Find Program security engineer Jobs in Blanchardstown, D

Desktop & Site Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Technical Escalations Engineer 2 (Agent) - Dublin
Datadog —Dublin, County Dublin
- On call
- Windows
- Linux
- Python
- Employee stock purchase plan
Quick apply
7h
Technology Operational Readiness Lead – Drug Product Manufacturing
PM Group —Dublin, County Dublin
- Manufacturing
- Leadership
- Communication skills
Manager II, Premier Support Engineering - EMEA
Datadog —Dublin, County Dublin
- No degree
- Linux
- Leadership
- Employee stock purchase plan
Quick apply
Senior Success Architect- Health and life Sciences Industry
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Communication skills
Databricks Lead Engineer | Senior Manager | Data & AI | Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
Commercial Sales Engineer (Dublin)
Datadog —Dublin, County Dublin
- DevOps
- Windows
- Linux
- Employee stock purchase plan
Quick apply
3d
Associate Electrical Director: Data Centres
AECOM —Dublin, County Dublin
- Full-time
- Business development
- In-person
- Leadership
1d
Partner Solutions Architect
Nebius —Dublin, County Dublin
- Remote
- Azure
- AWS
- AI
Quick apply
6h

More jobs to discover

Find similar jobs that you might be interested in.

Technical Escalations Engineer 2 (Agent) - Dublin
Datadog —Dublin, County Dublin
Run engaging office hours, deliver impactful learning sessions, and mentor the Global Support Engineering team (GSE), ensuring they're equipped to handle any…
Quick apply
7h

I want to receive the latest job alerts for program security engineer in blanchardstown, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program security engineer jobs near blanchardstown, d

Commercial Sales Executive jobs in Dublin, County Dublin

Support Engineer jobs in Amsterdam

Technical Engineer jobs in Dublin, County Dublin

Life Science Consultant jobs in Dublin, County Dublin

Solution Architect jobs in Dublin, County Dublin

Graduate Technical Sales jobs in Dublin, County Dublin

Part Time Sales Role jobs in Cork, County Cork

Executive Assistant Hybrid jobs in Dublin, County Dublin

Director Of Nursing jobs in Cork, County Cork

Centre Director Cambridge jobs in Maynooth, County Kildare

Associate Director jobs in Limerick, County Limerick

Retail Sales Associate jobs in Dublin, County Dublin

Associate Director jobs in County Dublin

Regional Director Ireland jobs in Dublin, County Dublin

Support Engineer jobs in Amsterdam Nieuw West

Support Engineer jobs in Nijmegen

Internship Software Engineer jobs in Amsterdam

Support Engineer jobs in Breda

Support Engineer jobs in Helmond

United Drugs jobs in Citywest, County Dublin

Desktop & Site Support Engineer

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

program security engineer jobs in blanchardstown, d

Desktop & Site Support Engineer

Technical Escalations Engineer 2 (Agent) - Dublin

Technology Operational Readiness Lead – Drug Product Manufacturing

Manager II, Premier Support Engineering - EMEA

Senior Success Architect- Health and life Sciences Industry

Databricks Lead Engineer | Senior Manager | Data & AI | Advisory

Commercial Sales Engineer (Dublin)

Associate Electrical Director: Data Centres

Partner Solutions Architect

More jobs to discover

I want to receive the latest job alerts for program security engineer in blanchardstown, d

Related Searches

Explore jobs in more locations

Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected