Find Microsoft security engineer Jobs in North Dublin, D

IT Service Desk Technical Team Lead
Viatel Technology Group —Dublin, County Dublin
- Azure
- No degree
- Mentoring
1d
Data Center Facility Engineering Technician (Non-Shift), Data Center Engineering Operations
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- AWS
Engineering Technician (Shifts) - Electrical, Data Cetner Engineering Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Maintenance
- Microsoft Office
- AWS
HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Product Lifecycle Mechanical Engineer, Data Center Mechanical Solutions
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

Related jobs to explore

Based on your search for microsoft security engineer

Fire and Security Engineer
Apex Fire —Dublin, County Dublin
Collaborate with clients during system sales consultations to identify needs and recommend suitable security solutions; assist with alarm system sales efforts.
€45,000–€55,000 a year
Quick apply
Software Development Engineer (open-source)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
Experience in development in the last 3 years, or experience in professional, non-internship software development. Bachelor's degree or equivalent.

I want to receive the latest job alerts for microsoft security engineer in north dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

microsoft security engineer jobs near north dublin, d

Mechanical Engineer jobs in Dublin, County Dublin

IT Support jobs in Dublin, County Dublin

Engineering Technician jobs in Dublin, County Dublin

Data Center Technician jobs in Dublin, County Dublin

Electrical Designer jobs in Mallow, County Cork

Cross Electrical jobs in Waterford, County Waterford

Mechanical Engineer jobs in County Kerry

Mechanical Engineer jobs in Dublin Airport, County Dublin

Mechanical Engineer jobs in County Meath

It Support jobs in County Kerry

It Support jobs in County Laois

It Support jobs in Navan, County Meath

Learning Support Officer jobs in Dublin, County Dublin

It Support jobs in Cashel, County Tipperary

Engineering Technician jobs in Limerick, County Limerick

Data Engineering Internship jobs in Dublin, County Dublin

Internship, Engineering jobs in Waterford, County Waterford

Engineering Technician jobs in Cork, County Cork

Electrical Engineering jobs in County Galway

Engineering Technician jobs in County Galway

IT Service Desk Technical Team Lead

Viatel Technology Group
Dublin, County Dublin

Apply Now

Job details

1 day ago

Qualifications

Azure
Mentoring
IT
VMWare
Leadership
Help desk
Information Technology

Full job description

Overview

At Viatel Technology Group, we know that great technology is important, but it's the people behind it that make the real difference.

For more than 26 years, we've helped organisations across Ireland get the most from their technology through communications, cloud, networking, cybersecurity, and digital services. Our role is simple: to take the complexity out of technology so our customers can focus on running and growing their businesses.

Today, more than 300 people work across the Viatel Group, bringing expertise, teamwork, and a customer-first mindset to everything we do. We're proud to have been recognised as a Deloitte Best Managed Company and Guaranteed Irish Technology Company of the Year 2024.

We're committed to building a workplace where people feel supported, valued, and trusted to do their best work. We welcome different perspectives, invest in learning and development, and create opportunities for people to grow their careers.

If you're looking to join a company that values its people as much as its customers, we'd like to hear from you.

The Role:
The role combines hands-on technical involvement where appropriate with a strong emphasis on mentoring, coordination, communication, and continuous improvement.

Responsibilities:
Team Leadership & Development

Provide day-to-day leadership, guidance, and support to Tier 1 and Tier 2 engineers.

Act as a coach and mentor, helping engineers grow their technical skills, confidence, and problem-solving ability.

Support onboarding, knowledge transfer, and continuous development of team members.

Foster a collaborative, supportive, and accountable team culture.

Act as a first point of contact for engineers requiring guidance, prioritisation, or decision support.

Service Quality & Operational Oversight

Ensure support tickets are handled consistently, professionally, and in line with agreed standards.

Monitor workload distribution, escalation flow, and resolution quality across the Service Desk.

Identify recurring issues, skill gaps, or process weaknesses and address them proactively.

Promote strong documentation, ticket hygiene, and knowledge base contributions.

Escalation & Incident Ownership

Act as the escalation coordinator and owner for complex or high-impact incidents.

Support engineers through escalations by guiding investigation and decision-making rather than taking over unnecessarily.

Ensure clear communication, follow-up, and closure on escalated issues.

Liaise with internal teams and third-party vendors while maintaining ownership on behalf of the Service Desk

Technical Enablement

Maintain sufficient technical depth to guide engineers and validate approaches.

Provide technical oversight and direction without positioning as the sole problem-solver.

Encourage best practices, standard approaches, and repeatable solutions.

Support engineers in building confidence with new technologies and unfamiliar environments.

Customer & Stakeholder Engagement

Act as a calm and professional escalation point for customers when required.

Support customer communications during major incidents or service-impacting events.

Build trust through transparency, ownership, and consistent follow-through.

Continuous Improvement & Collaboration

Work closely with Managed Services leadership to improve service delivery, tooling, and processes. Contribute to service improvement initiatives, automation opportunities, and operational maturity.

Encourage feedback from the team and translate it into actionable improvements.

Requirements:
3rd level qualification in an IT-related discipline or equivalent practical experience.

Demonstrated experience mentoring, supporting, or informally leading other engineers.

Strong people skills with the ability to support, motivate, and influence others.

Confident communicator who can provide guidance, feedback, and direction constructively.

Comfortable balancing empathy with accountability.

Ability to remain calm, organised, and decisive under pressure.

Strong troubleshooting and diagnostic skills across:
Microsoft 365

Microsoft Azure

VMware / Hyper-V

Networking technologies

Experience working within ITIL-aligned service environments and ticketing systems.

Ability to work independently while remaining highly collaborative.

Willingness to learn, adapt, and grow into broader leadership responsibilities.

Willingness to travel when required for business reasons.

Industry certifications (Microsoft, CompTIA, Network+, Security+, etc.) are advantageous

Closing Date

24/07/2026

Location

Limerick OR Dublin

Department

IT Services - Helpdesk

Job Title

Service Desk TTL

Experience

2-3 yrs

City

Dublin or Limerick

Country

Ireland

Apply Now

Refine Your Search

microsoft security engineer jobs in north dublin, d

IT Service Desk Technical Team Lead

Data Center Facility Engineering Technician (Non-Shift), Data Center Engineering Operations

Engineering Technician (Shifts) - Electrical, Data Cetner Engineering Operations

HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA

Product Lifecycle Mechanical Engineer, Data Center Mechanical Solutions

Related jobs to explore

I want to receive the latest job alerts for microsoft security engineer in north dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected