Find It Jobs in Dublin 2, D

Helpdesk Support Engineer
Ergo —Dublin, County Dublin
- English
- Windows
- IT
1d
Consulting Solutions Architect
TransAct, a Presidio Company —Dublin, County Dublin
- Hybrid work
- Sales
- IT
- AI
4h

Discover related jobs

Based on your search for it jobs.

eIDAS2 Specialist - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —Dublin, County Dublin
Review and refine AI-generated content related to eIDAS2, QES, implementation guidelines, compliance scenarios, and practical best practices.
€152–€250 an hour
Quick apply
- Android Developer
ErnieApp —DUBLIN 2, County Dublin
Contribute to a smooth CI/CD pipeline, including automated testing and delivery. You’ll work within a small, experienced team, actively shaping both UX and…

I want to receive the latest job alerts for it in dublin 2, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near dublin 2, d

Solution Architect jobs in Dublin, County Dublin

Engineer jobs in County Galway

Helpdesk Engineer jobs in Mullingar, County Westmeath

Manufacturing Engineer jobs in Cork, County Cork

Civil Engineer jobs in Limerick, County Limerick

Solution Architect jobs in Cork, County Cork

Solution Architect jobs in Galway, County Galway

Enterprise Architect jobs in County Dublin

Senior Solution Architect jobs in Dublin, County Dublin

Helpdesk Support Engineer

Ergo
Dublin, County Dublin

Apply Now

Job details

1 day ago

Qualifications

iOS
English
Windows
Remote access software
IT
Help desk

Full job description

Our client requires an IT Helpdesk Support Engineer to be part of a managed ICT Helpdesk service supporting over 1,000 staff across multiple Dublin and regional sites. The role involves providing first and second-level support, device configuration, and hands-on deskside assistance for Windows 11 devices, Microsoft 365, and browser-based business systems. The position requires on-site presence in Dublin 2 with some hybrid flexibility.

Role & Responsibilities:

Function as first-level point of contact for ICT support calls via phone and email, logging all incidents.
Provide second-level support by phone, email, and remote desktop.
Deliver deskside support to users at Dublin offices.
Escalate complex issues to senior support staff or external service providers when necessary.
Configure and install hardware, mobile devices, and peripherals and install software as required.
Conduct handover and briefing sessions for users on laptops, mobiles, and tablets.

Skills, Qualifications & Experience

Strong experience with Microsoft 365, Windows OS, and device support.
Solid background in ICT helpdesk and end-user support.
Proficiency in setting up smart devices, including iOS and Android platforms.
English language proficiency required.

Experience:

Minimum 2 years of IT Helpdesk experience
Experience supporting Windows 11 devices and Microsoft 365 environments.
Ability to work on-site in a fast-paced, user-facing environment.

Apply Now

Refine Your Search

it jobs in dublin 2, d

Helpdesk Support Engineer

Consulting Solutions Architect

Discover related jobs

I want to receive the latest job alerts for it in dublin 2, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected