The database market is massive (the IDC estimates it to be $136B+ by 2027!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our global team and be at the forefront of innovation and creativity.
The Strategic Events Operations Specialist will be a critical member of the Strategic Events team, providing core operational support across our global events portfolio and the full team (first-party, third-party, and internal events). Reporting to the Lead, Strategic Event Operations, this role offers broad exposure across the Strategic Events function, spanning data insights & reporting, project management, and campaign execution, giving the right candidate hands-on experience across the full events operations stack. This role requires a deep understanding of our business and team objectives, combining execution with strong cross-functional coordination to deliver results aligned to these goals.
We are looking to speak to candidates who are based in Dublin for our hybrid working model.
- Partner with the data insights team on program analysis to inform decisions and understand the customer journey
- Manage execution of first-party event email marketing end to end, including scheduling, audience segmentation, content creation, and performance reporting
- Support the flow of leads from events into marketing automation systems to drive conversions and product adoption
- Own project management tooling and workflows for the Strategic Events team, keeping tasks and timelines on track across the global events program
- Support the tools and systems that power events execution, including registration platforms and on-site meeting tools, from setup through troubleshooting
- Take on the day-to-day operational and administrative work that keeps events running — from registration tracking and code distribution to ad hoc requests that shift week to week based on team priorities
- Configure and maintain campaign tracking (e.g., Salesforce) to ensure accurate reporting and alignment with marketing systems
- Provide flexible, hands-on support across vendor management, logistics, content, and program delivery wherever the team needs an extra set of hands
- Contribute to special projects aimed at streamlining processes and reducing inefficiencies across the team
- You have a high level of self-sufficiency, accountability, and sense of urgency, and you know when to be proactive and ask the right questions
- You have the unique ability to stay deeply organized while juggling multiple events at different stages of their lifecycle. You can successfully manage today's critical execution tasks while keeping your eyes open to upcoming schedules and deadlines, navigating overlapping timelines and competing priorities without losing momentum
- You're a thinker and a doer with an "own what you do" mentality and take pride in delivering high-quality work
- You pay serious attention to detail while maintaining oversight of wider goals and objectives
- You're comfortable picking up tasks outside a fixed job description as team needs evolve - you're a team player who lives our team core values of collaboration, balance, communication, and gratitude
- Good humor and positive, can-do attitude is required
- Project management or marketing operations experience
- Knowledgeable with event registration systems (ex. Cvent)
- A data-driven approach to results analysis, reporting, and the ability to effectively communicate results reports to peers and leadership
- Experience in creating compelling promotional email marketing, from brief development to delivery of content
- Hands-on experience with Salesforce campaign management, including a strong understanding of campaign hierarchies, member statuses, and basic lead routing workflows.
- Experience working in reporting tools such as Salesforce, Sigma, or Tableau; project management tools such as Jira or Wrike; meeting-booking software (i.e., Jifflenow); knowledge of Google Suite
- Ability to prioritize and manage multiple projects simultaneously while meeting aggressive deadlines
- Attention to detail, highly organized, and excellent written and verbal communications skills
- Willingness to travel (~10%)
- Experience working with a technology company
- Experience working on a global events program
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 2273479228
