DUBLIN 2, County Dublin
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Java
Quick apply
16h
Senior Specialist, Full-Stack Engineer
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
AI Software Engineer II (R-19524)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- System design
- Master's degree
- Annual leave
Quick apply
Senior Data Engineer — Lab Data Pipelines & Data Mesh (12 month FTC)
AstraZeneca —Dublin, County Dublin
- Computer Science
- Engineering
- Master's degree
2d
Software Engineer II (R-19394)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- System design
- English
- Annual leave
Quick apply
Technical Escalations Engineer 2 (Agent) - Dublin
Datadog —Dublin, County Dublin
- On call
- Windows
- Linux
- Python
- Employee stock purchase plan
Quick apply
3d
Senior Engineer, Network Observability
CoreWeave Europe —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- Linux
- Employee assistance program
Quick apply
Sr Software Engineer - Motorsports
General Motors —Dublin, County Dublin
- Weekend availability
- Azure
- Computer Science
- Master's degree
4d
Transformation Engineer
Learnosity —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Python
- Annual leave
- Sick pay
Quick apply
3d
Senior Embedded Systems Design Engineer
Eaton —Dublin, County Dublin
- Computer Science
- System design
- C++
12d
SailPoint Engineer
AIG —DUBLIN 1, County Dublin
- Full-time
- Azure
- Customer service
- Java
Quick apply
Director Cloud Platform
Guidewire Software —Dublin, County Dublin
- Weekend availability
- Doctoral degree
- Java
- Master's degree
Lead Engineer - AI Agents
M-KOPA —Dublin, County Dublin
- Full-time
- Remote
- AI
- Leadership
4d
Life Safety Systems Engineer
Jacobs —Dublin, County Dublin
- Hybrid work
- AutoCAD
- Engineering
- Bachelor's degree
Development Manager
Sentrium —Dublin, County Dublin
- Remote
- Team management
- AI
- Leadership
- Annual leave
Sr. Engineer - Data Onboarding, NG-SIEM (Hybrid)
CrowdStrike —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Technical Escalations Engineer 2 (Network Monitoring) - EMEA
Datadog —Dublin, County Dublin
- On call
- Windows
- Linux
- Employee stock purchase plan
Quick apply
2d
Validation Engineer
Jabil Circuit —Bray, County Wicklow
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing
Control Systems Engineer
Jabil Circuit —Bray, County Wicklow
- Full-time
- Bachelor's degree
- Manufacturing
- Communication skills

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Desktop & Site Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

program security engineer jobs in dublin, d

Desktop & Site Support Engineer

Sr Information Security Analyst

Senior Specialist, Full-Stack Engineer

AI Software Engineer II (R-19524)

Senior Data Engineer — Lab Data Pipelines & Data Mesh (12 month FTC)

Software Engineer II (R-19394)

Technical Escalations Engineer 2 (Agent) - Dublin

Senior Engineer, Network Observability

Sr Software Engineer - Motorsports

Transformation Engineer

Senior Embedded Systems Design Engineer

SailPoint Engineer

Director Cloud Platform

Lead Engineer - AI Agents

Life Safety Systems Engineer

Development Manager

Sr. Engineer - Data Onboarding, NG-SIEM (Hybrid)

Technical Escalations Engineer 2 (Network Monitoring) - EMEA

Validation Engineer

Control Systems Engineer

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