Find It Jobs in Belgard, D

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Analysis skills
Technical Support Engineer French or German Speaker - Sales Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Salesforce
- English
Customer Solutions Architect, Manager
Fivetran —Dublin, County Dublin
- Full-time
- Remote
- Leadership
- Annual leave
- Sick pay
Quick apply
Oracle Cloud Financials Solution Architect, Hybrid
Deloitte —Dublin, County Dublin
- €90,000 a year
- Full-time
- Hybrid work
- Oracle
- Business development
- Leadership
Senior Solution Architect
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Communication skills
- Negotiation
10d
Consulting Solutions Architect
TransAct, a Presidio Company —Dublin, County Dublin
- Hybrid work
- Sales
- IT
- AI
4h
SAP SCM Solution Architect
Bluecrux —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
Quick apply
UKI Technology Consulting - SAP Solution Architect - Ireland - Senior Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Engineering
- Master's degree
- Gym membership
- Referral programme
Solutions Architect - Italian Speaker
MongoDB —Dublin, County Dublin
- Azure
- Sales
- Java
Principal Solutions Architect
MongoDB —Dublin, County Dublin
- Remote
- Azure
- Sales
- Java

Discover related jobs

Based on your search for it jobs.

Cybersecurity Threat & Vulnerability | Manager | Cyber Security | Technology Consulting | Advisory
PwC —Dublin, County Dublin
Proven leadership in managing diverse teams, with the ability to lead, mentor and develop talent. Bachelor’s degree in Computer Science, Business information…
Information Security Analyst – Level 2
Telefonica Tech —Dublin, County Dublin
The successful candidate will be responsible for managing technical security services as part of a team, they will respond to incidents and requests, establish…
Quick apply

I want to receive the latest job alerts for it in belgard, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near belgard, d

Solution Architect jobs in Dublin, County Dublin

Technical Support Engineer jobs in Dublin, County Dublin

Senior Solution Architect jobs in Dublin, County Dublin

Enterprise Architect jobs in Dublin, County Dublin

Data Architect jobs in Cork, County Cork

Solution Architect jobs in Cork, County Cork

Solution Architect jobs in Galway, County Galway

City Architect jobs in Dublin, County Dublin

Architect jobs in Dublin, County Dublin

Solution Architect jobs in Limerick, County Limerick

Automation Architect jobs in Dublin, County Dublin

Architect, Internship jobs in Dublin, County Dublin

Technical Support Engineer jobs in Cork, County Cork

Project Engineer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Dublin West, County Dublin

Hybrid Customer Support jobs in Dublin, County Dublin

Mental Health Support Worker jobs in Dublin, County Dublin

Technical Program Manager jobs in Dublin, County Dublin

Enterprise Architect jobs in County Dublin

Enterprise Architect jobs in Navan, County Meath

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Kubernetes
Vendor management
Customer service
CCNA
English
Analysis skills
Bachelor's degree
VMWare
Linux
Communication skills
vSphere
German

Full job description

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Senior Technical Support Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Technical Support Engineer, you will be truly rewarded for working with some very high-profile and strategic customers and partners globally. Join Dell Technologies and you will work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates.

Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals. The Senior Engineer position is to provide support for Dell Technologies, ECS Division. Customers represent a broad range of Enterprise, Government and Vertical markets. Support open cases through multiple channels such as phone, email and online channels. The successful candidate will have excellent customer relations, communication, problem identification, troubleshooting skills and a strong technical background in multiple areas as detailed below.

You will:

Apply advanced technical expertise using standard operating and diagnostic procedures to resolve standard to complex level issues; identify, document and escalate customer issues to senior resources.
Identify and interpret interoperability and support matrices; identify, creates and deliver timely and highly focused training programs and/or serviceability enhancements within the Field and Remote technical support departments.
Maintain a “closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status.
Be responsible for sharing all acquired knowledge concerning problem resolutions; lead efforts in facilitating problem re-creation and failure analysis systems level issues.
Contribute to centralized problem identification and resolution databases; may have senior-level tasks similar to Engineering for assigned product and skills and assist junior engineers on complex cases and elevated engagements.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

5+ years of relevant experience in a professional role with a Bachelor’s degree or the additional equivalent experience
Strong working knowledge of two or more of the following; VMware (vSAN, vSphere, VCF, NSX), Linux, Enterprise Networking (Dell Networking, Cisco), Backup/Archiving knowledge, Engineering-level certifications, such as: CCNA/CCIE, VCP, VCAP, RHCE
Fluency in German and English with excellent communication, interpersonal, and customer service skills.
Ability to work in a team environment and independently. Analytical ability, communication skills and detail oriented.
Vendor management skills.

Desirable Requirements

Knowledge of Kubernetes
Coding skills

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Apply Now

Refine Your Search

it jobs in belgard, d

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Technical Support Engineer French or German Speaker - Sales Cloud

Customer Solutions Architect, Manager

Oracle Cloud Financials Solution Architect, Hybrid

Senior Solution Architect

Consulting Solutions Architect

SAP SCM Solution Architect

UKI Technology Consulting - SAP Solution Architect - Ireland - Senior Manager

Solutions Architect - Italian Speaker

Principal Solutions Architect

Discover related jobs

I want to receive the latest job alerts for it in belgard, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected