Find Technical support Jobs in Remote

UX Researcher
One Identity —Remote
- Full-time
- Remote
- English
- Research
- AI
Head of Controls & Quality (EU Bank)
Revolut —Remote
- €6,600–€7,400 a month
- Full-time
- Remote
- No degree
- Communication skills
5d
Backend Engineer - Platform - Stacks | Ireland | Remote
Grafana Labs —Remote
- €81,000–€102,000 a year
- On call
- Remote
- Azure
- AWS
- No degree
- Annual leave
4d
Channel Account Manager
DoiT —Remote
- Remote
- Azure
- Sales
- AWS
Quick apply
11d
Azure Cloud Security Engineer - 100% Remote
CENSUS SA —Remote
- Full-time
- Remote
- Azure
- Computer Science
- English
Quick apply
3d
Commercial Account Executive (Italian Market)
Zoom —Remote
- €88,100–€141,000 a year
- Full-time
- Remote
- Sales
- English
Developer Community Programs Manager
Bentley Systems —Remote
- Remote
- Communication skills
- Marketing
4d
C&I - Civil (interior/Office Fit out)
Amps Power India Pvt Ltd —Remote
- €40,000–€60,000 a month
- Full-time
- Remote
- Team management
- Contracts
- In-person
- Language training provided
Quick apply
Lead of Affiliate Marketing
Social Discovery Group —Remote
- Full-time
- Remote
- English
- Business development
- Analysis skills
Quick apply
Senior Consultant - Migration Architect
Veeva Systems —Remote
- €90,000–€150,000 a year
- Full-time
- Remote
- Oracle
- Salesforce
- Java
- Work from home
Credit Product Manager (SME Business Lending)
Revolut —Remote
- Full-time
- Remote
- Leadership
- Negotiation
Senior Principal Engineer
Bentley Systems —Remote
- Remote
- AI
- Communication skills
- Analytics
Architect
ORS —Remote
- Full-time
- Remote
- Quality control
- Communication skills
- Annual leave
Quick apply
Senior Software Engineer, Query Execution
MongoDB —Remote
- Remote
- Azure
- Doctoral degree
- Computer Science
Nuclear Engineer (SMR / MMR Reactor Design, Licensing & Safety Programs)
BaRupOn LLC —Remote
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Bachelor's degree
- Relocation assistance
- Annual leave
Quick apply
Staff Software Engineer, Platform Engineering
CommandLink —Remote
- Full-time
- Remote
- Azure
- Master's degree
- AWS
- Referral programme
Quick apply
Manager Engineering Software- FBG-Trading
Fanatics Betting & Gaming —Remote
- Full-time
- Remote
- Azure
- Computer Science
- AWS
Quick apply
Senior Electrical Engineer - Data Centre
ORS —Remote
- Full-time
- Remote
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
5d
Senior Mechanical Engineer - Data Centre
ORS —Remote
- Full-time
- Remote
- Annual leave
5d
Chartered Building Surveyor
ORS —Remote
- Full-time
- Remote
- AutoCAD
- Microsoft Excel
- Business development
- Annual leave
Quick apply

I want to receive the latest job alerts for technical support in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near remote

Senior Software Engineer jobs in Remote

Architect jobs in Remote

Back End Developer jobs in Remote

Cloud Engineer jobs in Remote

Account Executive jobs in Remote

Maintenance Engineer jobs in Dublin, County Dublin

Senior Administrator jobs in Dublin, County Dublin

Solution Engineer jobs in Dublin, County Dublin

Senior Software Engineer jobs in Ashbourne, County Meath

Senior Software Engineer jobs in Cork, County Cork

Senior Software Engineer jobs in Dublin, County Dublin

Senior Electrical Engineer jobs in Dublin, County Dublin

Biomedical Engineer, Internship jobs in Dublin, County Dublin

Site Reliability Engineer jobs in Dublin, County Dublin

Credit Manager jobs in County Galway

Credit Manager jobs in Dublin, County Dublin

Training Manager jobs in Dublin, County Dublin

Manager jobs in Tralee, County Kerry

Credit Manager jobs in Cork, County Cork

Quality Assurance In Social Care jobs in Dublin, County Dublin

UX Researcher

One Identity -
Remote

Apply Now

Job details

Full-time

Qualifications

English
Research
UX
SaaS
AI

Full job description

Overview:

The role

As a UX Researcher, you’ll work across Identity Security domain to build a deep, shared understanding of users, their needs, and their pain points.

This is a cross-product role focused on improving decision-making at both the product and portfolio level. You’ll partner closely with Product Management and Design to inform discovery, reduce risk, and ensure user needs are consistently represented across a complex identity and access management (IAM) ecosystem.

Your work will help teams design more cohesive, usable, and impactful experiences while avoiding siloed decision-making.

Responsibilities:

What you’ll do

Work as a thought partner to Product and Design leaders, helping teams frame the right problems and decide when research will meaningfully reduce risk.

Lead research across discovery, validation, and iteration, selecting methods based on the decision at hand rather than process defaults.

Collaborate closely with designers on study design and prototypes to ensure research is realistic, focused, and decision‑driven.

Synthesize findings into clear perspectives that influence product direction, not just individual features.

Spot patterns across products and journeys and bring those insights back to teams at the right moment to shape strategy and trade‑offs.

Communicate insights through working sessions, clear narratives, and direct engagement with stakeholders, not just reports.

Research enablement & operations

Partner with a Senior Researcher to define and operationalize research readiness criteria so teams engage users with clear intent.

Co‑own participant operations, improving how we recruit, manage, and incentivize research participants.

Collaborate on how research integrates with other customer‑feedback channels (e.g., NPS, Aha!, Advisory Boards, user groups, events) to ensure data quality and rigourous research practices

Help enable just‑in‑time research and scalable support models for designers and PMs working on lower‑priority initiatives.

Support research intake and knowledge management, making findings easy to request, discover, and reuse across teams.

Qualifications:

What you’ll bring

Required

3–6+ years of experience in UX Research or a closely related role, working closely with Product and Design partners.

Experience conducting research for SaaS and/or enterprise products, including technically complex workflows.

Demonstrated experience leading full‑cycle qualitative research; quantitative research experience is a plus.

Proven ability to translate research into clear insights that influence product direction and trade‑offs.

Experience contributing to research operations (e.g., participant management, intake processes, standards, knowledge management, etc.)

Ability to enable non‑researchers by coaching or supporting designers and PMs running lightweight research.

Ability to enable non‑researchers to run studies following best practices at scale

Clear, confident communication with both technical and non‑technical stakeholders.

Fluency in written and spoken English.

Nice to have

Experience researching identity, security, platform, or other highly technical domains.

Familiarity with accessibility standards such as WCAG and inclusive research practices.

Experience working across multiple product teams or a portfolio of related products.

Hands‑on experience with research tools (e.g., Tetra Insights, UX Tweak, or similar).

Experience researching AI‑driven or agentic product experiences, such as copilots, automation, or decision‑support systems.

Apply Now

Refine Your Search

technical support jobs in remote

UX Researcher

Head of Controls & Quality (EU Bank)

Backend Engineer - Platform - Stacks | Ireland | Remote

Channel Account Manager

Azure Cloud Security Engineer - 100% Remote

Commercial Account Executive (Italian Market)

Developer Community Programs Manager

C&I - Civil (interior/Office Fit out)

Lead of Affiliate Marketing

Senior Consultant - Migration Architect

Credit Product Manager (SME Business Lending)

Senior Principal Engineer

Architect

Senior Software Engineer, Query Execution

Nuclear Engineer (SMR / MMR Reactor Design, Licensing & Safety Programs)

Staff Software Engineer, Platform Engineering

Manager Engineering Software- FBG-Trading

Senior Electrical Engineer - Data Centre

Senior Mechanical Engineer - Data Centre

Chartered Building Surveyor

I want to receive the latest job alerts for technical support in remote

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected