Find Escalation specialist Jobs in County Dublin

Platform Manager Integrations
Primark —Dublin, County Dublin
- Product management
- Leadership
- Communication skills
Manager Engineering Operations
Digital Realty —Dublin, County Dublin
- Full-time
- Team management
- In-person
- Communication skills
4d
Controls Design Engineer (EPMS), CDE
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Project management
Process Systems Engineer
Uniphar Wholesale Limited —Rathcoole, County Dublin
- Full-time
- Engineering
- Bachelor's degree
Quick apply
Senior Specialist, Fund/Client Accounting (Mutual Funds)
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Accounting
- Business
- Leadership
- Annual leave
Senior MEP Quantity Surveyor:Aviation
AECOM —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Contracts
- Work from home
Project Design Controls Engineer, Fleet Remediation Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
11d
Clinical Nurse Specialist - Urology
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Clinic
- No degree
- Leadership
- Free parking
- Employee assistance program
Quick apply
Senior Infrastructure Quantity Surveyor:Aviation
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Contracts
- Work from home
Support Lead
Grouper —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Leadership
Quick apply
German Customer Support Specialist
HubSpot —Dublin, County Dublin
- €32,000–€44,000 a year
- Full-time
- Remote
- English
Quick apply
Programme Director
Skillsource —Dublin, County Dublin
- Azure
- Management
- No degree
Quick apply
1h

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Platform Manager Integrations

Primark -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

CI/CD
Product management
Leadership
Communication skills

Full job description

Because we strive to put people first.
Culture, our way

Technology at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

Let’s talk lifestyle: Healthcare, Potential Bonus,27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

This role is a hybrid opportunity, offering 1-2 days Working from home.

What You’ll Do as a Platform Manager Integrations

We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

Own the Integration Platform vision and strategy, defining a multi‑year roadmap for APIs, gateways, and connectivity services aligned to business strategy, OKRs, and market trends.
Lead delivery, prioritisation, and execution across the Integration Platform, including progress tracking, dependency management, and escalation handling.
Manage senior stakeholders and funding by driving alignment across technology and business leaders, securing investment through business cases or funding drawdowns.
Ensure platform reliability, performance, and control by overseeing availability, incident remediation, audit findings, and the effectiveness of embedded controls.
Oversee financials, resourcing, and vendor relationships, including budget management, ROI tracking, capacity planning, and commercial management of third‑party partners.
Drive adoption and customer success by ensuring effective collaboration with stakeholders, enabling teams, and platform users, and ensuring new capabilities are successfully adopted.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

Extensive product leadership experience with 10–15 years in product management, including 5+ years owning API, integration, or developer platforms in SaaS, fintech, or large‑scale enterprise environments.
Deep technical and platform expertise across high‑volume integration platforms, API lifecycle management, integration standards, security/authentication, observability, and platform operations.
Proven track record of scaling platforms from transformation through production, delivering high adoption, low latency, secure ecosystems, and effective release, upgrade, and governance practices.
Strong strategic and analytical capability, able to define platform strategy and execution, model adoption and performance trade‑offs, and articulate clear business value and ROI.
Executive‑level stakeholder and commercial management experience, including influencing senior leaders, managing complex stakeholder landscapes, securing funding, and overseeing budgets, vendors, and licensing agreements.
Collaborative, delivery‑focused leader with strong communication skills, experienced in leading cross‑functional teams using Agile, DevOps, CI/CD practices, and driving continuous improvement, resilience, and operational excellence.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

#LI-Hybrid

REQ ID: JR-8001

Apply Now

Refine Your Search

escalation specialist jobs in county dublin

Platform Manager Integrations

Manager Engineering Operations

Controls Design Engineer (EPMS), CDE

Process Systems Engineer

Senior Specialist, Fund/Client Accounting (Mutual Funds)

Senior MEP Quantity Surveyor:Aviation

Project Design Controls Engineer, Fleet Remediation Engineering

Clinical Nurse Specialist - Urology

Senior Infrastructure Quantity Surveyor:Aviation

Support Lead

German Customer Support Specialist

Programme Director

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