Find Data center operations engineer Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
7d
Senior Architect, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Maintenance
5d
Senior/Lead Process Design Engineer (EPCM)
DPS Group —Citywest, County Dublin
- Full-time
- Engineering
- System design
- Communication skills
Lead Sales Engineering Specialist - Security
Fivetran —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Java
- SQL
- Annual leave
- Sick pay
Quick apply
Senior Regional Environmental Manager – EMEA, AWS Environmental
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Communication skills
EMEA Data & Digital Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- SQL
1h
AWS Engineer
Mars Capital —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
Quick apply
3h

More jobs to discover

Find similar jobs that you might be interested in.

Senior Architect, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
Sitting within the broader Data Centre Engineering (DCE) organisation, you will partner with a global team of Architects, Mechanical, Electrical, Civil &…
5d
Sr. Director & Head of Architecture
G-P —Dublin, County Dublin
Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and…
€160,800–€201,000 a year
Quick apply

I want to receive the latest job alerts for data center operations engineer in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

data center operations engineer jobs near dublin, d

Senior Architect jobs in Dublin, County Dublin

Program Manager jobs in Dublin, County Dublin

Engineer jobs in Dublin, County Dublin

Security ,securitas jobs in Dublin, County Dublin

Hvac Engineer jobs in County Dublin

Automation Engineer jobs in Cork, County Cork

Architect, Internship jobs in Dublin, County Dublin

Software Architect jobs in Cork, County Cork

Senior Marketing Manager jobs in Dublin, County Dublin

Senior Process Engineer jobs in Cork, County Cork

Senior Process Engineer jobs in Leitrim, County Leitrim

Civil Engineer jobs in Galway, County Galway

Senior Process Engineer jobs in Dublin, County Dublin

Accounts Payable Manager jobs in Dublin, County Dublin

Revenue Manager jobs in Dublin, County Dublin

Bar Manager jobs in Cork, County Cork

Qa Manager jobs in Dublin, County Dublin

Program Manager jobs in Cappagh, County Limerick

Program Manager jobs in County Cork

Project Manager Pharmaceutical jobs in Dublin, County Dublin

Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

data center operations engineer jobs in dublin, d

Technician II

Senior Architect, Global Engineering Strategy

Senior/Lead Process Design Engineer (EPCM)

Lead Sales Engineering Specialist - Security

Senior Regional Environmental Manager – EMEA, AWS Environmental

EMEA Data & Digital Program Manager

AWS Engineer

More jobs to discover

I want to receive the latest job alerts for data center operations engineer in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected