Strategy & Growth Manager
Practice: Accenture Song Service
Areas of Work: Customer Strategy & Growth Manager
Career Level: 07 - Manager
Location: Dublin, Ireland
Years of Exp: 6+ years
About Accenture & Accenture Song
Accenture is a leading professional services company that provides a wide range of services including strategy and consulting, data and analytics, technology and operation services worldwide. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
Accenture Song is our customer organisation and works with clients across their marketing, sales and services functions. We create growth through relevance for our clients and provide a creative playground of imagination and technology. The Service Team is part of Accenture Song and is dedicated to helping clients define, plan and deliver changes that impact end customers and the front-office including:
You'll lead high-performing teams on large-scale transformation programmes, helping clients use leading technologies to improve customer experience, create measurable growth, and build lasting customer relationships. We're looking for a manager-level practitioner who can shape strategy, lead delivery, and build trusted relationships across client and Accenture teams. Your expertise and skills should include the following focus areas.
AI & Digital Transformation
Identifying, shaping and delivering AI-enabled opportunities to transform customer experiences, improve operational efficiency, and unlock new sources of growth
Translating strategic vision into clear, prioritised roadmaps with accountable milestones, owners, and outcomes
Owning digital transformation workstreams, including business case development, value tracking, risk management, and delivery of customer experience or cost-to-serve improvements
Leading customer-centric process redesign using creativity, design thinking, research insight, and commercial rigour
Embedding new ways of working in client organisations, including adoption planning, governance, and change enablement
Interpersonal Skills & Ways of Working
Proven experience managing risks, dependencies, budgets, and senior stakeholder relationships in complex delivery environments
