Find It Jobs in Dublin 24, D

Helpdesk Support Engineer
Ergo —Dublin, County Dublin
- English
- Windows
- IT
1d
Solution Architect ROI
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- No degree
Quick apply
12d
Technical Support Engineer - German or French
Salesforce —Dublin, County Dublin
- Full-time
19h
UKI Technology Consulting - SAP Solution Architect - Ireland - Senior Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Engineering
- Master's degree
- Gym membership
- Referral programme
Consulting Solutions Architect
TransAct, a Presidio Company —Dublin, County Dublin
- Hybrid work
- Sales
- IT
- AI
16h
Oracle Cloud Financials Solution Architect, Hybrid
Deloitte —Dublin, County Dublin
- €90,000 a year
- Full-time
- Hybrid work
- Oracle
- Business development
- Leadership
SAP SCM Solution Architect
Bluecrux —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
Quick apply
Senior Solution Architect
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Communication skills
- Negotiation
11d
Solutions Architect - Italian Speaker
MongoDB —Dublin, County Dublin
- Azure
- Sales
- Java
Service Driver HGV - Shred-It
Stericycle —Dublin, County Dublin
- Heavy lifting
- Customer service
- Life insurance
Principal Solutions Architect
MongoDB —Dublin, County Dublin
- Remote
- Azure
- Sales
- Java

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Helpdesk Support Engineer

Ergo
Dublin, County Dublin

Apply Now

Job details

1 day ago

Qualifications

iOS
English
Windows
Remote access software
IT
Help desk

Full job description

Our client requires an IT Helpdesk Support Engineer to be part of a managed ICT Helpdesk service supporting over 1,000 staff across multiple Dublin and regional sites. The role involves providing first and second-level support, device configuration, and hands-on deskside assistance for Windows 11 devices, Microsoft 365, and browser-based business systems. The position requires on-site presence in Dublin 2 with some hybrid flexibility.

Role & Responsibilities:

Function as first-level point of contact for ICT support calls via phone and email, logging all incidents.
Provide second-level support by phone, email, and remote desktop.
Deliver deskside support to users at Dublin offices.
Escalate complex issues to senior support staff or external service providers when necessary.
Configure and install hardware, mobile devices, and peripherals and install software as required.
Conduct handover and briefing sessions for users on laptops, mobiles, and tablets.

Skills, Qualifications & Experience

Strong experience with Microsoft 365, Windows OS, and device support.
Solid background in ICT helpdesk and end-user support.
Proficiency in setting up smart devices, including iOS and Android platforms.
English language proficiency required.

Experience:

Minimum 2 years of IT Helpdesk experience
Experience supporting Windows 11 devices and Microsoft 365 environments.
Ability to work on-site in a fast-paced, user-facing environment.

Apply Now

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it jobs in dublin 24, d

Helpdesk Support Engineer

Solution Architect ROI

Technical Support Engineer - German or French

UKI Technology Consulting - SAP Solution Architect - Ireland - Senior Manager

Consulting Solutions Architect

Oracle Cloud Financials Solution Architect, Hybrid

SAP SCM Solution Architect

Senior Solution Architect

Solutions Architect - Italian Speaker

Service Driver HGV - Shred-It

Principal Solutions Architect

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