Find Of software engineering (ai tooling) Jobs

Automation & AI Engineer
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Business
- Python
12h
Lead SRE - Chase UK - Dublin
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Java
- AWS
- AI
14d
Senior Site Reliability Engineer (R-19383)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- English
- Microsoft Office
Quick apply
Staff Site Reliability Engineer
Fivetran —Dublin, County Dublin
- Full-time
- Azure
- Java
- AWS
- Annual leave
- Sick pay
Quick apply
5d
Senior SRE, Ads
Reddit —Dublin, County Dublin
- On call
- Remote
- Linux
- Python
- Annual leave
Quick apply
Senior Product Security Engineer, Cloud
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Java
- AWS
6d
Head of Integration Experience
Pay and Shop Ltd —Dublin, County Dublin
- Full-time
- Product management
- AI
Quick apply
Early Careers DevOps Engineer, Employee Experience Engineering
Apple —Cork, County Cork
- On call
- Computer Science
- Master's degree
- AWS
4h
Site Reliability Engineer, Enterprise Technology Services
Apple —Cork, County Cork
- Computer Science
- DevOps
- Master's degree
4h

More jobs to discover

Find similar jobs that you might be interested in.

Lead SRE - Chase UK - Dublin
JPMorganChase —DUBLIN 2, County Dublin
Coach and mentor site reliability engineers by providing technical guidance, feedback, and support for development goals.
14d

I want to receive the latest job alerts for of software engineering (ai tooling)

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

of software engineering (ai tooling) jobs near

Automation Engineer jobs in Galway, County Galway

Head Of Customer Experience jobs in Dublin, County Dublin

Devops Engineer jobs in Cork, County Cork

Site Reliability Engineer jobs in Cork, County Cork

Site Reliability Engineer jobs in Dublin, County Dublin

Automation Engineer jobs in Leopardstown, County Dublin

Chemical Engineer jobs in County Cork

Electrical Engineer jobs in Dublin, County Dublin

Automation Engineer jobs in Dublin, County Dublin

Automation Engineer jobs in Waterford, County Waterford

Automation Engineer jobs in Cork, County Cork

Full Time No Experience jobs in Tralee, County Kerry

Customer Assistant jobs in Dublin, County Dublin

Work Experience Transition Year jobs in Lucan, County Dublin

Transition Year Work Experience jobs in County Kildare

Fire Engineer jobs in Dublin, County Dublin

Site Reliability Engineer jobs in Remote

Site Reliability Engineer jobs in Clondalkin, County Dublin

Senior Security Engineer jobs in Dublin 2, County Dublin

Security Security jobs in Letterkenny, County Donegal

Automation & AI Engineer

Planet -
Galway, County Galway

Apply Now

Job details

Full-time
12 hours ago

Qualifications

Jira
Hospitality
IT support
Business
Python
PowerShell
Analytics

Full job description

remote type

Hybrid

locations

Galway - Ireland

time type

Full time

posted on

Posted Yesterday

job requisition id

JR11881

About Us

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview:

This role drives automation, self-healing, and AI across Planet’s digital workplace. Day to day, you will build proactive remediations in Nexthink, tune the IT virtual assistant, and automate workflows across the endpoint, identity, and collaboration estate - shifting support left, deflecting tickets, and improving the digital employee experience.

What you will do:

Self-healing & DEX — Build proactive remediations and self-healing in Nexthink; monitor and improve digital employee experience (DEX) scores.

Virtual assistant — Tune and extend the IT virtual assistant / chatbot - intents, flows, and integrations - to deflect and resolve contacts.

Automation engineering — Automate repetitive operational tasks and remediations with PowerShell, Python, and the Microsoft Graph API.

Workflow orchestration — Build workflows and integrations (Power Automate, Logic Apps, ITSM automation) across the digital workplace.

AIOps & proactive ops — Use telemetry and analytics to detect and resolve issues before they impact users.

Ticket deflection — Identify high-volume, repetitive demand and automate it to reduce tickets and manual effort.

Governance & safety — Ensure automations and AI are secure, governed, and compliant with PCI DSS and Planet policy.

Collaboration — Partner with L1-L3 teams to turn recurring problems into automated fixes and shift-left content.

Measurement & improvement — Measure automation impact (deflection, MTTR, DEX) and continuously improve.

Success Measures

Measurable ticket deflection and reduced manual effort through Nexthink self-healing and virtual-assistant tuning, with improving digital employee experience (DEX) scores across the estate.

Who you are:

Hands-on experience with Nexthink (or a similar DEX platform) - remote actions, self-healing, and analytics.

Experience tuning a virtual assistant / chatbot for IT support (intents, flows, integrations).

Strong scripting and automation - PowerShell and Python.

Experience with the Microsoft Graph API and workflow tools (Power Automate, Logic Apps).

Understanding of AIOps and proactive, data-driven operations.

Good working knowledge of the endpoint, identity, and M365 estate that automations act on.

Experience integrating with ITSM tooling (Jira Service Management) for automated workflows.

Awareness of security and governance for automation and AI in a regulated environment.

Analytical mindset with a focus on measurable outcomes.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

About Us

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.

Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.

With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

Apply Now

Refine Your Search

of software engineering (ai tooling) jobs

Automation & AI Engineer

Lead SRE - Chase UK - Dublin

Senior Site Reliability Engineer (R-19383)

Staff Site Reliability Engineer

Senior SRE, Ads

Senior Product Security Engineer, Cloud

Head of Integration Experience

Early Careers DevOps Engineer, Employee Experience Engineering

Site Reliability Engineer, Enterprise Technology Services

More jobs to discover

I want to receive the latest job alerts for of software engineering (ai tooling)

Related Searches

Explore jobs in more locations

About Us

Jobseeker tools

Employer Tools

Browse

Stay Connected