Do you want to work in an exciting, passionate environment where you will be encouraged to stretch your skills and grow? Do you seek a place where you can take true ownership of your projects and showcase your exceptional project management and customer skills? Then Openmind is the place for you. Bring your considerable talents and develop them even further alongside a team that prides itself on excellence. If you are looking for a workplace where your impact is visible every day, we would love to see your CV. Join us!
What will you be doing as a Client Focused Project Manager?
As a Client Focused Project Manager with Openmind Networks, you will ensure all projects are delivered on time, within budget, and to the required quality standards to keep our customers happy and increase revenue for the business. You will work globally with some of the leading telecom companies in the world, ensuring our products are integrated efficiently and successfully with them.
Key Responsibilities:
You will work cross-functionally with Account Managers and pre-sales consultants to ensure the projects are scoped correctly and manage all stages of the project lifecycle through a PMI/Prince 2 methodology. Your exceptional client-facing skills will be essential in engaging with customers, managing expectations, and securing project satisfaction.
Drive the entire project, ensuring all milestones are achieved, and maintain robust financial controls to ensure projects stay within budget. Your expertise in project financial management will be crucial for accurately planning, forecasting, and achieving project financial objectives.
Engage with customers continuously, survey their feedback on the project implementation, and ensure high customer satisfaction. Proactively align on project status, risks, and deliverables through effective customer engagement and governance.
After project completion, reflect on the overall performance, implement required changes for future projects, and contribute to reducing Lead to Cash timelines by supporting pre-contract sales activities and identifying process improvement actions.
Requirements:
Strong track record of success in ICT project management or experience in telecommunications projects is a plus. Proven leadership in projects with excellent team working skills and accountability.
PMI or PRINCE 2 certified, with a background in building strong, long-lasting relationships with customers in the IT/DevOps or Telecommunications area.
Experienced in resource planning and budget management. Proven ability to manage budgets, work to deadlines, and stay organised under pressure.
Passionate and positive person, who takes accountability and pride in their work. Strong customer focus and ability to work cross-functionally in a team environment. Continuously seeking self-development.
Excellent communication skills (verbal and written) with the ability to understand a broad range of business and technical challenges.
Openmind is an inclusive and equal opportunities employer. We own our commitment to creating an equitable workplace, where everyone can thrive regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race. We care for each individual, valuing diversity and embracing uniqueness. Join us and be part of a culture where we live these values, master our craft, and evolve together towards a better future.
Openmind Networks is an independent technology company focused on mobile messaging software and services for the telecoms industry. Openmind messaging solutions allow telecoms firms to consolidate their core messaging, protect their network and unlock the potential in business messaging and 5G. Boasting a highly experienced team of engineers, Openmind has consistently led the way in bringing new innovations to the mobile messaging market.
We are responsible for delivering over 1 billion messages a day with our global customer base which includes some of the world’s largest Mobile Operators, Wholesale Intercarriers, Aggregators and Social Media providers.
