OVERVIEW
This role will focus on the administration of Display, Social and Partnerships and will support the digital team
in the day-to-day functioning of client campaigns across all digital channels.
The Digital Client Associate’s role will focus on the implementation of digital campaigns that are highly
integrated into the rest of the client’s strategy. This will also involve ongoing reporting and monitoring of
campaigns ensuring activity delivers as planned.
A strong working relationship with colleagues, particularly the Investment teams, is a crucial element of this
role.
Media Team Digital Client Associates have a very structured learning programme in place, delivered by the
best trainers in the industry. The purpose of this is to ensure a consistent level of knowledge covering
everything from the basics to advanced areas of media planning.
Quality control of output will be critical to this role.
Responsibilities:
This role requires management of processes, excellent attention to detail and time management to ensure
best in class delivery on behalf of the agency for clients. Working with the Media & Ad Tech teams, this role
will ensure client weekly, monthly and quarterly reports are produced accurately. Strong collaboration and
communication with the wider team is key to this role as well as online media optimisation techniques,
knowledge of the digital media sector in Ireland, developing knowledge of all media terminology and related
calculations (e.g. CPM) and building media supplier relationships.
Ultimately the role is one of support for the wider digital team. In this support role, the Digital Client
Associate will help the Client Managers and Client Directors:
- Edit and update plans as may be required by senior teams
- Provide administration support for the Client Directors and Client Managers
- Ensure all billings for the team are up to date
AGENCY PERFORMANCE
- Working closely with Investment and all Central Teams to ensure efficient delivery of the media
planning process
- Creating, monitoring and analysing of reports and be familiar with the digital media platforms that
generate the data
- Manage all campaign amendments, and push changes through to Investment teams
- Liaising with the Creative Agency for delivery of creative assets
- Develop an understanding of each Practice and Central Team within Core and what it contributes to
the overall plan
- Floodlight requests through Google Tag Manager and liaise with 3rd party web developers
- Validate campaign delivery and performance and create post campaign reviews for clients
- Validate that a campaign goes live
- Working with the Client Manager to ensure all plans are audit ready each month
- Adopt and embrace an accuracy culture by having and supporting excellent attention to detail
COMMERCIAL PERFORMANCE
- Collection and reconciliation of client POs and manage the internal communication of POs across
teams ensuring effective and efficient month end billing in conjunction with the Media Operations
Associate
- Reconciliation of all media plans at month end to reflect delivery
- Ensure all billing is 100% accurate and on time for all clients
- Ensure timesheets are updated weekly and that they accurately reflect the time spent on our client’s
business
TALENT MANAGEMENT
- Deepening understanding of media by committing to the internal training Core learning programme(s)
and regularly attend training for your development across social, search, display, video and other
digital channels
- Ensure close collaboration with Digital Client Manager to ensure that they are enabled to actively
assist your development and to ensure the consistent delivery of the highest standard of agency
output
- Ensure a strong comprehension and commitment to your career development plan in
line with your 360 appraisals, catch ups, quarterly reviews and goals
- Uphold the Core values in words and actions
- Embracing our value of Togetherness through cross company collaboration and support
- Proactively build relationships within the wider company
- Contributes to a hardworking and fun team environment
Experience
- No experience is required for this role but an interest in digital media is essential
- Excellent working knowledge of Microsoft Office, in particular Excel and PowerPoint
- Previous experience with relevant marketing tools is desirable to include (please note training will be
provided):
o DDS or Media Ocean
o Experience with 3rd party tracking for reporting
o Google Analytics
o Facebook business manager
o Google Ads Manager
o Any other digital media platforms
o Media bookings & buying – using Prisma
Person Specification
- Be a confident communicator
- An analytical approach to numbers and problem solving is beneficial
- Excellent interpersonal skills – ability to build strong relationships with clients, colleagues and media
owners
- Display the ability to think creatively and innovatively
- Good listener - ability to understand client’s objectives
- Exceptional attention to detail
- Understands the importance of upskilling
- Understands and appreciates the benefit of processes
- Can think on their feet to make the right decision quickly
- Be responsive to requests
Why Us?
Work your way – Flexible, hybrid working that gives you the freedom to do your best work while fitting around your life.-
Keep growing – Invest in your development with 24/7 internal learning programme access, structured mentoring and clear opportunities to progress your career.
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Work that keeps things interesting – Partner with leading brands across sport, retail, food & drink, alcohol, insurance, banking and many more, with no two days the same.
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Time to switch off – Enjoy 21 days' annual leave with an additional increment with your time with us, Separate to this celebrate your birthday off, Christmas closure days and early finishes before bank holiday weekends.
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A culture that supports balance – We genuinely value work–life balance and encourage you to take the time you need to perform at your best.
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Support for every stage of life – From enhanced maternity and paternity leave & other family leaves, to fertility support, phased returns, we're here for life's important moments.
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Your wellbeing matters – Access mental health and wellbeing support, plus paid private health insurance for you and your dependants under 18, an Employee Assistance Programme, annual wellness contributions, free flu vaccinations, wellness events, fresh fruit, subsidised massages and more.
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Plan ahead with confidence – Benefit from a contributory pension, life assurance cover and access to professional financial advice.
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Make an impact beyond your role – Join our Diversity & Inclusion, CSR, Green, Social or Great Place to Work committees and even earn an extra day's annual leave for your contribution.
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Join an award-winning workplace – Proudly recognised as a Great Place to Work® Certified organisation, ranked 4th in the Great Place to Work® Best Large Workplaces, and awarded Gold accreditation for our commitment to creating an exceptional employee experience.
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A genuinely inclusive culture – Diversity, Equity & Inclusion isn't just a policy here; it's part of who we are. Through our dedicated D&I initiatives, employee networks and inclusive policies, we strive to create a workplace where everyone feels valued, respected and empowered.
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We know how to have fun – From summer and Christmas parties to team socials, fundraising activities, birthday celebrations and company-wide events, we make time to celebrate our people.
And that's just the start...
OUR COMMITMENTS
Our industry relies on creativity and innovation – these are skills that are not bound by gender, race, ethnicity, religion, sexual orientation, membership of the Traveller community, marital or family status, disability, age, socio-economic background, or any other attributes. Core is committed to diversity in its workplace and is proud to be an equal opportunity employer.
We are also committed to providing reasonable accommodations to all applicants. If you need reasonable accommodation for any reason at any part of the interview process, please contact us and let us know the nature of your request and we will do our best to help.
30,000 - 31,000 DOE
Core is Ireland's largest marketing communications company with over 400 people working across the key areas of marketing communications - research, data science, strategy, planning, creative development and implementation. We are now a collective of nine practices, working towards a single purpose - to expand the possibilities of what brands can achieve. At Core, we believe that change can move us forward and compel us towards new possibilities. Our wonderful people are at the centre of our success. It is essential that we keep building a high-trust working environment that supports our people and enables them to flourish. There is no magic formula for becoming a great place to work. Instead, it involves working together, through constant change, to match the personal dreams and ambitions of our people with the aspirations of the organisation.
Over the years, we have cemented our position as a great place to work, with 2026 being voted 4th Best Large Workplace in Ireland. Additionally, we are recognised as a Best Workplace for Women, and Best Workplace for Health & Wellbeing. 2026 is our best year yet, and we're excited to have you join us and our continued success.
