Find Program security engineer Jobs in Drumcondra, D

Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Health & Safety Engineer Construction, AWS Data Centers
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Office
- Master's degree
- AWS
Senior Manager, Solutions Engineering, Okta
Okta —Dublin, County Dublin
- €140,000–€190,000 a year
- Sales
- Annual leave
6d
Customer Experience Engineer
Microsoft —Dublin, County Dublin
- €63,400–€130,000 a year
- Full-time
- Azure
- Computer Science
- Engineering
3d
Network Development Manager, Network Fabric Engineering, Access Networks
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer science
- Management
- Computer Science
Sr. Technical Program Manager, AWS Manufacturing Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
Okta on Okta Identity Architect
Okta —Dublin, County Dublin
- €128,000–€176,000 a year
- Annual leave
8d
Senior Global Strategy Engineer, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
Manager, Security Engineering, Differentiated Security Team
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
13d
Account Executive
ThreatLocker —Dublin, County Dublin
- €38,000–€42,000 a year
- Hospitality
- Sales
- Communication skills
Quick apply
Associate Electrical Director: Data Centres
AECOM —Dublin, County Dublin
- Full-time
- Business development
- In-person
- Leadership
Partner Solutions Architect
Nebius —Dublin, County Dublin
- Remote
- Azure
- AWS
- AI
Quick apply
Senior Data Center Engineer, Electrical Architecture
Google —Dublin, County Dublin
- €84,000–€113,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Structures Foreman
Wills Bros Limited —Dublin Airport, County Dublin
- Full-time
- English
- Construction experience
- Leadership
- Annual leave
- Employee assistance program
Quick apply
11h
Technology Operational Readiness Lead – Drug Product Manufacturing
PM Group —Dublin, County Dublin
- Manufacturing
- Leadership
- Communication skills
Principal Software Engineer, Amazon DynamoDB
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Software development
- SDLC
Commercial Sales Engineer - Dublin
Datadog —Dublin, County Dublin
- DevOps
- Windows
- Linux
- Employee stock purchase plan
Quick apply
Shift Engineer
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Carpentry
- Maintenance
- Hotel
4d
Senior Regional Environmental Manager – EMEA, AWS Environmental
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Communication skills
Senior/Principal System Safety Engineer - Rail
WSP —Dublin, County Dublin
- Part-time
- Hybrid work
- Work from home
- Gym membership

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Desktop & Site Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

program security engineer jobs in drumcondra, d

Desktop & Site Support Engineer

Health & Safety Engineer Construction, AWS Data Centers

Senior Manager, Solutions Engineering, Okta

Customer Experience Engineer

Network Development Manager, Network Fabric Engineering, Access Networks

Sr. Technical Program Manager, AWS Manufacturing Operations

Okta on Okta Identity Architect

Senior Global Strategy Engineer, Global Engineering Strategy

Manager, Security Engineering, Differentiated Security Team

Account Executive

Associate Electrical Director: Data Centres

Partner Solutions Architect

Senior Data Center Engineer, Electrical Architecture

Structures Foreman

Technology Operational Readiness Lead – Drug Product Manufacturing

Principal Software Engineer, Amazon DynamoDB

Commercial Sales Engineer - Dublin

Shift Engineer

Senior Regional Environmental Manager – EMEA, AWS Environmental

Senior/Principal System Safety Engineer - Rail

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