Find Technical support Jobs in Remote

Marketplace Support Specialist (French & English), SP-Support
Amazon Ireland Support Services Limited —Remote
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Selling Partner Associate (English and French), SP-Support
Amazon Ireland Support Services Limited —Remote
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Inside Sales Representative MM, Bilingual (German) - DACH
Keeper Security, Inc. —Remote
- Remote
- Bilingual
- Google Suite
- Sales
- Sick pay
Manager Engineering Software- FBG-Trading
Fanatics Betting & Gaming —Remote
- Full-time
- Remote
- Azure
- Computer Science
- AWS
Quick apply
Sales Engineer (EMEA)
Keeper Security, Inc. —Remote
- Remote
- Azure
- Computer Science
- Sales
- Sick pay
10d
Senior Electrical Engineer - Data Centre
ORS —Remote
- Full-time
- Remote
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
4d
Senior Mechanical Engineer - Data Centre
ORS —Remote
- Full-time
- Remote
- Annual leave
4d
Chartered Building Surveyor
ORS —Remote
- Full-time
- Remote
- AutoCAD
- Microsoft Excel
- Business development
- Annual leave
Quick apply
Nuclear Safety & PRA Lead (SMR / MMR Programs)
BaRupOn LLC —Remote
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Analysis skills
Quick apply
Bilingual Channel Sales Engineer, French (EMEA)
Keeper Security, Inc. —Remote
- Remote
- Bilingual
- Azure
- Computer Science
- Sick pay
Senior Structural Engineer
ORS —Remote
- Full-time
- Remote
- Construction experience
- Communication skills
- Annual leave
Quick apply
Field Service Engineer - Ireland (Cork and surrounding areas)
Pitney Bowes Limited (Ireland) —Remote
- €38,500 a year
- Full-time
- Remote
- Maintenance
- Organisational skills
- In-person
- Employee assistance program
- Employee discount
Quick apply
Senior Product Manager - Games Platform
Entity Games —Remote
- Full-time
- Remote
- Product management
- Communication skills
- Work from home
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Selling Partner Associate (English and French), SP-Support
Amazon Ireland Support Services Limited —Remote
Time off and holidays are not allowed during the whole training duration. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not…
Marketplace Support Specialist (French & English), SP-Support
Amazon Ireland Support Services Limited —Remote
Time off and holidays are not allowed during the whole training duration. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not…

I want to receive the latest job alerts for technical support in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near remote

Sales Engineer jobs in Remote

Field Service Engineer jobs in Remote

Senior Product Manager jobs in Remote

Technical Support Engineer jobs in Dublin, County Dublin

Sales Engineer jobs in Galway, County Galway

Sales Engineer jobs in Cork, County Cork

Sales Assistant jobs in Limerick, County Limerick

Sales Engineer jobs in Dublin, County Dublin

Sales Assistant jobs in Balbriggan, County Dublin

Sales Engineer jobs in County Dublin

Sales Engineer jobs in Limerick, County Limerick

Field Service Engineer jobs in Farranshone, County Limerick

Field Service Engineer jobs in Naas, County Kildare

Field Service Engineer jobs in Mitchelstown, County Cork

Instrumentation Engineer jobs in Dublin, County Dublin

Field Service Engineer jobs in Williamstown, County Galway

Senior Electrical Engineer jobs in Dublin, County Dublin

Biomedical Engineer, Internship jobs in Dublin, County Dublin

Senior Administrator jobs in Dublin, County Dublin

Site Reliability Engineer jobs in Dublin, County Dublin

Marketplace Support Specialist (French & English), SP-Support

Amazon Ireland Support Services Limited -
Remote

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
English
Research
Windows
Communication skills

Full job description

DESCRIPTION

SHIFT REQUIREMENTS: Rotating shifts Sunday - Saturday, ranging from 7 AM to 10 PM depending on role.
WORK LOCATION: This is a virtual home based role. Permanently working from home from any province in the Republic of Ireland.
START DATE: 28th September 2026

In Selling Partner Support, we help third party Sellers & Vendors sell their products through our Amazon marketplace platform. We interact with Sellers and Vendors from across the world via phone, email and chat in a contact center environment where we answer their questions and resolve their issues regarding Amazon’s technology platforms, business policies, and operational processes. Our Associates serve as the first contact point between Sellers/Vendors and Amazon, and we seek to always respond with complete, accurate and customer-friendly responses.

We are ‘Customer Obsessed’ and strive for the perfect customer interaction every time. Our Associates must regularly multi-task utilizing a wide variety of software tools to navigate various Selling Partner Accounts, research and review policies and communicate effective solutions. The successful candidate will have a commitment to delivering outstanding customer service, a strong record of customer focus, and a keen interest in process improvement.

You will join one of our home-based teams, and still be part of the Amazon culture by collaborating with team members remotely via video, and engaging in a range of virtual engagement activities.

The team's schedule is organized in shifts and weekends to accommodate Amazons opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not determined until after the training period, therefore flexibility is required. Time off and holidays are not allowed during the whole training duration.

Key job responsibilities
As part of your role, you will have the opportunity to:

Support Amazon's Selling Partner’s to solve any incoming issues via 3 channels of communication (Phone, Email & Chat).

Manage high volumes of inbound and outbound calls, emails and chats in a timely manner.

Identify customers’ needs, clarify information, research every issue and providing solutions.

Exemplify Amazons Leadership Principle for Customer Obsession by consistently displaying a genuine empathy and passion for our customers, delivering an exceptional customer care experience with every contact.

Build sustainable relationships and engaging customers by going the extra mile.

Oversee and achieve various productivity and quality targets and metrics.

Collaborate with various internal stakeholders and teams.

Document all Selling Partner interactions and information according to standard operating procedures.

Troubleshoot and provide product guidance and support to all Amazons Sellers and Vendors.

Attend regular training sessions, learn product details and key selling points of products and technologies.

Any other duties and special projects as directed by management in keeping with the employee’s skills and experience

About the team
Join our Amazon Family in Ireland!

New hires become a member of a diverse, multicultural and global team. Join one of our many Amazon community & Affinity groups to further experience Amazon’s inclusive, collaborative culture.
Amazon takes pride in growing talent and leadership from within and offers multiple career paths.
Private Healthcare Plan
Prior to employment start, must have high speed internet with up to 5Mb download and 1Mb upload speed and a suitable home office work environment compliance with Amazon’s virtual contact canter policy.

BASIC QUALIFICATIONS

Experience in Customer Service
Proficiency (C1/C2 level) in English and in the second language outlined in the title of this job advertisement.
Technical Skills: Intermediate competency with Windows, Microsoft Word, Outlook and Excel. Able to use online communication and collaboration tools with ease

PREFERRED QUALIFICATIONS

Excellent verbal and written communication skills, with the ability to inspire confidence while guiding customers through issue resolution via phone and email
Strong listening skills with a demonstrated ability to show empathy and a genuine willingness to help
Prior contact centre experience
Comfortable working in a fast-paced, high-volume environment with the flexibility to adapt to change effectively
Ability to deliver strong performance in a metric-driven environment with high productivity and quality standards
Maintain a strong customer focus, ensuring every customer feels supported and valued
Foster a positive and cooperative team environment at all times
Ability to multitask across phone, chat, and email channels simultaneously
Clear and professional verbal and written communication skills, with confidence in providing live telephone support in English and other languages defined for the role
Ability to troubleshoot, research, and translate technical or procedural instructions into clear, customer-friendly guidance
Enthusiastic, highly self-motivated, and eager to learn new skills
Strong sense of urgency and adaptability in response to changing business needs
Ability to identify and drive process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

technical support jobs in remote

Marketplace Support Specialist (French & English), SP-Support

Selling Partner Associate (English and French), SP-Support

Inside Sales Representative MM, Bilingual (German) - DACH

Manager Engineering Software- FBG-Trading

Sales Engineer (EMEA)

Senior Electrical Engineer - Data Centre

Senior Mechanical Engineer - Data Centre

Chartered Building Surveyor

Nuclear Safety & PRA Lead (SMR / MMR Programs)

Bilingual Channel Sales Engineer, French (EMEA)

Senior Structural Engineer

Field Service Engineer - Ireland (Cork and surrounding areas)

Senior Product Manager - Games Platform

More jobs to discover

I want to receive the latest job alerts for technical support in remote

Related Searches

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Jobseeker tools

Employer Tools

Browse

Stay Connected