Find Multi skilled Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Social Care Worker Day and Residential Services
St Michaels House —Dublin, County Dublin
- €41,260–€57,789 a year
- Part-time
- English
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance program
9h
Senior Building Surveyor
Arcadis —Dublin, County Dublin
- AutoCAD
Sr. Lead Security Engineer - Google Cloud Platform
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- Engineering
- Java
14d
2026/98 Senior Physiotherapist - Endometriosis service, Permanent FT
The Rotunda Hospital —Dublin, County Dublin
- Full-time
- Organisational skills
- Leadership
- Communication skills
Quick apply
5d
Commercial Legal Counsel - EMEA
DoiT —Dublin, County Dublin
- Remote
- Azure
- Doctoral degree
- Sales
- Annual leave
Quick apply
1d
Senior / Principal HVDC System Design Consultant Flex Grid
DNV —Dublin, County Dublin
- Full-time
- Hybrid work
- Doctoral degree
- System design
- Master's degree
- Annual leave
- Employee assistance program
Solutions Architect EMEA
HubSpot —Dublin, County Dublin
- Remote
- AI
- Communication skills
Quick apply
7h
Account Executive 2
Atlas HXM —Dublin, County Dublin
- Remote
- Sales
- Salesforce
- Communication skills
- Annual leave
3h

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

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Refine Your Search

multi skilled jobs in dublin, d

IT Support Engineer - Level 2

Social Care Worker Day and Residential Services

Senior Building Surveyor

Sr. Lead Security Engineer - Google Cloud Platform

2026/98 Senior Physiotherapist - Endometriosis service, Permanent FT

Commercial Legal Counsel - EMEA

Senior / Principal HVDC System Design Consultant Flex Grid

Solutions Architect EMEA

Account Executive 2

I want to receive the latest job alerts for multi skilled in dublin, d

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